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After A Crash, Pc Now No Sound...


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21 replies to this topic

#1 Bone Idol

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Posted 16 July 2008 - 11:30 PM

Hi all.

My PC crashed, and after I had made a reinstall with my Windows XP H/E Installation disc I'm now unable play any sounds. Audio CDs and .wav files no longer play. But it does beep as an audio signal when certain functions are being performed.

I've checked the Mute is not on, and the volume is up.

I'd appreciate any suggestions.


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#2 Budapest

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Posted 16 July 2008 - 11:38 PM

You may need to install the audio driver.

How to update a Windows hardware driver
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#3 Bone Idol

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Posted 17 July 2008 - 12:19 AM

Thanks, Budapest. I'm printing out 11 pages of those instructions now. I'll let you know if it all works out right.

Cheers.

*************

Update: Your link is for video card updates. My problem is the Sound Card. I'm getting no sound.

Sound Card: Realtek
Model: Realtek AC '97 Audio
Driver: alcxwdm.sys

I downloaded Driver Detective. It found something wrong with my media sound. I'm not sure what.

Edited by Bone Idol, 17 July 2008 - 01:42 AM.


#4 usasma

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Posted 17 July 2008 - 10:25 AM

The link uses video drivers as an example, you'll just have to scroll down to the Sound, video, and game controllers section to get info about your sound/audio card.

Also, depending on the capability of your sound card (if it's High Def capable), you may also need the Microsoft UAA Update (KB888111) BEFORE installing the audio driver from Realtek. The manufacturer of your PC may have this update, or may have incorporated it in the driver for your audio card.
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#5 Bone Idol

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Posted 17 July 2008 - 04:37 PM

Thanks usasma.

Posted Image

I tried for hours yesterday to get the sound going, but no success. There was 'Driver Detective' that wanted money for doing a job - but with no guarantee that they would fix the sound problem. My local computer shop will do the job with 100% guarantee. I'm taking my tower there today.

Thanks anyway.

#6 Budapest

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Posted 17 July 2008 - 04:50 PM

You could try this one.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 mme

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Posted 17 July 2008 - 04:55 PM

From your start button
go to run
type this in
devmgmt.msc
click ok
Sound,video,and game controllers
click on the +
right click on drivers
click on properties
if the device /drivers not working properly
it should an error ....possibly code 29,39, 41
but post the code error thats showing
a solution maybe found

your device in the device manager may also show a yellow or red mark

another way of checking your sound properties

Start /Run/ mmsys.cpl / click ok

next click on driver tab

does it show an error

Edited by mme, 17 July 2008 - 05:07 PM.


#8 Bone Idol

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Posted 17 July 2008 - 06:38 PM

You could try this one.


Sorry, Budapest - It said "run free scan for Windows and Realtek AC97 errors...which I did. There were 71 registry errors.

There is no indication there which tells me that these errors have anything to do with my sound card (Realtek AC97). I'm not buying this product on the off-chance that it will fix my no-sound problem.

I already run the professional version of Registry Cure and Registry Mechanic ... and they haven't fixed this problem.

If your link found a problem with my Realtek AC97 - I'd pay for this product - but the silly buggers display absolutely nothing about 'Realtek AC 97' after they've run the scan (scam?).

#9 Budapest

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Posted 17 July 2008 - 06:43 PM

I wouldn't bother with the free scan. Just scroll down to where it says:

File Name
WDM_A404.exe

[Click here to Download]

Download that file.
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#10 hamluis

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Posted 17 July 2008 - 06:46 PM

You clicked on the wrong item :thumbsup:, you need to click the link in red at http://www.softwarepatch.com/utilities/ac9...ecurity-dl.html

In very small print, it says ".....click here."

Many webpages now have these ads everywhere and it's easy to be misled.

Louis

#11 Bone Idol

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Posted 17 July 2008 - 07:16 PM

From your start button
go to run
type this in
devmgmt.msc
click ok
Sound,video,and game controllers
click on the +
right click on drivers
click on properties
if the device /drivers not working properly
it should an error ....possibly code 29,39, 41
but post the code error thats showing
a solution maybe found

your device in the device manager may also show a yellow or red mark

another way of checking your sound properties

Start /Run/ mmsys.cpl / click ok

next click on driver tab

does it show an error



Thanks mme. It says "This device is working properly".

Posted Image


"Start /Run / mmsys.cpl / click ok... next click on driver tab" ... there is no driver tab.

#12 Bone Idol

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Posted 17 July 2008 - 07:46 PM

I wouldn't bother with the free scan. Just scroll down to where it says:

File Name
WDM_A404.exe

[Click here to Download]

Download that file.


Great leaping lizards - it worked! NOW I believe in miracles! Praise the LORRRD! :thumbsup:

Nagyon köszönetet mond neked Budapest!

Thank you all for your kind generosity in helping me out with this problem.

Very much indebted.

Herbert

#13 Budapest

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Posted 17 July 2008 - 09:12 PM

Glad to hear it worked out. :thumbsup:
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#14 Nightspear

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Posted 19 August 2008 - 08:46 PM

Since the SP3 update I am having the exact same problem, except I have no idea what my sound card is. I pulled it out and put it back in, I know its a Creative Labs product other than that I am at a loss. My box is pieced together from the local Pc shop (who is no longer in business). I also have an on board sound outlet, but I have the same problem with that as well. I will much appreciate any suggestions for me?

Edited by Nightspear, 19 August 2008 - 08:53 PM.


#15 Budapest

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Posted 19 August 2008 - 08:59 PM

Download and install SIW. It should tell you what your sound card is.
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