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Win32:spyware-gen


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3 replies to this topic

#1 dave_vegeta

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Posted 08 July 2008 - 10:54 AM

hey, I have Windows XP Home Edition, I have Avast Home Edition, it found win32:spyware-gen, tried moving it to chest and running boot scan afterwards, no luck. I also tried downloading SUPER Anti-Spyware to fix the problem but internet explorer tells me it cannot open/find page (this is when it tries to download), however i am trying to download it from superantispyware.com. Is the spyware doing this coz im pulling the bit of hair i have out!!! (moheakan) hehe

HELP PLEASE!

xxx

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#2 Guest_superbird_*

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Posted 08 July 2008 - 11:24 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 dave_vegeta

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Posted 09 July 2008 - 07:40 AM

Hey,

Thanks for all your help, however I managed to get a hold of Super Anti-Spyware from friend so I think my PC is clean. I mentioned on my last post that I couldn't download, which I thought was a consequence of a virus this is not so, if you could help me solve this problem as well i would be extremly greatful. Sorry for the inconvenience.

#4 Guest_superbird_*

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Posted 09 July 2008 - 12:45 PM

So your only problem is that you can't download?

Download MalwareBytes' Anti-Malware by using an other computer, and move the file to this computer by using a USB-device or something like that.
Then, follow the steps in my first post for using MBAM. :thumbsup:




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