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HJT log

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#1 Zamah


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Posted 13 April 2005 - 11:23 AM

I've been trying to get rid of atiupdate.exe and msshed.exe (which is created from atiupdate.exe). Through HJT I removed the startup entry for atiupdate.exe all ready, but I am continuing to get notices that it's trying to write to the registry, and then msshed.exe reappears in system32 folder. NAV, Spybot, and Adaware do not see any threats on my system, I can't figure out how to get rid of this thing, but quite often what begins it is an msdart.dll loading when I am on a page with some banner ad that gets blocked through Spybot. Windows won't allow me to remove the msdart.dll.

Logfile of HijackThis v1.99.1
Scan saved at 12:16:38 PM, on 4/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Sygate\SPF\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.com/msn/index12.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p....0&plcid=0x0409
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
F1 - win.ini: load=c:\01comm32\bin\01comm32.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: PGPtray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0...all/xscan53.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\System32\PGPsdkServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 QuietFusion


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Posted 13 April 2005 - 05:46 PM

Now Download the following Anti-Spy , Cleanup!, CWshredder, Ad-aware, & Spy-Bot.
  • Updating Ad-aware:
    • Double-Click the Desktop Icon > Click 'Check For Updates Now' > Click 'Connect'
  • Updating Spybot:Double-Click the Desktop Icon > Click 'Update' > Drop-Down Box UniDo(Europe) > Select Pure-Elite(USA) or EON (AU) > Click 'Search for Updates' > Click 'Download Updates'
  • Updating Anti-Spy:Double-Click the Desktop Icon > Click 'File' > Click 'Check For Updates'
Please Copy My Notes into Notepad and save to your desktop. You need to be in safe mode to remove a lot of the junk.

Now rebooot into safe mode (press f8 during reboot, select safe mode) and DON'T reconnect to the net.

  • Make sure you have all your Internet browsers closed.
  • Click 'Cleanup!'
  • Close Cleanup! once it's finished
  • Double-Click CWShredder and click 'Fix'
  • Close CWShredder
  • Open Ad-aware and make the following changes to the settings in Ad-aware.
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Scanning Engine:check: 'Unload recognized processes during scanning.'
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Cleaning Engine: Check: 'Let Windows remove files in use at next reboot.' Click 'Proceed'
  • Click 'Start'
  • Select option 'Use Custom scanning options'
  • Click 'Customize'
  • Make sure the following are all are Checked:
  • 'Scan Within Archives'
  • 'Scan Active Processes'
  • 'Scan Registry'
  • 'Deep Scan Registry'
  • 'Scan My IE Favorites For Banned URL'S
  • 'Scan My Hosts File'Click 'Proceed'
  • Now click 'Next' to let Ad-aware scan your drives.
  • Once Ad-aware has completed its scan click 'Next' > Now Click 'Scan Summary' > Click All the Boxes with a Green Check Mark
  • Now Click 'Next' and Finally Click 'OK'
  • Close Out Ad-Aware once the scan is complete.
  • Open Anti-Spy and make the following changes.
  • Click 'Spyware Scan'
  • Located on the Top Right
[*]Click 'Scan Options'
  • Select 'Full System Scan'
  • Now Click 'Run Scan Now'
  • Once the Scan is complete select remove from the drop-down menu.
  • Close Out Anti-Spy
  • Double-Click Spybot
  • Click 'Search & Destroy'
  • Click 'Check for problems' (the program will now search your HDD)
  • Make sure all findings are checked and click 'Fix Selected Problems'
  • Close SpyBot and Reboot!
[/list]Once complete post a fresh log in your thread.

#3 Zamah

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Posted 14 April 2005 - 12:21 AM

I all ready have those tools, they've found nothing. According to those applications, my system is clean as new snow. Is there anything in the HJT logs I all ready posted that sends up red flags?

Certain pages I navigate to cause Sygate to alert me that a NEW .dll has been loaded, that being msdart.dll, I of course, say no to allowing it to access the network. It always freezes my IE after saying no. Immediately Ad-aware tells me that atiupdate.exe is trying to write to the start up folder, and I block it. After I close the browser and check the running processes, there's atiupdate.exe running. So I kill the process, then go check the system32 folder and there's msshed.exe, so I delete it. Unfortunately, I can't delete msdart.dll, even in safe mode.

Of course, these could be new infections, but when I first encountered atiupdate about 3 weeks ago, I searched for solutions and read in some forum that it was very tricky to remove as it spawns so many different .exes and makes several registry changes. I wanted more info before following the confusing directions they posted on how to remove it, especially considering it was the only search result Google came up with that discussed this particular issue.

As I said earlier, none of the spyware removal tools see it, except for Ad-aware alerting me that it's trying to write to the start up registry. Norton AV doesn't think atiupdate.exe and msshed. exe are virus-like, and I've tried submitting the files to be analyzed, but lovely NAV says they're not viruses, they can't be submitted. Which boggles the mind since the submission process is for files you believe are infected but NAV doesn't "see" as infected and want them analyzed.

#4 QuietFusion


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Posted 16 April 2005 - 03:49 AM

Have you tried booting into safe mode and deleting the files in safe mode. To boot into safe mode (press f8 during a reboot and select safe mode) this will prevent the file from booting and allow you to delete it.

Please let me know if this works for you.

#5 Zamah

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Posted 16 April 2005 - 05:07 PM

Yeah, I had already done that, with no success, but the other day a friend and I did some research, and come to find out there were some files in places that Spybot and Adaware didn't clean, like prefetch files, which kept putting atiupdate.exe back in the folder, along with msshed.exe any time I went to a website that had a particular banner ad on it. I guess HJT doesn't check those files either, as apparently there's nothing "bad" in my HJT log posted earlier.

Thanks for your time though, seems like I solved this one on my own.

#6 QuietFusion


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Posted 18 April 2005 - 07:22 PM

If you want me to take a look at a hijackthis log, please post one and I'll review it.

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