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System Tools Failure


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#1 emmpe

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Posted 11 July 2008 - 04:40 PM

Good evening (for some, at least), this is my first post here. I run a 32 bits XP Pro SP2 on Athlon 64 DC, and an hour ago I discovered there's an issue with System Tools. System information won't open at all, and system restore shows a blank window. I've tried to re-enable all the error report facilities in XP Antispy without luck. My AV has nothing to tell me (KIS 8). Is there anyone who has experienced this to advise me?

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#2 nigglesnush85

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Posted 11 July 2008 - 06:56 PM

Hello emmpe,

Try going to Start then run type msinfo32 This should bring up the system information tool. Does it run correctly?

Also, have you checked the event viewer for errors and warnings? How To Use Event Viewer
Regards,

Alan.

#3 emmpe

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Posted 12 July 2008 - 12:42 AM

Hello emmpe,

Try going to Start then run type msinfo32 This should bring up the system information tool. Does it run correctly?

Also, have you checked the event viewer for errors and warnings? How To Use Event Viewer


Hello, I've tried it all, to no avail.

#4 nigglesnush85

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Posted 12 July 2008 - 05:59 AM

Did you recieve an error when trying to run the tool? If so, what does it say?
Regards,

Alan.

#5 emmpe

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Posted 12 July 2008 - 01:25 PM

Sorry for delaying my response - thunder season over here, computers live a dangerous life. No error message, just the hourglass by the cursor for a second and then nothing.

#6 bicycle bill

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Posted 12 July 2008 - 05:49 PM

Why not try this?

http://windowsxp.mvps.org/Accessories.htm

#7 emmpe

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Posted 13 July 2008 - 02:34 AM

Why not try this?

http://windowsxp.mvps.org/Accessories.htm

Hi, I think I will, eventually - it's not really a matter of broken shortcuts, msinfo32.exe won't start in any way, but the application you suggest seems to be one of these handy little things that will be of use sooner or later. I kinda collect them, so, thank you.

I just ran it and got the message "76 path not found". What does that mean?

Edited by emmpe, 13 July 2008 - 02:51 AM.


#8 nigglesnush85

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Posted 13 July 2008 - 07:13 AM

Do you have .net framework installed on the system?
Regards,

Alan.

#9 hamluis

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Posted 13 July 2008 - 08:14 AM

The complete error message should have been: Error 76, path not found.

I don't know the extent of your problems but a repair install might be in order.

Louis

#10 emmpe

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Posted 13 July 2008 - 10:22 AM

Do you have .net framework installed on the system?


Yes.

I don't know the extent of your problems but a repair install might be in order.

Looks like it, doesn't it? Still, it will be the last option - I never managed a repair install without things getting messed up.

#11 nigglesnush85

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Posted 13 July 2008 - 01:47 PM

http://www.michaelstevenstech.com/XPrepairinstall.htm is a good guide about repair install also, what service pack is on the system?
Regards,

Alan.

#12 emmpe

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Posted 13 July 2008 - 02:21 PM

http://www.michaelstevenstech.com/XPrepairinstall.htm is a good guide about repair install also, what service pack is on the system?


Yes, I've followed those instructions exactly in the past, but something is almost sure to go wrong anyway, and you usually end up with a complete reinstall of Windows and all your applications. Oh well, I've got an image of the system from when it was in a virgin state - Id just like to know what's gone wrong so I'll be able to avoid the issue in the future. Service pack is SP2, by the way.




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