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Unidentified Malware Infection -have Hjt Log And Startup List


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11 replies to this topic

#1 nufsaid

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Posted 09 July 2008 - 04:35 PM

New member here, stumbling through a first post after going through the "Preparation Guide Before Posting ..."

I am helping a neighbor whose XP SP1 box is getting blocked from the internet, hence not able to download & run
Deckard's System Scanner (DSS). Using my clean PC on a different internet connection.

Not sure what additional info DSS retrieves, but I have the hijackthis and startup logs saved as text files.
Should I include them ??

* Microsoft Update indicates there are Updates Downloaded but not installed. I do not know if I should go ahead and install or wait until I get the malware removed.
Searched on BC and could not find anything similar to the following:

Symptoms
When using IE, a dialog box opened with the following:

CRITICAL ERROR! (red X in upper right hand corner does not close it, nor does <alt><F4>, but Task Manager will)
Attention (users name) Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted.
This may lead to the destruction of important files in C:\Windows
Download Protection Software now!
Click OK to download the antispyware (Recommended)
......... ........
: YES: : NO :
::::::: :::::::

I have disconnected the cable modem and did a system scan with Panda Anti Virus.
Nothing was detected.
Spybot reported "Comet Cursors" and "DSO Exploit"

Summary
Should I go ahead and install the XP updates before the malware is removed ?
Is this the forum to copy the hijackthis and startup logs ? I don't have the DSS log.

Thanks in Advance.
Rob
BC is incredible! There is so much to learn here -looking forward to it!

Edited by Orange Blossom, 09 July 2008 - 05:12 PM.
Move to more appropriate forum. ~ OB


BC AdBot (Login to Remove)

 


#2 Buckeye_Sam

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Posted 09 July 2008 - 05:21 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:
Are you able to download files from another computer and move them to the infected computer?

In the meantime go ahead and post a hijackthis log. It should give us some idea of what we're dealing with.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Orange Blossom

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Posted 09 July 2008 - 06:01 PM

Whoopsie. Since you're picking this up Buckeye Sam, I'll move this back to the HJT forum. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 nufsaid

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Posted 09 July 2008 - 10:35 PM

Thank you Sam :thumbsup:
I don't know the etiquette for the HJT log, attachment or cut and paste ?

>>Are you able to download files from another computer and move them to the infected computer?
Yes. Installed HJT, but it is very annoying to use the infected machine as the pop-ups always interfere.

hijackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:35:48 PM, on 7/9/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\asoho.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsCtrls.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
c:\program files\panda software\panda platinum 2006 internet security\firewall\PSHOST.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\ApvxdWin.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\MouPter.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\VM_STI.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Philips\Philips SPC315NC Webcam\TrayMin315.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
O1 - Hosts: 169.254.232.253 CarolynHP.SohoNet
O1 - Hosts: 169.254.0.254 JohnIBM.SohoNet
O1 - Hosts: 76.229.159.33 (null).SohoNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IESiteBlocker.NavFilter - {1AB6932F-92FE-42E6-870C-544AE458EA78} - C:\WINDOWS\System32\navf.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [mMouse] MouPter.exe
O4 - HKLM\..\Run: [SetMou] SetMou.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.exe -off
O4 - HKLM\..\Run: [PicasaNet] "C:\Program Files\Hello\Hello.exe" -b
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.exe Philips SPC 315NC PC Camera
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: TrayMin315.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://s3.photoparade.com/autoinstall/phpsetup.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers...ll/pinstall.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O23 - Service: Avirt Soho - Applied Technology Systems Ltd. - C:\WINDOWS\System32\asoho.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda software\panda platinum 2006 internet security\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7914 bytes

#5 Buckeye_Sam

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Posted 10 July 2008 - 08:46 AM

Yes, copy and paste please.

Please download ComboFix and save it to your desktop.
Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#6 nufsaid

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Posted 10 July 2008 - 11:37 AM

Hi Sam.

Here it is.
Thanks.

ComboFix 08-07-09.5 - Administrator 2008-07-10 11:13:10.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.1.1252.1.1033.18.291 [GMT -5:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\oeminfo.ini

.
((((((((((((((((((((((((( Files Created from 2008-06-10 to 2008-07-10 )))))))))))))))))))))))))))))))
.

2008-07-09 14:34 . 2008-07-09 14:34 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-08 12:09 . 2008-07-08 12:09 19,968 --a------ C:\WINDOWS\system32\navf.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-10 16:10 252,672 ----a-w C:\WINDOWS\system32\drivers\APPFCONT.DAT.bck
2008-07-10 16:10 252,672 ----a-w C:\WINDOWS\system32\drivers\APPFCONT.DAT
2008-07-10 16:10 1,244 ----a-w C:\WINDOWS\system32\drivers\APPFLTR.CFG.bck
2008-07-10 16:10 1,244 ----a-w C:\WINDOWS\system32\drivers\APPFLTR.CFG
2008-07-09 19:28 --------- d-----w C:\Documents and Settings\Administrator\Application Data\AdobeUM
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\System32\ctfmon.exe" [2002-08-29 05:41 13312]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-14 09:10 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2003-12-15 00:20 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2003-12-15 00:07 118784]
"DrvLsnr"="C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe" [2002-05-28 03:37 69632]
"srmclean"="C:\Cpqs\Scom\srmclean.exe" [2001-07-24 16:34 36864]
"SetRefresh"="C:\Program Files\Compaq\SetRefresh\SetRefresh.exe" [2002-08-07 09:24 485376]
"CPQEASYACC"="C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe" [2001-12-14 16:01 32768]
"APVXDWIN"="C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" [2007-07-23 19:30 406832]
"SCANINICIO"="C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe" [2007-07-11 16:17 27952]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41 49152]
"BigDogPath"="C:\WINDOWS\VM_STI.exe" [2004-06-09 16:37 40960]
"mMouse"="MouPter.exe" [2003-02-14 13:02 5720064 C:\WINDOWS\MouPter.exe]
"SetMou"="SetMou.exe" [2003-01-22 13:26 244736 C:\WINDOWS\SetMou.exe]
"TCASUTIEXE"="TCAUDIAG.exe" [2001-06-04 07:19 1325056 C:\WINDOWS\system32\TCAUDIAG.EXE]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 05:21:22 288472]
TrayMin315.exe.lnk - C:\Program Files\Philips\Philips SPC315NC Webcam\TrayMin315.exe [2008-03-20 22:44:05 278528]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avldr]
2007-02-15 21:02 50736 C:\WINDOWS\system32\avldr.dll

R1 APPFLT;App Filter Plugin;C:\WINDOWS\System32\Drivers\APPFLT.SYS [2007-05-11 10:33]
R1 DSAFLT;DSA Filter Plugin;C:\WINDOWS\System32\Drivers\DSAFLT.SYS [2007-05-11 10:33]
R1 FNETMON;NetMon Filter Plugin;C:\WINDOWS\System32\Drivers\fnetmon.SYS [2007-05-11 10:33]
R1 IDSFLT;Ids Filter Plugin;C:\WINDOWS\System32\Drivers\IDSFLT.SYS [2007-07-11 12:39]
R1 NETFLTDI;Panda Net Driver [TDI Layer];C:\WINDOWS\System32\Drivers\NETFLTDI.SYS [2007-05-11 10:33]
R1 ShldDrv;Panda File Shield Driver;C:\WINDOWS\System32\Drivers\ShlDrv51.sys [2007-05-23 09:40]
R1 SMSFLT;SMS Filter Plugin;C:\WINDOWS\System32\Drivers\SMSFLT.SYS [2007-05-11 10:33]
R1 WNMFLT;Wifi Monitor Filter Plugin;C:\WINDOWS\System32\Drivers\WNMFLT.SYS [2007-05-11 10:33]
R2 Avirt Soho;Avirt Soho;C:\WINDOWS\System32\asoho.exe [2003-04-27 20:15]
R2 cpoint;Panda CPoint Driver;C:\WINDOWS\System32\drivers\cpoint.sys [2007-06-08 09:44]
R2 PavProc;Panda Process Protection Driver;C:\WINDOWS\System32\DRIVERS\PavProc.sys [2007-07-12 07:49]
R2 tcaicchg;tcaicchg;C:\WINDOWS\System32\tcaicchg.sys [2000-06-06 13:08]
R2 TCAITDI;TCAITDI Protocol;C:\WINDOWS\System32\DRIVERS\TCAITDI.sys [2001-09-04 06:22]
R3 NETIMFLT;PANDA NDIS IM Filter Miniport;C:\WINDOWS\System32\DRIVERS\netimflt.sys [2007-04-24 16:43]
R3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\System32\DRIVERS\usbprint.sys [2002-08-29 02:50]
S3 Ip6FwHlp;IPv6 Internet Connection Firewall;C:\WINDOWS\System32\svchost.exe [2001-08-18 00:36]
S3 PavSRK.sys;PavSRK.sys;C:\WINDOWS\System32\PavSRK.sys []

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-07-03 05:00:03 C:\WINDOWS\Tasks\Basic clean-up.job"
- C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PlaTasks.exe
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PicasaNet - C:\Program Files\Hello\Hello.exe


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-10 11:16:42
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-07-10 11:18:16
ComboFix-quarantined-files.txt 2008-07-10 16:18:08

Pre-Run: 70,377,029,632 bytes free
Post-Run: 70,905,421,824 bytes free

91

#7 Buckeye_Sam

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Posted 10 July 2008 - 01:21 PM

First thing I want to see if we can restore your connection to make this process a bit easier.
Download and run this tool.

http://www.snapfiles.com/get/winsockxpfix.html

Reboot and check your connection.


=================

    • NOTE: You will need to temporarily disable any programs you have running that will block attempts to edit the registry. As FixIEDef calls REGEDIT to delete registry keys added by Zlob, Trojan.Downloader.Delf, AntiSpyPro, and IE Defender.
  • Download FixIEDef.exe by ShadowPuterDude to the Desktop.
    Note: FixIEDef now supports Non-English Language Systems

  • Double-click FixIEDef.exe:
    Posted Image

  • That will open the About FixIEDef screen. Click OK to continue:
    Posted Image

  • Next, press the Scan! button:
    Posted Image

  • FixIEDef needs to run as Administrator to perform correctly. This message simply confirms it was able to run with admin privileges. Click OK to continue:
    Posted Image

  • Wait for the scan to finish. It shouldn't take very long:

    Posted Image

    Posted Image
    • WARNING: FixIEDef will kill all copies of Internet Explorer and Explorer that are running, during removal of malicious files. The icons and Start Menu on your Desktop will not be visible while FixIEDef is removing malicious files. This is necessary to remove parts of the infection that would otherwise not be removed.
  • After the !!! All Finished !!! message is displayed, click Exit:
    Posted Image

  • Post the FixIEDef log file, located on the Desktop.

    Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

    See: http://www.beyondlogic.org/consulting/proc...processutil.htm


    Mirrors: Alternate official download locations for FixIEDef.exe

    http://it-mate.co.uk/downloads/fixiedef/fixiedef.exe
    http://hosts-file.net/download/fixiedef/fixiedef.exe
    http://avant.it-mate.co.uk/?c=Download&f=Tools/FixIEDef
    http://archives.mysteryfcm.co.uk/?f=Securi...pyware/FixIEDef

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#8 nufsaid

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Posted 10 July 2008 - 06:33 PM

Sam,

Rebooted and turned on Panda AV and Firewall.
Did NOT install the Windows Updates waiting in the taskbar.

Opened IE, went online. No problem. No sign of the malware. :thumbsup:

Is now the time to go ahead and install the XP updates ?
I think it should at least be running SP2.

-Rob

>Download and run this tool.
>http://www.snapfiles.com/get/winsockxpfix.html
>Reboot and check your connection.

#9 Buckeye_Sam

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Posted 11 July 2008 - 03:14 PM

Let's hold off just a bit more on installing those updates, if you haven't done so already. :thumbsup:


Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#10 nufsaid

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Posted 16 July 2008 - 07:27 AM

Sam,

I am no longer able to access the infected PC as I have moved from the area! :-(

ComboFix must have removed the malware ? Or perhaps Panda anti-virus got it.

The owner reported that the PC was working "fabulously" ... and they are not too keen on continuing the scans.
"... don't fix something that is not broken ..." is the mantra they follow.

I will forward this thread to them and give them the option of continuing.

Thanks again for your help :thumbsup:

I'll be back! This website & forum is fabulous.

-Rob

#11 Buckeye_Sam

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Posted 16 July 2008 - 08:56 AM

Ok, thanks for posting back with the update.
At the very least, forward these final steps to them.

Just a few last things and you should be good to go! :)


First, your log shows that you don't have the recovery console installed.
Check this link for more info on the recovery console and how to get it installed.

How to install and use the Windows XP Recovery Console



===================



Next, let's remove Combofix now that we're done with it and clean up a few other things.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

    • Posted Image
  • When shown the disclaimer, Select "2"



==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbsup: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#12 Buckeye_Sam

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Posted 27 July 2008 - 07:34 AM

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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