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Internet Stops Working..until Computer Is Restarted


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9 replies to this topic

#1 Heathr6913

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Posted 04 July 2008 - 11:14 PM

I got my computer cleared of all malware on the malware removal board so I now know that isn't the problem. What is happening is that my internet will stop working. It will give me the error page as if I'm not connected to the internet. Once I restart my computer it works fine again for a while. I have windows XP and I have Verizon FIOS internet. I have a wireless router as my modem but it is directly connected to my computer so I know it's not a signal issue. This is usually how it happens. It will be working fine. I will walk away from it for 10 minutes or so and then when I come back it won't work until I restart the computer. It's almost as if it quits working when its idle for a while. usually the yahoo messenger will still work even though the internet pages won't come up. Eventually the yahoo will disconnect as well but it just takes longer. The only other thing I can add is I've been told on more than one occasion that my internet is extremely slow for it being fiber optics. My computer is a fast computer so I know it's not a slow computer issue. According to the speed test my download speed is 5175 kbps and upload is 1794 kbps. I'm not sure if this could be related or not but thought I'd throw it out there just in case. Anyone have any suggestions? Thanks much.

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#2 mme

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Posted 04 July 2008 - 11:37 PM

what version of IE are you using
if its IE7......you can repair it
Go to add/remove in your control panel
click on Windows Internet Explorer 7
click/press remove
in the box your given options
choose repair
once its complete restart your computer
worth a try

Edited by mme, 04 July 2008 - 11:38 PM.


#3 Heathr6913

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Posted 04 July 2008 - 11:49 PM

oh sorry. I don't use IE I use firefox. but when I say the internet stops working..neither one of them will work because I've tried both.

Edited by Heathr6913, 05 July 2008 - 12:00 AM.


#4 raw

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Posted 05 July 2008 - 12:05 AM

Here's two tips for you.
Open Network Connections in Control Panel, double click the Lan connection,
go to the second tab says Support, click on Repair, this will restart your network card,
and relocate an IP address for your computer.

Go to device manager. Find your network card and click on properties.
Go to Power Management. Uncheck "Allow computer to turn off this device to save power"

Hope that helps

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#5 mme

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Posted 05 July 2008 - 12:24 AM

have you try running winsock
download it from here

http://www.snapfiles.com/get/winsockxpfix.html

#6 Heathr6913

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Posted 05 July 2008 - 02:09 AM

i did winsock last week. it didnt work. i actually think the 2nd step raw gave me would work. sounds like what my problem is but i couldnt find my network card in device manager.

Edited by Heathr6913, 05 July 2008 - 02:09 AM.


#7 raw

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Posted 05 July 2008 - 03:18 AM

In device manager look for - Network Adapters
Click the + sign and it should drop down your NIC.

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#8 Heathr6913

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Posted 05 July 2008 - 08:59 PM

got it. thanks a lot. now i will wait and see if it works.

#9 Heathr6913

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Posted 05 July 2008 - 10:33 PM

ahhh.. no such luck. still doing it. :thumbsup:

#10 hamluis

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Posted 06 July 2008 - 08:53 AM

Often, malware may be removed...but the damage it has done to the system files remains.

You could always try a repair install to cure such possible damage.

Louis




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