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Help! Windows Xp Setup Crashes!


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6 replies to this topic

#1 leilawolf

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Posted 04 July 2008 - 02:55 PM

hi guys basically i am having to reinstall windows on my laptop after a nasty virus and the installation starts fine until it gets to a point of installing devices with 34 minutes left, at which point the loading bar stops and doesnt progress any further. i have tried leaving it and seeing what happens but even after 2 hours it doesnt move.
can any one help me at all? ive tried looking on google for answers but none have helped! ive tried pressing shift and f10 and typing in setupapi.log in the command prompt to show a logfile and then deleting the faulty files but that didnt work!

this is so frustrating!!
thanks in advance everyone

Leila

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#2 nigglesnush85

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Posted 04 July 2008 - 02:57 PM

Hello leilawolf and welcome,

Did you reformat the drive prior to the install?
Regards,

Alan.

#3 leilawolf

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Posted 04 July 2008 - 03:00 PM

hi, erm no i didnt!

#4 nigglesnush85

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Posted 04 July 2008 - 03:20 PM

In that case it is most likely that windows is encountering a problem overwriting the drivers. Have you backed up all your important files? You may have to wipe the disk and start again.
Regards,

Alan.

#5 leilawolf

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Posted 04 July 2008 - 03:21 PM

hi yeah i have backed everything up on an external harddrive. how would i go about wiping the disc?

#6 nigglesnush85

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Posted 04 July 2008 - 04:13 PM

you should follow the instructions at http://www.michaelstevenstech.com/cleanxpinstall.html for a clean install.
Regards,

Alan.

#7 hamluis

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Posted 05 July 2008 - 11:08 AM

Worth reading:

http://techtracer.com/2007/03/12/xp-instal...-minute-hiccup/ AND http://support.microsoft.com/kb/828267

Louis




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