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Avg.8 Locks Out Temp Internet Files/history/cookies Folders

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#1 The W12ard

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Posted 07 July 2008 - 01:27 PM

Help please. I think the latest update did something which means I can't delete my temporary internert files, cookies or history without doing so manually and doing things the long way round.

I set up Internet Explorer to automaticly empty temporary files on browser exit. I also set it to clear my History after 0 days which means my temp folders are always clean. But since my last AVG program update I am not able to do so.

I used a process killer to find out that AVG was responsible for locking out the History, Cookies and Temp Internet Files folders. In particular it's the "index.dat" files that the program is using. If I disable my antivirus I can delete the files no problem so it's obviously AVG that's the problem. This has only started happening since my last update. Does anyone know how to stop AVG from locking these folders so Internet Explorer is able to delete these files automaticly? I have tried using my process killer but it makes no difference. The only way I can unlock these files is the kill the AVG process.

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#2 Richard Fu

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Posted 07 July 2008 - 01:47 PM

Ask the people that make AVG.

#3 hamluis



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Posted 07 July 2008 - 04:14 PM

I don't believe that the index.dat files are normally deleteable, http://en.wikipedia.org/wiki/Index.dat



This has nothing to do with AVG or any other installed program.


Edited by hamluis, 07 July 2008 - 04:15 PM.

#4 The W12ard

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Posted 11 July 2008 - 02:54 PM

I don't believe that the index.dat files are normally deleteable,

This has nothing to do with AVG or any other installed program.

If a program/process is using a file or folder then it won't let you delete it while that file is currently in use. This is always the case with files that are locked by other programs, not just AVG. For example if you try to delete a system file while it's currently being used by Windows then it will inform you that the file is currently in use and cannot be deleted.

I do hope they get this sorted out soon cos I found a virus in my temporary internet folder today. If Internet Explorer was able to delete my temporary internet files when the browser is closed like it used to do then that file would have been deleted upon exit. Instead it remained on my hard drive until my virus checker discovered it today. If this folder is supposed to by constantly monitored by AVG then how come it wasn't picked up until I ran a full scan today?

AVG is very good at telling you when you have virus when it all too late. I thought the whole point of having an anti virus was to stop the infection BEFORE it hits your operating system and not once it's already infected you. I'm starting to lose faith in AVG8 and I'm very temped to go back to version 7.5. It was alot less hassle and it didn't slow my PC down.

Edited by The W12ard, 11 July 2008 - 03:02 PM.

#5 garmanma


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Posted 11 July 2008 - 04:14 PM

Why don't you post you problem in the Am I Infected forum and see what suggestions are offered there?
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