Hi… I have a Windows XP Home Edition operating system will not go beyond the blue welcome screen. I've pressed F8 and selected both the "Last Known Good Config"... and the "Safe Mode"... and in both cases it STILL won’t go beyond the welcome screen.
On this forum… I did find this post offering the following help last year:
"Your CMOS may be corrupt. Go into the BIOS setup screen and copy down all the settings as you want them. with the power off, open the unit and move the CMOS erase jumper to the clear position for however long the instruction book say to leave it there. Move the jumper back to the normal position and turn the unit on. The PC should report something like CMOS error -- defaults loaded and the real-time clock will be reset. Go into the BIOS setup and re-enter your desired values. Let us know what happens."
This is a bit greek to me... I'm not sure what or where the "BIOS setup screen" is, or where the "CMOS erase jumper" is. The most I have ever done is install additional memory.
Can anyone offer some step by step additional info – or have any other ideas?