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Bsod On Startup


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#1 wizardofaus

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Posted 16 July 2008 - 09:21 AM

Dell inspiron 3000
Windows XP pro, kosher s/n etc
System reinstqlled about 6 months ago

I started my PC up as normal the other day, it went through the boot process until the logon screen no problems.

I couldn't type my password, as no cursor was showing; I assumed I had a keyboard error.

I turned off the PC, and restarted, got the usual "computer did not start " msg you get in these circumstances. I tried to boot it on last known good configuration.

It went through process, the a BSOD flashed for about half a second, and the machine restarted.

This is all it now does. I THINK I can read something about memory before the BSOD disappears, but that is all;

Is there any way of stopping the comp on the BSOD so I can read it? I think that once I can read it, I should be able to sort the problem. There is nothing in the error log except a couple of really old keyboard missing msgs.

I had done no hardware changes (or software changes as far as I know) except for swapping the RAM around since this has occurred - just in case.

Apologies for any typois - I am doing this on a French (azerty) keyboard at the library and it's doing my head in. :thumbsup:

*edit*I should mention - no possibilty of virus, etc, as PC has not been online the past 6 months - I did install, downloaded updates, and that was the last time it was connected.

Edited by wizardofaus, 16 July 2008 - 09:27 AM.


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#2 garmanma

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Posted 16 July 2008 - 10:41 AM

Can you get into Safemode? Usually by tapping the F8 key after the BIOS loads
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#3 usasma

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Posted 16 July 2008 - 07:14 PM

In the same screen with Last Known Good Configuration and Safe Mode, there should be an option (towards the bottom of the list) that states something similar to "Disable automatic restart" - select that, then try booting.

It should stop at the BSOD and you'll be able to copy down the info needed. Then just press the power button to shut the system down, and press it again to restart it.
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#4 wizardofaus

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Posted 21 July 2008 - 06:08 PM

cant do a safe mode start.

I will try disabling auto restart and get back

#5 wizardofaus

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Posted 02 August 2008 - 05:32 AM

OK - I am home now, and have tried various things - I dont get an option to disable auto restart. Any information I have managed to get I have put below.

I have therefore photod the BSOD - it appears for one frame of a quicktime movie taken on a digital camera.Posted Image yup, I know it's rubbish - but what can I do with a BSOD that flashes for 1/15th of a second?

I tried running the xp install disk and doing a repair, but that made no difference. Is there any way to actually boot into safe mode from an install CD? I suspect the hard drive is fried, but it reports back OK on the diagnostic (I think):


Primary IDE
Drive 0:Maxtor 90645D3 - diagnostic not supported

If I try reboot in promt mode the system seems to load OK unril Sys32\drivers\MUP.SYS

#6 Albert Frankenstein

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Posted 02 August 2008 - 06:38 AM

It looks to me like it says: UNMOUNTABLE BOOT VOLUME

I would suggest you follow the advice in this MS web page: http://support.microsoft.com/kb/555302

Seeing how you have the XP disk you should be able to access the recovery console as suggested. Let us know how it goes! Good luck.

EDIT: If it helps you, you can download hard drive testing software from the manufacturer of the hard drive (not neccessarily the same company as the manufacturer of the computer). There is a hard drive fitness test that supposedly works with all manufacturers drives, it can be downloaded from here: http://www.hgst.com/hdd/support/download.htm#DFT

But it is sounding more and more like a bad hard drive. Personally I would wait until I got a good test result before spending money to replace it, just to be sure.

Edited by Albert Frankenstein, 02 August 2008 - 06:48 AM.

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#7 wizardofaus

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Posted 02 August 2008 - 08:11 AM

UNBELIEVAVBLE!

It worked. Thats the first time one of those MS processes has ever worked for me.

For anyone else with the same problem, Where the instrusctions say:

5.At the command prompt, type chkdsk /r , and then press ENTER.

Type chkdsk . I dont know what the /r is for, it doesnt do anything

Thanks to all concerned.
S

#8 hamluis

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Posted 02 August 2008 - 10:09 AM

That /r is an instruction specifying that the command should recovery any data from bad sectors...which might be stored on such. Bad sectors are sections of a hard drive which can be considered damaged and unreliable for data storage.

Bad Sectors On Hard Drives - http://www.pcstats.com/articleview.cfm?art...1583&page=3

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#9 wizardofaus

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Posted 02 August 2008 - 11:42 AM

The things is, though, that CHKDSK/r returned "invalid command"

#10 hamluis

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Posted 02 August 2008 - 12:40 PM

Yes...there should be a space between the chkdsk and the /r...or it is an invalid command.

S/B chkdsk /r, not chkdsk/r.

Louis




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