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Wgatray.exe


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#1 whiteshoes

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Posted 09 July 2008 - 12:53 PM

hi all , not sure which forum to put this in so put it here. apologies if its in wrong one but here goes... ive just bought a 2nd hand laptop and when i had a look what processes were running (due to keep getting a internet explorer error message) i found that my cp usage was at 100% and a program called wgatray.exe was running but no matter how many times i shut it down it reappeared. also when i reboot the laptop i get a message saying that it has failed a genuine windows validation and that i may be the victim of software counterfeiting,also another window pops up saying click here to resolve and resolve later, i am abit wary of clicking this... is it advisable ? it would be much appreciated if anybody could help with this
tia john

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#2 nigglesnush85

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Posted 09 July 2008 - 01:10 PM

Hello whiteshoes,

wgatray is Windows genuine advantage tray. Basically, this process checks to see if the copy of windows is legit or pirated, and helps easier installation of genuine windows products. If you are sure that the copy of windows is legal then there is no harm in letting it run. If it is causing you problems you should contact Microsoft and validate windows.
Regards,

Alan.

#3 whiteshoes

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Posted 09 July 2008 - 01:41 PM

thanks for your speedy response i will get in touch with microsoft and see what they say

#4 nigglesnush85

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Posted 09 July 2008 - 04:30 PM

That's OK, let us know what happens.
Regards,

Alan.




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