Posted 07 July 2008 - 06:35 AM
Wonder if someone can help. I'm currently working on a friend's parent's pc and am having trouble getting any usb devices to be recognized. I keep getting the message that a device has malfunctioned and then "unknown device" connected. I've tried two different flash keys, a usb keyboardl, and a wireless mouse that has a usb dongle with no luck.
I've tried removing all unknown devices listed in device manager under usb menu and rebooting. still no luck.
I notice that there are many other people out there with similar problems - some resolutions seem to be disconnecting the pc altogether from the mains and leaving it for 30 minutes before trying again.. crazy, but it seems to have worked for some of them...not for this one though.
I've also tried disabling the power off for the usb ports when not in use, in an effort to eliminate the possibility of them not "waking up" properly if they've not been used for a while.
There was another solution posted that i read and tried which involved removing any "VID" entries in the registry that i didn't recognize, and then reboot - still no luck.
I'm wondering if a motherboard replacement would work. The current mobo is an Imperial GL VE 20021218, in an emachines pc.
Any advice is greatly appreciated.