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Csrss Problem? Random Popups Occuring


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1 reply to this topic

#1 annony

annony

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  • Local time:12:56 AM

Posted 13 July 2008 - 07:48 PM

Recently I've been getting random popups. I did some basic searching online and think it could possibly be a problem with a csrss.exe file... but I'm not entirely sure. I've noticed this process maxing out my CPU usage. I did do some of my standard corrective measures (Symantec scan, Spybot scan, etc.), but I'm pretty much an amateur at all of this. Either way, the problem remains, so I found this resource.

Thanks in advance if anyone can help. Below are my logs:

Deckard's System Scanner v20071014.68
Run by Prerak Shah on 2008-07-13 20:40:25
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
64: 2008-07-14 00:40:42 UTC - RP391 - Deckard's System Scanner Restore Point
63: 2008-07-11 10:59:38 UTC - RP390 - Last known good configuration
62: 2008-07-11 10:59:13 UTC - RP389 - System Checkpoint
61: 2008-07-11 10:59:13 UTC - RP388 - System Checkpoint
60: 2008-07-11 10:59:13 UTC - RP387 - System Checkpoint


-- First Restore Point --
1: 2008-07-11 10:53:20 UTC - RP328 - Installed Windows XP KB905749.


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 76% (more than 75%).
Total Physical Memory: 375 MiB (512 MiB recommended).


-- HijackThis (run as Prerak Shah.exe) -----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:53 PM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\BacsTray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Movielink\MovielinkManager\Movielink User.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\DOCUME~1\PRERAK~1\MYDOCU~1\YMBOLS~1\nopdb.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Prerak Shah\My Documents\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Prerak Shah.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: (no name) - {050112AC-F6A4-4004-872A-5444ABB839D2} - C:\WINDOWS\system32\opnkjGYS.dll
O2 - BHO: (no name) - {82336A8D-6CD0-4647-B791-75FCA8CF2B39} - C:\WINDOWS\system32\urqQggdA.dll (file missing)
O2 - BHO: {c5089582-e1a3-f278-18b4-63776a98b9dc} - {cd9b89a6-7736-4b81-872f-3a1e2859805c} - C:\WINDOWS\system32\uzfzas.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [LoadMSvcmm] "C:\Program Files\Movielink\MovielinkManager\Movielink User.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [74c20761] rundll32.exe "C:\WINDOWS\system32\edmpvxjj.dll",b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Aida] "C:\DOCUME~1\PRERAK~1\MYDOCU~1\YMBOLS~1\nopdb.exe" -vt yazb
O4 - HKCU\..\Run: [Edxp] "C:\Program Files\Common Files\?asks\??rss.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1211223074580
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: urqQggdA - urqQggdA.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Movielink Core Service - Movielink LLC - C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8331 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - C:\Program Files\Macromedia\Dreamweaver MX\Dreamweaver.exe,2
.js - JSFile - shell\open\command - "C:\Program Files\Macromedia\Dreamweaver MX\Dreamweaver.exe" "%1"


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Inc; OMCI Driver>
R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.2.1.0) - c:\windows\system32\drivers\mdc8021x.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 2.2>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>

S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 GoProto (GoProto Protocol Driver) - c:\windows\system32\drivers\goprot51.sys <Not Verified; Gteko Ltd.; Gteko Diagnostics Network Module>
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 SDDMI2 - c:\windows\system32\ddmi2.sys <Not Verified; Gteko Ltd.; DDMI>
S3 USBNET (Instant Wireless USB Network Adapter ver.2.6 Driver) - c:\windows\system32\drivers\vnetusbr.sys <Not Verified; Cisco-Linksys, LLC.; Wireless USB Network Adapter>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 RegSrvc - c:\windows\system32\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>
R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\4FD5A1465B40
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\4FD5A1465B40
Service: NIC1394

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® PRO/Wireless 2200BG Network Connection
Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&39A85202&0&20F0
Manufacturer: Intel® Corporation
Name: Intel® PRO/Wireless 2200BG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&39A85202&0&20F0
Service: w22n51


-- Scheduled Tasks -------------------------------------------------------------

2008-07-10 21:41:29 560 --a------ C:\WINDOWS\Tasks\Connect Pack Update.job
2008-07-05 11:54:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-06-13 and 2008-07-13 -----------------------------

2008-07-13 20:31:34 0 d-------- C:\Program Files\Trend Micro
2008-07-13 20:18:28 105296 --a------ C:\WINDOWS\system32\uzfzas.dll
2008-07-13 20:18:09 105296 --a------ C:\WINDOWS\system32\wdquikvi.dll
2008-07-13 20:15:26 81152 --a------ C:\WINDOWS\system32\edmpvxjj.dll
2008-07-13 20:08:22 90928 --a------ C:\WINDOWS\system32\somoaumo.dll
2008-07-13 19:32:32 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-11 06:52:35 730522 --ahs---- C:\WINDOWS\system32\SYGjknpo.ini2
2008-07-11 06:52:08 314608 --a------ C:\WINDOWS\system32\opnkjGYS.dll
2008-07-11 06:47:10 0 d-------- C:\Program Files\Common Files\?asks
2008-07-11 06:46:40 0 d-------- C:\WINDOWS\system32\olixds01
2008-07-11 06:46:39 0 d-------- C:\Temp
2008-06-16 19:52:19 0 d-------- C:\Program Files\Netflix
2008-06-16 12:01:53 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-07-13 20:14:04 0 d-------- C:\Program Files\Symantec AntiVirus
2008-07-13 20:02:15 0 d-------- C:\Program Files\Common Files
2008-07-13 19:24:02 0 d-------- C:\Documents and Settings\Prerak Shah\Application Data\AdobeUM
2008-07-11 06:47:10 0 d-------- C:\Program Files\Common Files\?asks
2008-06-16 12:01:31 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-13 12:58:25 0 d-------- C:\Documents and Settings\Prerak Shah\Application Data\dvdcss
2008-06-05 18:52:33 0 d-------- C:\Documents and Settings\Prerak Shah\Application Data\Windows Desktop Search
2008-06-05 18:46:55 0 d-------- C:\Program Files\Windows Desktop Search
2008-06-05 16:47:44 0 d-------- C:\Documents and Settings\Prerak Shah\Application Data\Adobe
2008-05-25 22:41:03 0 d-------- C:\Program Files\Connectivity Package
2008-05-25 01:34:33 0 d-------- C:\Program Files\PuTTY
2008-05-25 01:34:19 0 d-------- C:\Program Files\WinSCP3
2008-05-19 23:54:43 0 d-------- C:\Program Files\Microsoft Works
2008-05-19 23:54:15 0 d-------- C:\Program Files\MSBuild
2008-05-19 23:51:47 0 d-------- C:\Program Files\Microsoft.NET
2008-05-19 23:21:45 0 d-------- C:\Program Files\Messenger
2008-05-19 21:49:38 0 d-------- C:\Program Files\Movie Maker
2008-05-19 21:44:48 0 d-------- C:\Program Files\Windows NT
2008-05-19 20:18:00 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{050112AC-F6A4-4004-872A-5444ABB839D2}]
07/11/2008 06:52 AM 314608 --a------ C:\WINDOWS\system32\opnkjGYS.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{82336A8D-6CD0-4647-B791-75FCA8CF2B39}]
C:\WINDOWS\system32\urqQggdA.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{cd9b89a6-7736-4b81-872f-3a1e2859805c}]
07/13/2008 08:18 PM 105296 --a------ C:\WINDOWS\system32\uzfzas.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [10/27/2003 08:09 PM]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [10/27/2003 07:56 PM]
"BCMSMMSG"="BCMSMMSG.exe" [08/29/2003 06:59 AM C:\WINDOWS\BCMSMMSG.exe]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [11/19/2003 06:48 PM]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [03/17/2003 07:21 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [03/17/2003 07:20 PM]
"bacstray"="BacsTray.exe" [05/14/2003 07:37 PM C:\WINDOWS\SYSTEM32\BacsTray.exe]
"PRONoMgr.exe"="C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe" [12/19/2003 01:49 PM]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [08/13/2003 11:27 AM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [12/12/2003 03:22 PM]
"LoadMSvcmm"="C:\Program Files\Movielink\MovielinkManager\Movielink User.exe" [08/30/2005 06:20 PM]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\Quickset.exe" [03/04/2004 09:59 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/09/2004 10:31 PM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [08/02/2004 09:36 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [12/18/2004 12:20 AM]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [10/27/2006 01:47 AM]
"74c20761"="C:\WINDOWS\system32\edmpvxjj.dll" [07/13/2008 08:15 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [08/04/2004 03:56 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"EasyLinkAdvisor"="C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" [10/30/2006 11:01 AM]
"Aida"="C:\DOCUME~1\PRERAK~1\MYDOCU~1\YMBOLS~1\nopdb.exe" [07/11/2008 06:46 AM]
"Edxp"="C:\Program Files\Common Files\?asks\??rss.exe" [05/29/2008 02:35 PM]

C:\Documents and Settings\Prerak Shah\Start Menu\Programs\Sys Info\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [10/26/2006 9:24:54 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 4:38:16 AM]
DESKTOP.INI [9/3/2002 10:00:00 AM]
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2/5/2007 4:40:46 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [02/05/2007 04:39 PM 294400]
"{82336A8D-6CD0-4647-B791-75FCA8CF2B39}"= C:\WINDOWS\system32\urqQggdA.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\System32\LgNotify.dll 01/13/2004 04:17 PM 110592 C:\WINDOWS\SYSTEM32\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqQggdA]
urqQggdA.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\opnkjGYS

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0751c441-dcff-11d8-8ee1-000f1f441a1a}]
PlayWithPowerCinema\Command- "C:\Program Files\Dell\Media Experience\PCM2.exe" MOVIE "%L"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8784 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-07-13 20:44:37 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® M processor 1200MHz
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 374.04 MiB / 139.5 MiB
Pagefile Memory (total/avail): 901.29 MiB / 489.82 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1926.75 MiB

C: is Fixed (NTFS) - 37.21 GiB total, 11.95 GiB free.

\\.\PHYSICALDRIVE0 - FUJITSU MHT2040AH - 37.26 GiB - 2 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: Symantec AntiVirus Corporate Edition v9.0.1.1000 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\BitComet\\BitComet.exe"="C:\\Program Files\\BitComet\\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Prerak Shah\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=PRELAPTOP
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Prerak Shah
LOGONSERVER=\\PRELAPTOP
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\SSH Communications Security\SSH Secure Shell
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 9 Stepping 5, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0905
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\PRERAK~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\PRERAK~1\LOCALS~1\Temp
USERDOMAIN=PRELAPTOP
USERNAME=Prerak Shah
USERPROFILE=C:\Documents and Settings\Prerak Shah
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Prerak Shah (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> MsiExec.exe /I{B5D8CCBF-08D8-46C0-8B04-3BC0CAEDA094}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Download Manager 1.2 (Remove Only) --> "C:\Program Files\Common Files\Adobe\ESD\uninst.exe"
Adobe Flash Player Plugin --> C:\WINDOWS\System32\Macromed\Flash\uninstall_plugin.exe
Adobe Photoshop 7.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
Alien Skin Xenofex 2.0 --> C:\PROGRA~1\Adobe\PHOTOS~1.0\Plug-Ins\XENOFE~1\UNWISE.EXE C:\PROGRA~1\Adobe\PHOTOS~1.0\Plug-Ins\XENOFE~1\INSTALL.LOG
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
Apple Software Update --> MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
Bink and Smacker --> C:\PROGRA~1\RADVideo\UNWISE.EXE C:\PROGRA~1\RADVideo\INSTALL.LOG
BitComet 0.60 --> C:\Program Files\BitComet\uninst.exe
Broadcom Advanced Control Suite --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
Eye Candy 4000 --> C:\EYECAN~1\UNWISE.EXE C:\EYECAN~1\INSTALL.LOG
ffdshow (remove only) --> "C:\Program Files\ffdshow\uninstall.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel® Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_3582
Intel® PROSet for Wireless --> MsiExec.exe /I{5380063E-2909-4d72-BFA3-625881F2E78B}
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
iPod Updater 2004-11-15 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{06E73C0B-7DE7-4F41-860B-587033B75BD9} /l1033
iTunes --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3CB41017-F5CA-4C56-934C-ED02156251E6}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Linksys EasyLink Advisor 1.5 (1045) --> rundll32 C:\PROGRA~1\LINKSY~1\AUInst.dll,ExUninstall
LiveUpdate 2.0 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Macromedia Dreamweaver MX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8B4AB829-DFD3-436D-B808-D9733D76C590}\Setup.exe" -l0x9 mmUninstall
Macromedia Extension Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A5BA14E0-7384-11D4-BAE7-00409631A2C8}\setup.exe" -l0x9 mmUninstall
Macromedia Flash Player 8 --> MsiExec.exe /X{6815FCDD-401D-481E-BA88-31B4754C2B46}
Macromedia Shockwave Player --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\Install.log
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007 --> MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007 --> MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007 --> MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Text-to-Speech Engine 4.0 (English) --> RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msTTS.inf, Uninstall
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Movielink Manager --> C:\Program Files\Movielink\MovielinkManager\Movielink Util.exe /uninstall
Mozilla Firefox (2.0.0.15) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 --> MsiExec.exe /I{428102E6-8A39-48B9-8389-847F5A44A600}
MSXML 4.0 --> MsiExec.exe /I{54BB0384-1C33-488F-A95B-877E480D3EDC}
myTunes Redux 1.0 --> "C:\Program Files\myTunes Redux\unins000.exe"
Netflix Movie Viewer --> MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
Nimo Codecs Pack v5.0 (Remove Only) --> "C:\Program Files\NimoCodec Pack\uninstall.exe"
NSIT Connectivity Package Updater --> C:\Program Files\Connectivity Package\Uninstaller.exe
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
PuTTY version 0.60 --> "C:\Program Files\PuTTY\unins000.exe"
QuickSet --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 UNINSTALL
QuickTime --> MsiExec.exe /I{08094E03-AFE4-4853-9D31-6D0743DF5328}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
SmartFTP --> MsiExec.exe /I{11C762F9-95EA-486A-A8E7-683A50C231C1}
SSH Secure Shell --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{74E2CD0C-D4A2-11D3-95A6-0000E86CFDE5}\Setup.exe"
Symantec AntiVirus --> MsiExec.exe /I{848AC794-8B81-440A-81AE-6474337DB527}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
VideoLAN VLC media player 0.7.2 --> C:\Program Files\VideoLAN\VLC\uninstall.exe
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Desktop Search 3.01 --> "C:\WINDOWS\$NtUninstallKB917013$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
WinSCP 3.8.2 --> "C:\Program Files\WinSCP3\unins000.exe"
WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall
WordPerfect Office 11 --> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}
XviD MPEG-4 Codec --> "C:\Program Files\XviD\UninstXviD.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type6296 / Error
Event Submitted/Written: 07/13/2008 07:46:20 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Trojan.Awax in File: C:\WINDOWS\SYSTEM32\opnlLBQG.dll by: Auto-Protect scan. Action: Clean failed : Quarantine failed : Delete succeeded : Access denied. Action Description: The file was deleted successfully.

Event Record #/Type6295 / Error
Event Submitted/Written: 07/13/2008 07:46:14 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Trojan.Awax in File: C:\WINDOWS\SYSTEM32\ljJCsrOh.dll by: Auto-Protect scan. Action: Clean failed : Quarantine failed : Delete succeeded : Access denied. Action Description: The file was deleted successfully.

Event Record #/Type6294 / Error
Event Submitted/Written: 07/13/2008 07:46:06 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Trojan.Awax in File: C:\WINDOWS\SYSTEM32\fcccdETL.dll by: Auto-Protect scan. Action: Clean failed : Quarantine failed : Delete succeeded : Access denied. Action Description: The file was deleted successfully.

Event Record #/Type6292 / Error
Event Submitted/Written: 07/13/2008 07:22:56 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Trojan.Vundo in File: C:\WINDOWS\SYSTEM32\YUKWVIQD.DLL by: Auto-Protect scan. Action: Clean failed : Quarantine failed : Delete succeeded : Access denied. Action Description: The file was deleted successfully.

Event Record #/Type6291 / Error
Event Submitted/Written: 07/13/2008 07:22:53 PM / 07/13/2008 07:22:54 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Threat Found!Threat: Trojan.Awax in File: C:\WINDOWS\system32\urqQggdA.dll by: Auto-Protect scan. Action: Clean failed : Quarantine failed : Delete succeeded : Access denied. Action Description: The file was deleted successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type47629 / Warning
Event Submitted/Written: 07/13/2008 08:26:23 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type47612 / Error
Event Submitted/Written: 07/13/2008 08:12:46 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Parallel port driver service failed to start due to the following error:
%%1058

Event Record #/Type47590 / Error
Event Submitted/Written: 07/13/2008 07:21:15 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Parallel port driver service failed to start due to the following error:
%%1058

Event Record #/Type47589 / Error
Event Submitted/Written: 07/13/2008 07:19:14 PM / 07/13/2008 07:20:08 PM
Event ID/Source: 1 / sr
Event Description:
The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SAVRT' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

Event Record #/Type47588 / Warning
Event Submitted/Written: 07/13/2008 07:19:10 PM / 07/13/2008 07:20:08 PM
Event ID/Source: 4 / b57w2k
Event Description:
Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.



-- End of Deckard's System Scanner: finished at 2008-07-13 20:44:37 ------------

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#2 Thunder

Thunder

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  • Local time:06:56 AM

Posted 15 July 2008 - 04:47 AM

Hello Annony and welcome to BleepingComputer,

1. * Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click Delete.
  • Click Delete Files, Delete cookies and Delete history
  • Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu..
  • Click the Clear now button below.. A new window will popup what to clear.
  • Select all and click the Clear button again.
  • Click OK to close the Options window
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
2. Please download Malwarebytes' Anti-Malware from Here or Here

Doubleclick mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

3. Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first (not for Windows Vista users !).
The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you. (WinXP SP3 users, please download the appropriate SP2 file, Home or Pro, to install the RC)

In the event you already have Combofix, delete your current version and download the latest version as described in the tutorial.
It must be saved directly to your desktop.


Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.

Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. :thumbsup:

If you have any questions along the way, STOP and ask them before proceeding !!

Greetings,
Thunder
Whatever happens, make believe it was intended to ...
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