Posted 03 July 2008 - 11:25 PM
I'm a new member, and this is my first post.
Wonder if anyone would have some quick advice about the next steps I should take. I got hit with I think joke-bluescreen.c a couple days ago and I have probably spent 12 hours trying to figure this out and educate myself. I ran Ad Aware and that seemed to get rid of some of the problems like the message in the middle of the screen telling me I was infected (how cute). But IE is definitely hijacked and now won't run (it seems to find the home page and then I get the box saying IE has encountered a problem and needs to close, etc.
I've tried downloading some programs on another computer and then installing them on the infected one but with mixed results. SuperAntiSpyware loaded but if I run a full scan I get the Blue screen of death (I think that is what it's called). If I run a custom scan it seems to work but doesn't seem to help.
I tried downloading both Mozilla and HJT but nether will install. When I click on the HJTInstall.exe file (794kb) it asks me if I want to run it, I click yes, the cursor turns to the hourglass for a blink and then dissapears. Quite frustrating. And from reading different forums it seems that getting a HJT log is a standard step (which I can't do) and there seems to be lots of other software options and not sure which to try next.
Any advice about how to approach this from here on out would be great. It's runnig windows XP.