Posted 03 July 2008 - 01:15 AM
Hi - I am desperate for some help...my computer seems to be infected somehow and I don't know how to figure out what is wrong. I use AVG and have also tried spybot. Each time a run them, they find multiple problems, but then say they are fixed. i reboot and try to go to the internet and again have problems.
This is what i think is happening - bear with me, because I really know very little about computers -- When I go to the internet, my home page is defaulted to comcast.net. However, sometimes (not always) I am sent to a different page that says something like "blank" in the address line. If it doesn't redirect right away, then when I go to a new tab or new website, after a few minutes, it automatically takes me from that page and displaysl a page that says "insecure internet activity...threat of virus attack" it also will sometimes bring up a box that has a heading that says "Windows Internet Explorer" at the top and then below it says I have been infected with "w32.myzor.fk@yf". I don't know if this is a legit message or not, but it wants me to download a fix for it. I haven't done that because I don't know if it is a virus or something bad.
I have tried to use google to find a program called ad-aware se personal. When I find a site that has this as a download, it will not let me download it but instead tells me that internet explorer has to close. I barley made it to this forum and had to get back in several times because it keeps kicking me out. If you have any ideas, please help. I am really desperate after running scans for the last four hours to no avail! Sorry this is so run-on, and that my description is lousy, but it's the best I can do..If you can help, please walk me through each step because I don't really understand how computers work very well! Thanks so much for any help!!!!!!