Posted 08 July 2008 - 03:32 PM
This is my first post on here, but I didn't see any posts with this exact problem.
I have a Compaq laptop computer running XP home edition. It recently froze up, so I did a hard shutdown. Now it won't load. It keeps cycling thru the boot screens. Safe mode and last known configuration don't work either. A few times it gave me a message saying the ql2300.sys file was missing or corrupted. I tried using a new copy of xp to boot up with and repair it, but it didn't work either. The computer still either reboots or hangs up in either the blue windows splash screen, the compaq logo screen that loads just before windows starts, or with my desktop background showing, but no icons. It did load up(sort of) a couple of times, but immediately gave me an error message(I'm sorry, I don't know which one. The comp is at home and it's been a few days since I've been able to mess with it) but still hung up again. The only thing I can do is do another hard shutdown, which starts the whole process over again.
BTW, I did notice another post where the proposed problem was possibly the cd drive. Mine appears to work fine, so i don't think that's an issue.
I will try to either bring the comp to work with me or write down the messages I get and add them in here.
Any help or ideas (short of setting fire to the thing, which I've already contemplated) will be greatly appreciated.