Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't Remove This Keylogger And Trojan (dowritn Af And Email Spy Monitor)


  • Please log in to reply
3 replies to this topic

#1 jacorsl

jacorsl

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:03:05 AM

Posted 11 July 2008 - 03:12 AM

I recently bought a new laptop and after a couple of weeks decided to do my first spyware/virus check.

When using the Yahoo antispy program, it is coming up with 2 items that need removal - Dowritn AF and email spy monitor. These may have been downloaded when I added some programs stored in my back up hard drive from my last laptop (before it died)

WHen trying to remove them using Yahoo antispy I get the message "Cannot quarantine - administrative rights may be required to quarantine this item".
I am the administrator, I am the only one using the computer, and always open programs with |"run as administrator"

I have looked around for info on Dowritn AF and there is very limited info, and it appears, none to assist in removal.

Email spy monitor seems to be a generic term and I can't find anything on this one to assist in removal

I can't remove them automatically because strangely, they don't show up when I use any of the many other anti spyware/antivirus programs I have at hand

I have tried using the following programs:

Webroot Spy sweeper
AVG 8
Exterminate it
Spybot search and destroy
Super antispyware
Avast
Malware bytes anti malware

Can anybody help please?

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,595 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:05 PM

Posted 11 July 2008 - 07:42 AM

Did Yahoo antispy provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system?

If no malware is being detected by all your other security scans, then you may well be dealing with a "false positive".
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 jacorsl

jacorsl
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:03:05 AM

Posted 11 July 2008 - 07:54 AM

Yahoo Antispy gave the location as

hkey_classes_root\interface\{5ce8d2b6-fde7-41d1-b563-b8e03ee008b9

(for the dowritn af trojan)

Thanks for the quick response.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,595 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:05 PM

Posted 11 July 2008 - 08:27 AM

That registry key appears to be related to a backdoor Trojan and may be a remnant left over from previous cleaning. I suspect that because if the associated files were still on your system, you would be experiencing more issues and the scans you have performed would have detected some of them.

Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the backdoor Trojan was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Further, in some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, please do the following.

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users