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Adi 198x Integrated Hd Audio - Drivers Do Not Install Correctly


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7 replies to this topic

#1 Admchin

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Posted 14 July 2008 - 11:40 AM

Specs:

Dell Optiplex 755
Core 2 Quad
Windows XP Pro SP3 x86
ADI 198x Integrated HD Audio (Soundmax I believe, forgive me if its just the software)

Problem:

I am trying to install the driver for the sound but it still says that no audio device is present.

Steps I've Taken:

1. I've installed the hotfix for hd audio from Windows.

2. I've uninstalled all the drivers that I could find that is related to the sound drivers.

3. I've tried installing the drivers two ways, with the installer and one through the "update driver" option in device manager.

4. I've also tried using tools such as drivermax to install the drivers. They have this little utility that works like windows update but for your drivers.

Weird Points:

The device that I was trying to install used to come up in device manager. Now it doesn't show up at all whether I search for it or google my problem to try to get it back on there. The basic stuff comes up such as legacy sound device.

Any help will be greatly appreciated.

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#2 hamluis

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Posted 14 July 2008 - 12:55 PM

http://www.dell-drivers.com/dell-drivers-d...dio_10886.shtml

Try the above link.

Soundmax is the actual sound controller, I believe.

Louis

#3 Admchin

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Posted 16 July 2008 - 10:32 AM

Thanks for the response. This is what happens.

I installed the hotfix, then I run the installer.

I get a message saying that the HD audio bus is enabled need to restart the computer and run the installer.

I restart and get a message saying HD audio bus driver not found.

I attached a screenshot of my device manager so you can see what happens.

PS I have the High Definition Audio Driver Package - KB835221 installed.

Attached Files



#4 hamluis

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Posted 16 July 2008 - 05:28 PM

Funny...I'm having issues with my soundchip which uses the the Soundmax software/driver and I have your drivers in my packet :thumbsup:. I'm about to forget using the onboard and install my old Creative soundcard, it's easier on the stress :flowers:.

I really don't know what to tell you...sounds to me like you've done everything that can be done with that soundchip.

Louis

#5 raw

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Posted 16 July 2008 - 11:13 PM

It's possible that you need to reinstall the chipset drivers to
correct the audio bus error.
http://support.dell.com/support/downloads/...tid=&impid=
Click on the chipset tab and grab the one for your PC.

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#6 Admchin

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Posted 17 July 2008 - 03:23 PM

Thanks for the response. I tried reinstalling the chipset drivers. It also didn't work. Is there anyway to just start over with the drivers without reinstalling windows? I can't reinstall windows on this computer since it is a lab computer.

#7 raw

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Posted 18 July 2008 - 06:35 PM

You can delete the installed drivers through Device Manager and reboot and
see if Windows will offer a default driver.
I had a similar issue with a Compaq I recently repaired and after days of
installing every SoundMax driver package I could find the sound never did work.
Some of the drivers were not correct and showed yellow exclamations in DM and
some would appear to be correct (no yellow !'s) but the sound device refused to be
recognized by Windows.
My suggestion - find a SoundBlaster on sale and stick it in an open PCI slot.

Also I did not see this in your post, have you ran the Dell Diagnostic scan?
Enter your service tag # at this link and see what the scan has to say.
http://support.dell.com/support/topics/glo...=gen&~tab=2

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#8 Jove

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Posted 26 August 2008 - 03:21 PM

Having Similar Problem ;

"Also I did not see this in your post, have you ran the Dell Diagnostic scan?"

Would you know of a Diagnostic scan for Compaq Computers, I didn't find one ?

Man some new members geeeze ! I wish we could read some results or what they finally did, there glad enough to post the problem and get the cure but they forget to share back !

When you don't have to worry about your computer anymore, you can start
living again !

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