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Internet Browser, Unwanted Popups


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4 replies to this topic

#1 vinnyd

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Posted 09 July 2008 - 02:07 PM

Ok Folks, I've tried everything. I hope I can describe what's happening accurately enough. Here goes.
When I go to Internet Explorer and my home page (COX) comes up, other, unwanted, pages pop up too. I have set my phishing and popup blockers on max to no avail. I also noticed that when I start up my computer that the Privacy tab in Internet Options is being turned off. I ran virus scan (McAfee) and it doesn't help. I have Vista 32 an it has all available updates. It looks like something has tken over my browser. I called COX internet people but they can't help. So, any help here is much appreciated.TIA :thumbsup:

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#2 boopme

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Posted 09 July 2008 - 04:05 PM

Hello please scan with this tool and post back the log. Be sure to run as administrator.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 vinnyd

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Posted 10 July 2008 - 12:24 PM

I can't get it to copy and paste, but it was a "Trojan.Vundo" that infected my memory mods, ect. I want to thank you from the bottom of my heart.
VR
Vinny D :thumbsup:

#4 boopme

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Posted 10 July 2008 - 04:00 PM

Great ,please UPdate the MBam and run the scan again. Tell us what happens and maybe it'll copy/paste
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 vinnyd

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Posted 15 July 2008 - 09:07 AM

boopme:
Updated it and ran it again. No malware found! :thumbsup: But, I still can't copy and paste? Again, thank you.
VR
Vinny D




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