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Old Timer Assistance Request


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2 replies to this topic

#1 Bamz

Bamz

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Posted 09 July 2008 - 05:15 PM

I have exactly the same problem as described in http://www.bleepingcomputer.com/forums/t/150171/need-help-urgent-popups-ie-crasing-automatic-updates-wont-turn-on-hijack-this-log-included-arrrrh-need-help/

I have followed your instructions untill they were customised, so i was wondering if you could assist me also ?

Attached is the scan report from the software as instructed.

Many THaks,

Bamz

Attached Files


Edited by Bamz, 09 July 2008 - 05:15 PM.


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#2 kahdah

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Posted 02 August 2008 - 03:48 PM

Hello Bamz

Welcome to BleepingComputer :thumbsup:
========================
If you are still in need of assistance please post a new Hijackthis log.
If you do not have Hijackthis installed then:

Posted ImageClick here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#3 kahdah

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Posted 16 August 2008 - 08:34 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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