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I Have A Major Trojan Infection

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3 replies to this topic

#1 atre


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Posted 09 July 2008 - 09:50 AM

i was suddenly attacked by trojans and other malware.i succeeded in removing the malware but the trojans dont seem to leave me.when i try to remove it the the computer gets hung. i have avast 4 but i also tried NOD32 without any success. the computer keeps getting hung whenever i try to move it or heal it.below is the hijackthis log file. now i have avg anti virus.i believe i have a host of other viruses and malwares as well.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:06:38 PM, on 7/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
F:\Program Files\Windows Defender\MsMpEng.exe
F:\Program Files\RocketDock\RocketDock.exe
F:\Program Files\Sify Broadband\BBClient.exe
F:\Program Files\Sify Broadband\BBImpSec.exe
F:\Program Files\Grisoft\AVG7\avgcc.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - F:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: 972.aksjd11.com
O1 - Hosts: w3og.cn
O1 - Hosts: qazc.fourtw.cn
O1 - Hosts: www.aujoy.cn
O1 - Hosts: www.hao601.cn
O1 - Hosts: www.psp476.cn
O1 - Hosts: 222.1212l112.net
O1 - Hosts: 444.1212l112.netn
O1 - Hosts: 555.1212l112.net
O1 - Hosts: 111.1212l112.net
O1 - Hosts: 111.3243l24.com
O1 - Hosts: 222.3243l24.com
O1 - Hosts: 333.3243l24.com
O1 - Hosts: kao2.gmwo03.com
O1 - Hosts: kao.gmwo06.com
O1 - Hosts: 444.gmwo07.com
O1 - Hosts: ru.update365.us
O1 - Hosts: ad.update365.us
O1 - Hosts: popmails.net
O1 - Hosts: 3.goodhh.com
O1 - Hosts: down.rwixr.com
O1 - Hosts: www.xdj2008.com
O1 - Hosts: www.revtr.cn
O1 - Hosts: qq.ljsll.com
O1 - Hosts: www.aassccwe.cn
O1 - Hosts: 973.aksjd11.com
O1 - Hosts: 974.aksjd11.com
O1 - Hosts: 971.aksjd11.com
O1 - Hosts: 975.aksjd11.com
O1 - Hosts: user1.12-39.net
O1 - Hosts: www.infomt.net
O1 - Hosts: ata1.sysions.net
O1 - Hosts: ata2.sysions.net
O1 - Hosts: ata3.sysions.net
O1 - Hosts: ata4.sysions.net
O1 - Hosts: 8nnnnn99.cn
O1 - Hosts: www.haoaoao.cn
O1 - Hosts: ed by Spybot - Search & Destroy
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - F:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: zywlcime.dll - {37A924AF-1A5F-CF21-AB1D-1D5CF82A8A73} - (no file)
O2 - BHO: zycbdime.dll - {4A698102-5904-AFD0-20DF-CD1A65829CA4} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: mpwdeapi.dll - {55694105-5108-9405-3695-954187462155} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - F:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - F:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: mndhfdwd.dll - {6C648541-1025-9650-9057-6541258720C6} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - F:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ThunderAdvise - {97421D0D-E07F-40DF-8F07-99597B9585AD} - F:\WINDOWS\Downloaded Program Files\ThunderAdvise.dll
O2 - BHO: zyzxjime.dll - {AA59145F-315D-BC23-AC1F-145DF81A34AA} - (no file)
O2 - BHO: hdf453d.dll - {B629FF4F-ACDB-5C90-A098-FACB3456A26B} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - F:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - F:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] F:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] F:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] F:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [MSConfig] F:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SifyBB] F:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKCU\..\Run: [RocketDock] "F:\Program Files\RocketDock\RocketDock.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://F:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - F:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - F:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1202032673109
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B091D78-D81E-4CD2-B168-88710938B1FE}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{966FD15A-2DCF-434E-85DA-CD7E602CA608}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{E1235E42-D58C-45C4-9778-C90ED5CA0FD3}: NameServer =,
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - F:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O21 - SSODL: DesktopWin - {DA191DE0-AA86-4ED0-4B87-292A3D48BE99} - F:\WINDOWS\AppPatch\DesktopWin.dll
O21 - SSODL: ThunderAdvise - {97421D0D-E07F-40DF-8F07-99597B9585AD} - F:\WINDOWS\Downloaded Program Files\ThunderAdvise.dll
O23 - Service: Adobe LM Service - Unknown owner - F:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVG7\avgemc.exe

End of file - 10647 bytes

please help


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#2 Farbar


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Posted 09 July 2008 - 02:27 PM

Hi atre,

Welcome to Bleeping Computer HijackThis forum. I am farbar. I am going to assist you with your problem. Please give me some time to look it over and I will get back to you as soon as possible. It may though takes some time to get back to you. please be patient and refrain from making any system change as it might prolong the removal process.

#3 Farbar


    Just Curious

  • Security Developer
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  • Local time:03:32 AM

Posted 11 July 2008 - 05:54 AM

Hi again,

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Some of our fixes will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.
  • We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
    • Open Windows Defender.
    • Click on Tools, General Settings.
    • Scroll down and uncheck Turn on real-time protection (recommended).
    • After you uncheck this, click on the Save button and close Windows Defender.
    After all of the fixes are complete it is very important that you enable Real-time Protection again.

  • Please download SDFix by AndyManchesta and save it to your desktop.
    When using this tool, you must use the Administrator's account or an account with "Administrative rights"
    • Double click SDFix.exe and it will extract the files to %systemdrive%
    • (this is the drive that contains the Windows Directory, typically C:\SDFix).
    • DO NOT use it just yet.
  • Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.

    Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Scan with DrWeb-CureIt as follows:
    • Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
    • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
    • Once the short scan has finished, Click Options > Change settings
    • Choose the "Scan tab" and UNcheck "Heuristic analysis"
    • Back at the main window, click "Custom Scan", then Select drives (a red dot will show which drives have been chosen).
    • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
    • When done, a message will be displayed at the bottom advising if any viruses were found.
    • Click "Yes to all" if it asks if you want to cure/move the file.
    • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
      (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
    • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
    • Save the DrWeb.csv report to your desktop.
    • Exit Dr.Web Cureit when done.
    • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
    • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
  • Use the F8 method to enter the safe mode again.
    • Open the SDFix folder and double click RunThis.bat to start the script.
      • Type Y to begin the cleanup process.
      • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
      • Press any Key and it will restart the PC.
      • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
      • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
      • Copy and paste the contents of the results file Report.txt in your next reply.
  • Please download Deckard's System Scanner (DSS) and save to your Desktop.
    alternate download site

    DSS will do the following:
    • Create a new System Restore point in Windows XP and Vista.
    • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
    • Check some important areas of your system and produce a report for an analyst to review.
    • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
    You must be logged onto an account with administrator privileges when using.
    • Close all applications and windows.
    • Double-click on dss.exe to run it and follow the prompts.
    • If your anti-virus or firewall complains, please allow this script to run as it is not
    • When the scan is complete, two text files will open in Notepad:
      • main.txt <- this one will be maximized
      • extra.txt <- this one will be minimized
    • If not, they both can be found in the C:\Deckard\System Scanner folder.
    • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
    -- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
    -- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

  • Please copy and paste to your reply:
    • The log of Dr.Web Cureit.
    • SDFix report.
    • The main.txt and extra.txt of DSS.

Edited by farbar, 11 July 2008 - 11:03 PM.

#4 harrythook


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Posted 16 July 2008 - 04:59 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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