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Warning! Spyware Detected On Your Computer

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3 replies to this topic

#1 barryE


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Posted 02 July 2008 - 05:39 PM

Hello Helpers and General Onlookers,

My boss, Barry opened an email without looking at it's contents and feels that is what gave him this problem. He has the following message embedded on his desktop display:

Spyware Detected On Your Computer!


Install an antivirus or spyware remover to
clean your computer


This message is contained in a box, the top half is yellow, the bottom half is blue

Along with this though it may be or may not be related- he is getting the blue screen of death with various messages that end it restart your computer and call your network administrator if it keeps happening. It flits out of it so fast that every time he calls me to witness the issue the computer is already restarting itself.
Things I've tried. Installing adaware and running it. Did not phase it.
Running AVG
Add/Remove Programs (not there)
Pulling my hair out! (I'm bald but it solved nothing)
Kicking the tower and cursing God. (I'm probably going to hell before this thing gets fixed)
I would much appreciate any help including going through the process of using Combofix and posting the results for someone truly brainy and altruistic to help me fix this.

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#2 Budapest


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Posted 02 July 2008 - 06:32 PM

Try running a full system scan with Malwarebytes' Anti-Malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 a_boy1275


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Posted 02 July 2008 - 08:10 PM

What he has is the Antivirus XP 2008 malware/trojan. My wife had the similar symptoms on Sunday. What we did was run avast antivirus from Safe Mode to remove the Trojans, follow the removal instructions posted from bleeping computer at http://ww.bleepingcomputer.com/malware-rem...tivirus-xp-2008. After that, on restart you will still see the infection message as this is the wallpaper that antivirusXP 2008 put on the desktop. The "bluescreen" messages is a screensaver that the program installed also. Both to convince you that you have been infected when it's just the opposite. Ran the instructions at http://billjr.spaces.live.com/blog/cns!...7!362.entry to restore the desktop and screensaver tabs to your Display properties program in Control Panel, which allows you to correct the bad wallpaper and screensaver.

Hope this helps.

#4 quietman7


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Posted 02 July 2008 - 09:11 PM

Please follow the instructions by Budapest to download and scan with MBAM.
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

If you're using Windows 2000/XP, please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix". This program is for Windows 2000/XP ONLY.
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
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