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Downloader Virus


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3 replies to this topic

#1 Stormie P

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Posted 16 July 2008 - 08:03 AM

:flowers: Okay I have 2 computors and the one down stairs tells me it has the downloader virus on it,I went to
Norton and it told me to make sure my virus checker was up to date and to start it in safe mode and
do another check up which I did but I still can't get rid of this darn thing.Is there anyway short of taking
it to the computor doctor and paying through the nose to get rid of this thing,thanks so much for any help
I can get get,loving huggles,Stormie :thumbsup:

(Moderator edit: moved post to more appropriate forum. jgweed)

Edited by jgweed, 16 July 2008 - 09:53 AM.

Windows XP SP2 home edition
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#2 rookie147

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Posted 16 July 2008 - 10:02 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

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#3 Stormie P

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Posted 16 July 2008 - 11:30 AM

well I did that but it still is there so guess I am going to have to take it too the fixer,but thank you anyway for your help just wished it had worked,loving huggles,Stormie :thumbsup:
Windows XP SP2 home edition
Pentium
512 MB Ram
Ethernet connection
Norton Anti-Virus
Spy bot

#4 rookie147

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Posted 16 July 2008 - 04:01 PM

Don't give up on us Stormie, that's only the first step! :thumbsup:
Can you post the log for me so I can take a look at what is present?

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