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Ras Async Adapter


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#1 RevJL

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Posted 10 July 2008 - 04:41 PM

Win2K Pro SP4 - Just installed MS Office 2003 on this machine and whenever I open an Office product it opens this window warning

Unsafe Removal of Device - RAS Asynch Adapter

There are no modems attached to this PC and when I try to remove the RAS Asynch Adapter from windows through Hardware Wizard it tells me that windows may need this file and gives no other options except to close window and deal with the issue.

The RAS Asynch Adapter does not show up in the Hardware Manager but there is a WAN (IP) device in the Network Adapter group but I get the same message about Windows may need this device and cannot be removed when I try to remove it as well.

I've searched the net for some answers but most are talking about Win XP Pro SP2 and removing the RAS Asynch Adapter from that O/S.

It's not causing any machine issues other than just being annoyiong but would like to see it go away.

Also checked Event Viewer there was one instance of an Event ID 7024 referring to RAS and an iprtmgr.dll not being loaded .... maybe this has something to do with it too ?


Thanks in advance for your input

RevJL

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#2 garmanma

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Posted 10 July 2008 - 05:56 PM

There's an answer in this thread that worked for them. Not the same problem, but the same culprit
http://forums.practicallynetworked.com/
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