What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? Have you performed any anti-spyware scans? Have you tried running your AVG scans in "Safe Mode
"? If not, please do so. If that does not help, then do this:
Download and scan with Dr.Web CureIt
. Follow the instructions here for performing a scan in "safe mode".
-- Post the log in your next reply and let me know how your computer is running.
If you're using Windows 2000/XP, please print out and follow the instructions for using SDFix
in BC's self-help tutorial
"How to use SDFix
". This program is for Windows 2000/XP ONLY.-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt
. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before
connecting to the Internet.