Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Winantiviruspro-help


  • Please log in to reply
9 replies to this topic

#1 ballardone69

ballardone69

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Michigan
  • Local time:03:17 AM

Posted 13 July 2008 - 01:59 PM

Hello
First time user and I am glad to have found you!
I have the WinAntivirusPro virus and have followed the directions I found on your site. I still have the virus. Here is what I have done per your instructions:

Enabled topic reply notification
Enabled a firewall
Scaned with Kaspersky online scanner (updated Java to current version before running)
Downloaded DSS (my windows that came up looked nothing like your examples) I never received the HijactThis message box (I do not have this)

Dss start to scan : The Notepad windows did not pop up

I have followed your instructions twice. Help please. Thank you

I have Microsoft XP

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:17 AM

Posted 13 July 2008 - 03:23 PM

Welcome to BC

DSS/HijackThis logs are not permitted in this forum. The HJT Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. However, we may be able to assist you here and resolve this issue without having to post a log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Edited by quietman7, 13 July 2008 - 03:24 PM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 ballardone69

ballardone69
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Michigan
  • Local time:03:17 AM

Posted 13 July 2008 - 05:31 PM

Hey Quite Man!

Thank you for your response. I will give this a try. I am not real computer savvy so thank you again! This is a great site!!!
I am so glad I found it!
Quick question, where is the "notebook" located. I was told I would get a report on notebook and have no idea where that is.
Lisa

Edited by ballardone69, 13 July 2008 - 05:34 PM.


#4 ballardone69

ballardone69
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Michigan
  • Local time:03:17 AM

Posted 13 July 2008 - 06:31 PM

Hi Quite Man!
Well this was easy enough for me to follow. Thank you so much. Below is the information you asked for.
Malwarebytes' Anti-Malware 1.20
Database version: 947
Windows 5.1.2600 Service Pack 2

7:00:17 PM 7/13/2008
mbam-log-7-13-2008 (19-00-17).txt

Scan type: Quick Scan
Objects scanned: 57097
Time elapsed: 12 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\winantiviruspro (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winantiviruspro (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\WinAntivirusPro3.8 (Rogue.WinAntivirus) -> Delete on reboot.

Files Infected:
C:\Program Files\WinAntivirusPro3.8\WinAntivirusPro.exe (Rogue.WinAntivirus) -> Delete on reboot.
C:\Documents and Settings\Owner\Start Menu\Programs\WinA

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,331 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:17 AM

Posted 13 July 2008 - 10:20 PM

The PC needed to be reboote to complete removal. Please dod so if you haven't already.
How is the PC now??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:17 AM

Posted 14 July 2008 - 11:16 AM

After reboot, rescan again with MBAM, click the Logs tab and copy/paste the contents of the new report in your next reply.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 ballardone69

ballardone69
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Michigan
  • Local time:03:17 AM

Posted 14 July 2008 - 10:23 PM

You guys are the whip! Thanks again!


Database version: 947
Windows 5.1.2600 Service Pack 2

11:21:26 PM 7/14/2008
mbam-log-7-14-2008 (23-21-26).txt

Scan type: Quick Scan
Objects scanned: 56444
Time elapsed: 10 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,331 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:17 AM

Posted 14 July 2008 - 11:07 PM

That's good news.. If all your symptoms are gone then please..

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 ballardone69

ballardone69
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Michigan
  • Local time:03:17 AM

Posted 15 July 2008 - 01:05 PM

I followed your instructions and my computer is running smoothly and fast! Thanks again.
I have recommended this site already to several friends! :thumbsup:

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:17 AM

Posted 15 July 2008 - 01:09 PM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid online gaming sites and peer-to-peer (P2P) or file sharing programs as they are a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans target and spread across P2P files sharing networks and gaming sites. In some instances the infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS. The best way to reduce the risk of infection is to avoid gaming sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users