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HJT logs need to analysed


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6 replies to this topic

#1 Kiran

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Posted 28 July 2004 - 04:02 PM

I installed Adware and scanned and removed spywares. ALso installed Spysweeper and cleaned from it. But still if i go to sites i am suddenly redirected to the a search engine. Also every time I open browser i get new pop up warning that "your computer is infected with spyware, click here to download our spyware". Even if i open chat window of yahoo, I get this message.
Please help me i am really bugged up with this.

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#2 Grinler

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Posted 28 July 2004 - 09:45 PM

You do not need to attach the logs as an attachment. Just copy and paste all the info from the log into a reply to this post.

You are infected with a variant of the CoolWebSearch.

Download CWShredder from the below link and unzip it into a directory. Start CWShredder and click on the FIx button to have it remove all CWS infections it finds.

Download CWShredder from one of the following sites:

CWShredder Download Site #1

or

CWShredder Download Site #2


After you download the program, unzip it into a directory. Make sure all browser windows are closed and double click on the cwshredder.exe to start the program. When the program is loaded click on the "Check for Update" button, and if it finds an new version it will download it. You should then double click on cwshredder.exe again and click on the "FIX" button (not the "Scan only" button) and let it scan your computer.

To get the best results it is recommended that you run it in safe mode. Reboot windows and press F8 at boot/windows startup, usually right after the beep. Then select safe mode.

A tutorial that goes over this process step by step can be found here:

How to remove CoolWebSearch with CWShredder

Once that is completed you should follow these steps in order to clean your computer of Malware which can include Viruses, Trojans, Worms, Spyware, Hijackers and Dialers

Step 1:
Download Spybot and Adaware from the following locations and install them. You should run both programs and clean up what it finds. This is to gaurantee that you find the most malware you can installed on your computer.

Before running the scans on both programs, it is mandatory that you update the programs. There are update options in each program when you run them.

Spybot

Ad-aware

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:

Using Ad-aware to remove Spyware & Hijackers from Your Computer.

Using Spybot - Search & Destroy to remove Spyware from Your Computer.


When you scan with both programs, fix everything that it finds.

When you are done with the scan and fixing the items. Please continue with the next step.

Step 2:

It is important that you run Spybot and Adaware before you proceed with this step. Fixing enties with Hijackthis may leave behind unwanted files on your computer if the previous step was not done first.

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site #1

or

HijackThis Download Site #2

Save this file into the directory you made previously and then run the program. Click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post, and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial on using HijackThis you can click on the link below:

HijackThis - Using HijackThis to Remove Spyware, Browser Hijackers, and Dialers

#3 Kiran

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Posted 29 July 2004 - 03:44 PM

Logfile of HijackThis v1.98.0
Scan saved at 10:37:56 PM, on 7/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
D:\hijacthis\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 3.249.104.45:88
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\7.bin\MYBAR.DLL (disabled by BHODemon)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll (disabled by BHODemon)
O2 - BHO: (no name) - {0A3B43D0-DE74-4F6E-858A-EA8FE96E2FD4} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {342ED368-CBDF-4630-A326-530C833176B5} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {36D5B609-6343-4244-830B-A76488161E2B} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5E8AD431-3AA4-4888-BFC0-991FF14CF02C} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {6F751C84-CEC2-4407-9ADF-82376E886CB3} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {A301B529-EFA9-4CD7-81E3-5F465283AC01} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {A65A99E4-ADC6-4E01-B4F2-8177262CCEB8} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {B06436F9-F8A2-4589-B990-C19072374D36} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {D2D21377-844B-41CF-954E-62D8D51F05B2} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {EF154F42-AFC8-4061-B0B1-81DB7A0F60C2} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\7.bin\MYBAR.DLL
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [WinampAgent] d:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Miniphone] C:\WINDOWS\glophone.exe /w
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [KaZaA Download Accelerator] C:\Program Files\KaZaA Download Accelerator\kda.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Voiceglo directory - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\Documents and Settings\All Users\Desktop\Glophone.lnk
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4524F6B8-B807-11D5-B6C8-00805F77B630} (Signer Control) - https://www.ultimatix.net/certEXE/Signer.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

After Scanning with Spybot and then with Ad-aware, this is the HJT log. I really apreciate the help which you are extending to distressed internet users like me. Thanks a lot for this.

#4 Grinler

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Posted 29 July 2004 - 06:51 PM

Do you know what that glophone entry is? If not you can remove that as well.

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows


Please make sure all windows and folders are closed down and run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\7.bin\MYBAR.DLL (disabled by BHODemon)
O2 - BHO: (no name) - {0A3B43D0-DE74-4F6E-858A-EA8FE96E2FD4} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {342ED368-CBDF-4630-A326-530C833176B5} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {36D5B609-6343-4244-830B-A76488161E2B} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {5E8AD431-3AA4-4888-BFC0-991FF14CF02C} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {6F751C84-CEC2-4407-9ADF-82376E886CB3} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {A301B529-EFA9-4CD7-81E3-5F465283AC01} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {A65A99E4-ADC6-4E01-B4F2-8177262CCEB8} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {B06436F9-F8A2-4589-B990-C19072374D36} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {D2D21377-844B-41CF-954E-62D8D51F05B2} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O2 - BHO: (no name) - {EF154F42-AFC8-4061-B0B1-81DB7A0F60C2} - C:\WINDOWS\system32\eldnh.dll (disabled by BHODemon)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\7.bin\MYBAR.DLL

Reboot your computer into Safe Mode and delete the following files:

Then delete these files or directories (Do not be concerned if they do not exist)
C:\WINDOWS\system32\eldnh.dll
C:\Program Files\MyWay\
Disable System Restore. You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore
or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above

Reboot your computer to go back to normal mode and post a new log.

#5 Kiran

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Posted 31 July 2004 - 05:12 AM

The New Log after carefully following each step suggested by you is as follows:

Logfile of HijackThis v1.98.0
Scan saved at 12:09:57 PM, on 7/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Winamp\winampa.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\hijacthis\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 3.249.104.45:88
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [WinampAgent] d:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [KaZaA Download Accelerator] C:\Program Files\KaZaA Download Accelerator\kda.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4524F6B8-B807-11D5-B6C8-00805F77B630} (Signer Control) - https://www.ultimatix.net/certEXE/Signer.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

I hope now I have control of my PC back to me, Thanks to you!!

#6 Grinler

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Posted 31 July 2004 - 10:31 AM

Looks great to me...great job!!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#7 Kiran

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Posted 06 August 2004 - 03:43 PM

I really appreciate the help which you are providing to people like us. Its really a pleasure to know that there are still people like you who are actually helping Internet Users and are not money mongers!!!

Once Again Thanks a Lot for your selfless support and co-operation.




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