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Wierd Problem Need Help Please.


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#1 Shimen

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Posted 10 July 2008 - 07:06 PM

OK heres the deal i run windows xp and Mozilla. A couple days ago i let a friend use my comp to burn some music and download some. Now when i try to log into certain websites like Google Mail, Yahoo mail, This site, A couple of my personal message boards, my bank website, It does not let me. I can view the page but when i click on log in it says that the page timed out. With Google, i can go to the main page and do searches and such but when i click on mail it gives me the same message site timed out. Now this does not happen with any other computer on my network. Right now i am using the other computer. I have zone alarm which i have ran both antivirus and spyware scans. It found a total of three infections which i deleted. I ran them again and also deleted some startup items. The hijack scans look perfect. this is very irritating please help me.

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#2 Budapest

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Posted 10 July 2008 - 07:13 PM

Try the following fixes:

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Shimen

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Posted 10 July 2008 - 07:24 PM

OK those things are done still have the issue any other ideas. Thanks for the response.

#4 boopme

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Posted 10 July 2008 - 08:24 PM

Hello Shimen, I am going to move this from "XP" to the "Am I Infected" forum temporarily til we run some other scans and rule out malware.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Next:
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Shimen

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Posted 10 July 2008 - 11:18 PM

Malwarebytes' Anti-Malware 1.20
Database version: 938
Windows 5.1.2600 Service Pack 2

10:44:58 PM 7/10/2008
mbam-log-7-10-2008 (22-44-58).txt

Scan type: Quick Scan
Objects scanned: 41673
Time elapsed: 3 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/11/2008 at 00:08 AM

Application Version : 4.15.1000

Core Rules Database Version : 3502
Trace Rules Database Version: 1493

Scan type : Complete Scan
Total Scan Time : 01:12:08

Memory items scanned : 156
Memory threats detected : 0
Registry items scanned : 5819
Registry threats detected : 0
File items scanned : 43352
File threats detected : 0

And just for giggles HijackThis log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:15:44 AM, on 7/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal


I also wanted to add a side note of something wierd that happened just now. On one of my message boards that i use i created a new user just so see something on a friends computer that is run on my network. (wired) When i got on the site on my computer and tried to log in it said that i have a pending membership under the user name that i created on my buddys comp. Now in my mind my computer shouldnt know what i did on my buddys computer.

{Mod Edit,removed HJT log so as not to get post moved ~~boopme}

Edited by boopme, 11 July 2008 - 03:25 PM.


#6 boopme

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Posted 11 July 2008 - 03:27 PM

As this appears to not be malware related I am sending this up to the XP forum. Perhaps a suggestion can be found there.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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