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Multiple Hangups (freezing) Of Xp Pro


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#1 VirusHeatEvil

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Posted 06 July 2008 - 12:26 AM

Hello All

I am running XP Pro on a DELL Inspirion Desktop. I am having 'freezes' occur daily. The freeze will occur no matter what programs are running (it has happened in online poker, or just surfing the net) and I have not changed any programs or added any new ones for some time.

I have used the internet connection with my laptp so it's not that.

After a freeze occurs sometimes you can reboot the PC and it will occur again almost immediately upon logging on, sometimes it will take a few minutes of internet time.

Sometimes the PC will re-boot incredibly slowly or not at all.

I thought about trying that Windows recovery tool from here (with chkdsk) but I thought I would ask for advice first.

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#2 dc3

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Posted 06 July 2008 - 12:45 AM

One of the things that can cause this is overheating. Open your case and see if there is an accumulation of dust inside, especially around the heat sink and fan assembly on the CPU. If there is you will need to blow it out with a can of inert air, you can find this at stores like Staples or Radio Shack. Be sure that you clean inside the heat sink fins, accumulations of dust will decrease the ability of the heat sink to work. Check see that your fans are all working, if you have a dedicated graphic card with a heat sink and fan, make sure that it is clean as well. Another area to check is the vent in the front of the case where air is drawn inside the case. You may need to remove the front cover to access the perforated portion of the case that the air flows through.

Before you put your hands inside the case please read the following information.

Caution: There are electronics inside the case that are very susceptible to electrostatic discharges. To protect your computer, touch the metal of the case to discharge yourself of any charges your body may have stored before touching any of the components inside. As a safety precaution you should unplug the computer to avoid electrical shock.

Edited by dc3, 06 July 2008 - 01:00 AM.

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#3 VirusHeatEvil

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Posted 06 July 2008 - 02:15 AM

Thanks

I did half suspect that may be the case......... as the firt time it happened the PC had been on for some time. Will do what you suggested and let you know.

#4 VirusHeatEvil

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Posted 22 July 2008 - 05:03 AM

While I have not yet done what you suggested, I am not convinced this is the problem anymore.

The lock-ups are still occuring. More than one has ocured within 10 minutes of starting the PC. Once last week it locked up and I hard-booted it, it locked up on the reboot but I left it for like 15 minutes or so being stuck and then it just went on it's way and booted up fine.

They almost always (but not always) occur when downloading a larger than usual amount. For example, I am OK typing this, but as soon as I got to YouTube or into SecondLife I am pretty sure it will lock up again.

I do have a lot of 'conflicting' anti-spyware on here (Spybot, adaware, superantispyware, AVG Free, PC Doctor basic) but that has all been running fine in harmony for around three to four months before this problem began.

Any other ideas???

#5 dc3

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Posted 22 July 2008 - 05:17 AM

Look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow trinangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

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#6 usasma

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Posted 22 July 2008 - 05:53 AM

If you have more than one anti-virus running, this can cause the problems that you describe.
Generally multiple anti-spyware applications won't cause this issue.
Also, multiple firewalls running at the same time could (conceivably) cause this sort of error also.
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