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Posted 14 July 2008 - 02:46 PM
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Posted 15 July 2008 - 08:52 AM
Can you post the Smitfraud report .. Should be a t C:\rapport.txt
How about the MBAM scan? Did that work?
Posted 15 July 2008 - 09:00 AM
Posted 15 July 2008 - 09:07 AM
If you cannnot download MBAM from your pc, try downloading from another computer, saving to a flash (usb, pen, thumb, jump) drive or CD and then transferring them to the infected machine.
Posted 15 July 2008 - 10:34 AM
Posted 15 July 2008 - 11:08 AM
Posted 15 July 2008 - 12:15 PM
Posted 15 July 2008 - 01:37 PM
If you are using a Recovery Disk or Recovery Partition they should allow you to restore the computer to the state it was in when you first purchased it. This would be similar to a clean install if you had an XP CD vice doing a repair install. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired even if you were able to do a repair install with an XP CD. However, since you will be using the recovery tools from Dell that would not be a factor.
Right now, it is uncertain exactly what type of infection you are dealing with and its still possible your system can be cleaned without having to resort to the Recovery Tools. From your previous posting it is unclear why MBAM did not work. Would it not run and if so what happened when you tried to run it?
If you don't mind waiting I can refer you to the Hijackthis forum for additional investigation by the HJT Team but they are very busy and it may take a few days to get a reply. Or we could continue here and try doing an online scan or using some other tools.
Posted 15 July 2008 - 09:29 PM
Posted 15 July 2008 - 10:16 PM
Try running a Quick scan in normal mode. Scanning in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact it loses some effectiveness for detection & removal when used in safe mode.
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