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Severe Internet Hang Ups


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12 replies to this topic

#1 PixP

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Posted 05 July 2008 - 09:23 AM

I am experiencing problems with severe internet hang ups. My home page took over three minutes to load up, and I cannot figure out the problem. Here is the latest Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:51 AM, on 7/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061124
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} (Java Plug-in 1.4.2_16) -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe (file missing)

--
End of file - 7799 bytes

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#2 silver

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Posted 23 July 2008 - 11:31 PM

Hi PixP,

I'm sorry it's taken so long for you to get a response, if you still need help please do as follows:

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply
Once complete, please post both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.
Teacher at Malware Removal University | ASAP & UNITE Member

#3 silver

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Posted 26 July 2008 - 09:29 PM

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
Teacher at Malware Removal University | ASAP & UNITE Member

#4 PixP

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Posted 27 July 2008 - 09:36 PM

Hi, Silver. I just received your message, and I will try your advice tonight then post the results as soon as I can.

Thank you VERY much for your response.

#5 silver

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Posted 27 July 2008 - 11:24 PM

No problem, if you have any difficulties please let me know.
Also, please tell me how your computer is behaving currently.
Teacher at Malware Removal University | ASAP & UNITE Member

#6 silver

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Posted 02 August 2008 - 10:49 PM

How are you getting on?
Teacher at Malware Removal University | ASAP & UNITE Member

#7 PixP

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Posted 03 August 2008 - 02:33 PM

Hi, Silver. I'm sorry that I did not get back to you sooner. I have been quite busy. Here are the logs from the DSS scan:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Core™2 CPU T5600 @ 1.83GHz
CPU 1: Intel® Core™2 CPU T5600 @ 1.83GHz
Percentage of Memory in Use: 26%
Physical Memory (total/avail): 2046.12 MiB / 1494.89 MiB
Pagefile Memory (total/avail): 3938.86 MiB / 3529.07 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.34 MiB

C: is Fixed (NTFS) - 105.09 GiB total, 61.07 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - TOSHIBA MK1234GSX - 111.79 GiB - 4 partitions
\PARTITION0 - Unknown - 54.88 MiB
\PARTITION1 (bootable) - Installable File System - 105.09 GiB - C:
\PARTITION2 - Extended w/Extended Int 13 - 2047.35 MiB
\PARTITION3 - Unknown - 4.64 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: avast! antivirus 4.8.1229 [VPS 080803-0] v4.8.1229 (ALWIL Software)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Crystal\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=PIXIE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Crystal
LOGONSERVER=\\PIXIE
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\QuickTime\QTSystem";C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Pinnacle\Shared Files;C:\Program Files\Pinnacle\Shared Files\Filter
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f06
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Crystal\LOCALS~1\Temp
TMP=C:\DOCUME~1\Crystal\LOCALS~1\Temp
USERDOMAIN=PIXIE
USERNAME=Crystal
USERPROFILE=C:\Documents and Settings\Crystal
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

Crystal (admin)
Administrator (admin)
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative Installation Information\CREATIVE_MEDIASOURCE_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\CTCMSGO\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\E-CENTER_NET_CONTENT_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative\SBAudigy\Program\CTZapxx.EXE" ctsbmb.ini /U /N /S /W
--> C:\PROGRA~1\Yahoo!\Common\unyt.exe
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{32B4B536-4443-42F0-9676-98373BE9114F}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{32B4B536-4443-42F0-9676-98373BE9114F}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34EBD418-B8E6-4E86-89C4-33B72CF5663F}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34EBD418-B8E6-4E86-89C4-33B72CF5663F}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{52338F65-A1C3-4CDC-B733-50051682B297}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{52338F65-A1C3-4CDC-B733-50051682B297}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{569A9538-86EC-44C3-8EE4-C68B165F2A75}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{569A9538-86EC-44C3-8EE4-C68B165F2A75}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5EEE551B-7692-4D68-91BF-DAD745243AFB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{73919E2B-725C-4FAA-8473-45E063A3575F}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{73919E2B-725C-4FAA-8473-45E063A3575F}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{943884D4-B604-496F-B132-DFA9C63FAF6A}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C64409FA-42A7-49C6-837A-D2E5D813BD57}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C64409FA-42A7-49C6-837A-D2E5D813BD57}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DE4A4C48-2232-4CCB-AD61-490ACD29BA85}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DE4A4C48-2232-4CCB-AD61-490ACD29BA85}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EEEF992E-270C-4B4C-8389-4B3DEEE33190}\Setup.exe" -l0x9
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Reader 8.1.2 Security Update 1 (KB403742) -->
Adobe Shockwave Player --> C:\WINDOWS\system32\Adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Adobe SVG Viewer --> C:\WINDOWS\IsUninst.exe -f"C:\WINDOWS\System32\Adobe\SVG Viewer\Uninst.isu"
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
Andrea VoiceCenter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8D2AE3F6-79DF-423C-91CB-389F6FB5837B}\Setup.exe" -Remove
Apple Mobile Device Support --> MsiExec.exe /I{35B91753-5789-4517-9CF1-2CCE3A8CF4F1}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
avast! Antivirus --> C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
Avery DesignPro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2CC982C0-7EAE-11D4-ACC3-0050568AD318}\setup.exe" -uninst
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Broadcom Management Programs --> MsiExec.exe /I{26E1BFB0-E87E-4696-9F89-B467F01F81E5}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Conexant HDA D110 MDC V.92 Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3\HXFSETUP.EXE -U -Idel1028p.inf
Consumer Complete Care Services Agreement --> MsiExec.exe /X{E8C06CB3-5DB2-4689-B1DC-4A0220DEA96C}
Coupon Printer for Windows --> "C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Crawler Toolbar with Web Security Guard --> C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe uninst
Creative Audio Pack --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5EEE551B-7692-4D68-91BF-DAD745243AFB}\setup.exe" -l0x9 /remove
Creative MediaSource 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}\Setup.exe" -l0x9 /remove
Defraggler (remove only) --> "C:\Program Files\Defraggler\uninst.exe"
Dell Support 3.2.1 --> MsiExec.exe /X{CEE2252C-4035-4B27-8EC6-0B085DD3A413}
Digital Content Portal --> MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
DiscAPI (Studio 10) --> MsiExec.exe /X{A77F3C2D-50CC-4A29-A1FB-1E018BE4DCA2}
DivX --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
Documentation & Support Launcher --> MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
EducateU --> MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
Flickr Uploadr 3.0.5 --> "C:\Program Files\Flickr Uploadr\uninstall.exe"
Games, Music, & Photos Launcher --> MsiExec.exe /X{B6884A07-0305-47AE-9969-8F26FADC17DE}
GDPAddinSetup --> MsiExec.exe /I{7F486528-5581-452C-8D92-4C45DE8ABDA8}
GemMaster Mystic --> "C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Google Updater --> "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
Gregg College Keyboarding & Document Processing Home 10 --> C:\Program Files\InstallShield Installation Information\{6334046F-1BA7-4514-8544-B9FC444AE96F}\setup.exe -runfromtemp -l0x0009GDPHOME -removeonly
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel® PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
Internet Service Offers Launcher --> MsiExec.exe /X{E42BD75A-FC23-4E3F-9F91-2658334C644F}
iTunes --> MsiExec.exe /I{EF6C4600-306D-4F6A-A119-C2A877D25B4A}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Logitech QuickCam Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CED6D2AF-BB0C-49A2-BDC4-A66A10AC4755}\setup.exe" -l0x9
Logitech® Camera Driver --> "C:\Program Files\Common Files\Logitech\QCDRV\BIN\SETUP.EXE" UNINSTALL REMOVEPROMPT
mCore --> MsiExec.exe /I{E81667C6-2856-46D6-ABEA-6A2F42166779}
mDriver --> MsiExec.exe /I{A0F925BF-5C55-44C2-A4E7-5A4C59791C29}
mDrWiFi --> MsiExec.exe /I{90CC4231-94AC-45CD-991A-0253BFAC0650}
MediaDirect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\Setup.exe" -l0x9 -cluninstall
mHlpDell --> MsiExec.exe /I{49D687E5-6784-431B-A0A2-2F23B8CC5A1B}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Digital Image Suite 2006 --> "C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=SUITE VERSION=11
Microsoft Office Outlook 2003 with Business Contact Manager Update --> MsiExec.exe /I{BA68600E-96D9-4E92-80F2-26B9681B5A63}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
mIWA --> MsiExec.exe /I{3E9D596A-61D4-4239-BD19-2DB984D2A16F}
mLogView --> MsiExec.exe /I{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MovieShop --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F695596-85E6-4224-BC70-538F9036797A}\setup.exe" -l0x9 /removeme
Mozilla Firefox (3.0.1) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mPfWiz --> MsiExec.exe /I{90B0D222-8C21-4B35-9262-53B042F18AF9}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
mSSO --> MsiExec.exe /I{06BE8AFD-A8E2-4B63-BAE7-287016D16ACB}
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mWMI --> MsiExec.exe /I{63DB9CCD-2B56-4217-9A3D-507AC78320CA}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
mZConfig --> MsiExec.exe /I{94658027-9F16-4509-BBD7-A59FE57C3023}
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Otto --> "C:\Program Files\EnglishOtto\uninstallotto.exe"
OutlookAddinSetup --> MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
Picasa 2 --> "C:\Program Files\Picasa2\Uninstall.exe"
Pinnacle Instant DVD Recorder --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EF781A5C-58F5-4BFD-87F9-E4F14D382F25}\setup.exe" -l0x9 UNINSTALL
Pinnacle MediaServer --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{460CE8B9-6EC2-458A-90D4-691631ECE9D9}\setup.exe" -l0x9 UNINSTALL
proDAD Heroglyph 2.5 --> "C:\Program Files\proDAD\Heroglyph-2.5\uninstall.exe" uninstall spcp PATHVERSION 2.5 MAINNAME Heroglyph
Qualxserve Service Agreement --> MsiExec.exe /X{0F756CD9-4A1E-409B-B101-601DDC4C03AA}
QuickSet --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 APPDRVNT4
QuickTime --> MsiExec.exe /I{08CA9554-B5FE-4313-938F-D4A417B81175}
RAPID (Studio 10) --> MsiExec.exe /X{EEECE229-49F6-4851-A73A-99B058221F8C}
Recuva (remove only) --> "C:\Program Files\Recuva\uninst.exe"
Rhapsody Player Engine --> MsiExec.exe /I{30C2FCD0-FF7B-4FFA-8DDE-43A22E01A1E7}
Roxio DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Roxio Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Roxio RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Roxio RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Roxio RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
SearchAssist --> C:\DELL\SearchAssist\UninstSA.bat
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
SigmaTel Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Skype Setup --> MsiExec.exe /X{8CD1F21C-D3A2-4B07-8493-31752E93A3E4}
SmartSound Quicktracks Plugin --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}
Sonic Activation Module --> MsiExec.exe /I{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}
Sonic Advanced Decoder --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{46C73DE4-E96D-4F7C-8371-F28052183B12}\setup.exe" -l0x9
Sonic Encoders --> MsiExec.exe /I{9941F0AA-B903-4AF4-A055-83A9815CC011}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sound Blaster ADVANCED MB Drivers --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{943884D4-B604-496F-B132-DFA9C63FAF6A}\setup.exe" -l0x9 /remove
Sound Blaster Audigy ADVANCED MB --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{53C6D09E-EAB6-49E5-BA4C-BA7FF13830FB}\Setup.exe" -l0x9 /remove
Sound Blaster Audigy ADVANCED MB Product Registration --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EEEF992E-270C-4B4C-8389-4B3DEEE33190}\Setup.exe" -l0x9 /remove
Spyware Terminator --> "C:\Program Files\Spyware Terminator\unins000.exe"
Studio 10 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3CB05291-F546-458E-A796-B5BCF5A3CDC4}\Setup2.exe" -l0x9 UNINSTALL
Studio 10 Bonus DVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6A012D9C-2E2E-405A-B87C-E909F5297C3F}\Setup.exe" -l0x9 UNINSTALL
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Typing Quick & Easy --> C:\PROGRA~1\TYPING~1\UNWISE.EXE C:\PROGRA~1\TYPING~1\INSTALL.LOG
Update Rollup 2 for Windows XP Media Center Edition 2005 --> C:\WINDOWS\$NtUninstallKB900325$\spuninst\spuninst.exe
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
WIDCOMM Bluetooth Software --> MsiExec.exe /X{3F4EC965-28EF-45C3-B063-04B25D4E9679}
Windows Communication Foundation --> MsiExec.exe /X{491DD792-AD81-429C-9EB4-86DD3D22E333}
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Presentation Foundation --> MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows Workflow Foundation --> MsiExec.exe /I{7D1B85BD-AA07-48B8-808D-67A4067FC6BD}
Windows XP Media Center Edition 2005 KB908246 --> "C:\WINDOWS\$NtUninstallKB908246$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB925766 --> "C:\WINDOWS\$NtUninstallKB925766$\spuninst\spuninst.exe"
XML Paper Specification Shared Components Pack 1.0 -->
Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type40107 / Error
Event Submitted/Written: 08/03/2008 00:29:26 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Event Record #/Type40066 / Error
Event Submitted/Written: 07/30/2008 05:16:35 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application GDP.exe, version 10.0.0.75, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type39669 / Error
Event Submitted/Written: 07/21/2008 06:23:35 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application liveupdate_ex.exe, version 10.0.0.75, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type39668 / Error
Event Submitted/Written: 07/21/2008 06:06:48 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application liveupdate_ex.exe, version 10.0.0.75, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type39667 / Error
Event Submitted/Written: 07/21/2008 06:02:42 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application liveupdate_ex.exe, version 10.0.0.75, hang module hungapp, version 0.0.0.0, hang address 0x00000000.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type60608 / Error
Event Submitted/Written: 08/03/2008 11:54:29 AM
Event ID/Source: 7003 / Service Control Manager
Event Description:
The Pinnacle Systems Media Service service depends on the following nonexistent service: MSSQL$PINNACLESYS

Event Record #/Type60607 / Error
Event Submitted/Written: 08/03/2008 11:54:29 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Intel® PROSet/Wireless SSO Service service failed to start due to the following error:
%%2

Event Record #/Type60555 / Error
Event Submitted/Written: 08/02/2008 06:12:52 PM
Event ID/Source: 7003 / Service Control Manager
Event Description:
The Pinnacle Systems Media Service service depends on the following nonexistent service: MSSQL$PINNACLESYS

Event Record #/Type60554 / Error
Event Submitted/Written: 08/02/2008 06:12:52 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Intel® PROSet/Wireless SSO Service service failed to start due to the following error:
%%2

Event Record #/Type60517 / Error
Event Submitted/Written: 08/02/2008 11:51:22 AM
Event ID/Source: 7003 / Service Control Manager
Event Description:
The Pinnacle Systems Media Service service depends on the following nonexistent service: MSSQL$PINNACLESYS



-- End of Deckard's System Scanner: finished at 2008-08-03 12:30:23 ------------




Deckard's System Scanner v20071014.68
Run by Crystal on 2008-08-03 12:27:12
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 4 Restore Point(s) --
4: 2008-08-03 19:27:24 UTC - RP353 - Deckard's System Scanner Restore Point
3: 2008-08-02 20:31:48 UTC - RP352 - System Checkpoint
2: 2008-07-30 08:11:35 UTC - RP351 - System Checkpoint
1: 2008-07-28 15:06:04 UTC - RP350 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Crystal.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:29:06 PM, on 8/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Crystal\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Crystal.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061124
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} (Java Plug-in 1.4.2_16) -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe (file missing)

--
End of file - 9486 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20071226-115641-340 O4 - Startup: DING!.lnk = C:\Documents and Settings\Crystal\My Documents\SW Airlines\Ding\Ding.exe
backup-20071226-115641-373 O4 - .DEFAULT Startup: DING!.lnk = C:\Documents and Settings\Crystal\My Documents\SW Airlines\Ding\Ding.exe (User 'Default user')
backup-20071226-115641-771 O4 - S-1-5-18 Startup: DING!.lnk = C:\Documents and Settings\Crystal\My Documents\SW Airlines\Ding\Ding.exe (User 'SYSTEM')
backup-20071226-120300-649 O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
backup-20071226-120300-772 O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
backup-20080106-100603-716 O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
backup-20080106-100603-945 O4 - HKCU\..\Run: [SpyClean] C:\Program Files\Netcom3 Cleaner\SpyClean.exe
backup-20080216-091410-784 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
backup-20080309-115816-256 O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
backup-20080309-115816-447 O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080309-115816-479 O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
backup-20080309-115816-509 O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
backup-20080309-115816-656 O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
backup-20080309-115816-735 O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
backup-20080309-115816-842 O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080309-121847-145 O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080309-121847-237 O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080309-121847-842 O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
backup-20080309-122743-695 O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080309-122743-778 O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080703-145300-144 O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
backup-20080703-145555-390 O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
backup-20080703-145555-610 O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
backup-20080703-145556-119 O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
backup-20080703-145556-488 O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
backup-20080703-145556-630 O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
backup-20080703-145556-764 O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
backup-20080703-145556-897 O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 APPDRV - c:\windows\system32\drivers\appdrv.sys <Not Verified; Dell Inc; Application Driver>
R1 PCLEPCI - c:\windows\system32\drivers\pclepci.sys <Not Verified; Pinnacle Systems GmbH; PCLEPCI>
R1 sp_rsdrv2 (Spyware Terminator Driver 2) - c:\windows\system32\drivers\sp_rsdrv2.sys
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.6.0.0) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.6.0.0>
R2 BTSERIAL (Bluetooth Serial Driver) - c:\windows\system32\drivers\btserial.sys <Not Verified; Broadcom Corporation.; Bluetooth Software 5.0.1.2609>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
R3 ASAPIW2K - c:\windows\system32\drivers\asapiw2k.sys <Not Verified; VOB Computersysteme GmbH; asapi>
R3 LVPrcMon (Logitech LVPrcMon Driver) - c:\windows\system32\drivers\lvprcmon.sys
R3 MarvinBus (Pinnacle Marvin Bus) - c:\windows\system32\drivers\marvinbus.sys <Not Verified; Pinnacle Systems GmbH; Pinnacle Marvin Discrete>

S3 AWINDIS5 (AWINDIS5 Protocol Driver) - c:\windows\system32\awindis5.sys <Not Verified; AMBIT Microsystems Corporation.; AMBIT WinDis32 Protocol Driver for Windows>
S3 BVRPMPR5 (BVRPMPR5 NDIS Protocol Driver) - c:\windows\system32\drivers\bvrpmpr5.sys <Not Verified; BVRP Software; BVRPNDIS Rawether for Windows>
S3 DSproct - c:\program files\dell support\gtaction\triggers\dsproct.sys <Not Verified; GTek Technologies Ltd.; processt>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 Creative Labs Licensing Service - "c:\program files\common files\creative labs shared\service\creativelicensing.exe" <Not Verified; Creative Labs; Creative Labs Licensing Service>
R2 RegSrvc (Intel® PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; Intel® PROSet/Wireless Registry Service>
R2 sp_rssrv (Spyware Terminator Realtime Shield Service) - "c:\program files\spyware terminator\sp_rsser.exe" <Not Verified; Crawler.com; Crawler Spyware Terminator>

S2 PinnacleSys.MediaServer (Pinnacle Systems Media Service) - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe <Not Verified; Pinnacle Systems; Media Server>
S2 WLANKEEPER (Intel® PROSet/Wireless SSO Service) - c:\program files\intel\wireless\bin\wlkeeper.exe (file missing)
S4 CLTNetCnService (Symantec Lic NetConnect service) - "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon (file missing)


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom 440x 10/100 Integrated Controller
Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01D71028&REV_02\4&2FE911E8&0&00F0
Manufacturer: Broadcom
Name: Broadcom 440x 10/100 Integrated Controller
PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01D71028&REV_02\4&2FE911E8&0&00F0
Service: bcm4sbxp

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\D531561314FC000
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\D531561314FC000
Service: NIC1394


-- Scheduled Tasks -------------------------------------------------------------

2008-07-24 10:03:42 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-07-03 and 2008-08-03 -----------------------------

2008-08-02 22:40:37 0 dr-h----- C:\Documents and Settings\Crystal\Recent
2008-07-21 15:13:24 0 d-------- C:\Program Files\iTunes
2008-07-21 15:12:15 0 d-------- C:\Program Files\Bonjour
2008-07-21 15:10:38 0 d-------- C:\Program Files\QuickTime
2008-07-21 15:08:49 0 d-------- C:\Program Files\Apple Software Update
2008-07-21 15:07:36 0 d-------- C:\Program Files\Common Files\Apple
2008-07-21 15:07:35 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-07-09 22:52:49 0 d-------- C:\Program Files\Coupons
2008-07-06 11:37:48 0 d-------- C:\Program Files\Crawler
2008-07-06 11:37:31 141312 --a------ C:\WINDOWS\system32\drivers\sp_rsdrv2.sys
2008-07-06 11:37:30 0 d-------- C:\Documents and Settings\Crystal\Application Data\Spyware Terminator
2008-07-06 11:37:30 0 d-------- C:\Documents and Settings\All Users\Application Data\Spyware Terminator
2008-07-06 11:37:26 0 d-------- C:\Program Files\Spyware Terminator
2008-07-06 10:27:31 0 d-------- C:\Program Files\SUPERAntiSpyware


-- Find3M Report ---------------------------------------------------------------

2008-07-21 15:13:38 0 d-------- C:\Program Files\iPod
2008-07-21 15:07:36 0 d-------- C:\Program Files\Common Files
2008-07-12 13:49:05 0 d-------- C:\Documents and Settings\Crystal\Application Data\U3
2008-07-11 11:34:00 0 d-------- C:\Documents and Settings\Crystal\Application Data\Adobe
2008-07-09 00:07:40 0 d-------- C:\Program Files\DesignPro
2008-07-07 07:26:28 0 d-------- C:\Program Files\BAE
2008-07-06 10:27:30 0 d-------- C:\Documents and Settings\Crystal\Application Data\SUPERAntiSpyware.com
2008-07-06 10:26:48 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-05 00:11:22 0 d-------- C:\Program Files\Google
2008-07-05 00:10:34 0 d-------- C:\Program Files\Windows Live Toolbar
2008-07-04 15:41:52 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-07-04 00:23:15 0 d-------- C:\Documents and Settings\Crystal\Application Data\Mozilla
2008-07-02 23:39:40 0 d-------- C:\Program Files\Follett
2008-07-02 23:38:48 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-02 23:37:50 0 d-------- C:\Documents and Settings\Crystal\Application Data\InstallShield
2008-07-01 07:10:09 0 d-------- C:\Program Files\Lavasoft
2008-06-25 16:27:37 0 d-------- C:\Program Files\Flickr Uploadr
2008-06-23 09:42:15 0 d-------- C:\Program Files\Webteh
2008-06-11 22:28:26 0 d-------- C:\Program Files\Yahoo!
2008-06-11 22:28:26 0 d-------- C:\Program Files\Recuva
2008-06-11 22:24:03 0 d-------- C:\Program Files\Defraggler
2008-05-23 16:36:31 65542 --a------ C:\WINDOWS\system32\nvModes.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [10/18/2006 05:58 PM]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [07/19/2008 07:38 AM]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [03/22/2006 01:03 AM]
"SigmatelSysTrayApp"="C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [05/10/2007 10:22 AM]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\Quickset.exe" [08/03/2006 05:51 PM]
"SpywareTerminator"="C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" [07/06/2008 11:37 AM]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [07/10/2008 09:47 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [07/10/2008 10:51 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 04:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe [5/24/2006 5:28:28 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [05/13/2008 10:13 AM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 01:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"CLTNetCnService"=2 (0x2)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{26ca6876-f08e-11dc-9bcc-f9d4162ccc35}]
AutoRun\command- E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
AutoRun\command- E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9ac13667-37e5-11dd-9c40-0015c5597ea4}]
AutoRun\command- ntdelect.com
explore\Command- E:\nldelect.com
open\Command- E:\nldelect.com




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8776 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-08-03 12:30:23 ------------

#8 silver

silver

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  • Local time:07:27 PM

Posted 03 August 2008 - 08:49 PM

Hi PixP,

Please open Start->Control Panel->Add/Remove Programs, and remove the following:

JavaT 6 Update 3
JavaT 6 Update 5

These are out of date and now a security risk, you can get the latest update (Java Runtime Environment (JRE) 6 Update 7) from here

You have a program called Spyware Terminator installed on your computer. This program was until recently classified as a Rogue antispyware program. Typically, rogue programs do not provide any security benefits, and use false positives to goad users into purchasing a full version of the program. Due to it's tainted history, and the availability of more reputable programs for free, I strongly suggest you remove it - Spyware Terminator can be uninstalled via Add/Remove Programs

You have a program called Coupon Printer for Windows installed. I recommend you remove this software as it has been identified as using deceptive tactics and as a privacy threat - more information is available here.

Crawler Toolbar has been classified as adware, so I recommend you remove it. It too can be removed via Add/Remove Programs

------------------------------------------------------------------------

Open Notepad: press Start->Run, type notepad into the box and press OK
Select Format from the top menu and make sure Word Wrap is NOT checked.
Then, copy/paste the contents of the following code box into Notepad:
@echo off
sc config dnscache start= disabled
sc stop dnscache
sc query dnscache >> "%userprofile%\desktop\results.txt"
reg query "HKLM\system\currentcontrolset\services\dnscache" /v start >> "%userprofile%\desktop\results.txt"
del runme.bat
Select File and Save as
Save it to your Desktop as "runme.bat" (you MUST type the quotes)
Locate runme.bat on your Desktop and double-click it.
A black box should open and close after a short time, this is normal.
Another text file should appear on your Desktop called results.txt, do not open it until the black box has closed.
Post the contents of this file in your next response.

------------------------------------------------------------------------
  • Download Malwarebytes' Anti-Malware to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both of these options:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure everything is checked, and click Remove Selected.
  • When finished, a log will open in Notepad. Please save it to your Desktop, and post the contents in your reply.
  • The log can also be found here if you need it:
    • Start->All Programs->Malwarebytes' Anti-Malware->Logs
------------------------------------------------------------------------

Once complete, please post the results.txt output, the Malwarebytes Antimalware report and a new HijackThis log.
Also, please confirm which programs you removed and describe how your computer is running now.
Teacher at Malware Removal University | ASAP & UNITE Member

#9 PixP

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Posted 05 August 2008 - 10:41 PM

Hi, Silver.

I removed the following:
JavaT 6 Update 3
JavaT 6 Update 5
Spyware Terminator
Coupon printer for Windows
Crawler Toolbar



runme.bat results:
SERVICE_NAME: dnscache
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\dnscache
start REG_DWORD 0x4



mbam results:
Malwarebytes' Anti-Malware 1.24
Database version: 1028
Windows 5.1.2600 Service Pack 2

8:37:01 PM 8/5/2008
mbam-log-8-5-2008 (20-37-01).txt

Scan type: Quick Scan
Objects scanned: 45393
Time elapsed: 5 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


hijackthis results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:38:58 PM, on 8/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061124
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe (file missing)

--
End of file - 8315 bytes

#10 silver

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Posted 05 August 2008 - 11:51 PM

Hi PixP,

Open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=61008
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=61008
O16 - DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

Open the ESET Online Scanner in Internet Explorer
  • Tick the box next to YES, I accept the Terms of Use. and click Start
  • Allow the ActiveX control to be installed by Internet Explorer
  • Once the ActiveX has finished loading click Start to initialize and update the scanner
  • When the Computer scan screen appears, leave Remove found threats UN-checked, but check the box next to Scan unwanted applications. Then click Scan to begin the scan.
  • Once complete and the summary page appears, press Start->Run, copy/paste the following command into the box and press OK:

    notepad "C:\Program Files\EsetOnlineScanner\log.txt"

  • The log file should now appear in Notepad, copy and paste the contents in your next response.
Once complete, please post the Eset report and a new HijackThis log.
Also, let me know how your computer is running now.
Teacher at Malware Removal University | ASAP & UNITE Member

#11 PixP

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Posted 10 August 2008 - 05:59 PM

Hi, Silver. Here are the logs you asked for:

ESET Scanner Log

# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3344 (20080810)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=9097635bf0a13c4a8aa9ea75b11a8892
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-08-10 10:41:20
# local_time=2008-08-10 03:41:20 (-0800, Pacific Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=264784
# found=0
# scan_time=2927


HijackThis Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:57:40 PM, on 8/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061124
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe (file missing)

--
End of file - 7790 bytes

#12 silver

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Posted 10 August 2008 - 06:58 PM

That looks pretty good, how is your machine running now?
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#13 silver

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Posted 15 August 2008 - 08:16 PM

Due to lack of response, this thread will now be closed.

If you are the topic starter and would like this topic reopened, please PM a staff member with a link to this thread and we will reopen it for you. Anyone else who needs assistance should begin a new topic.
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