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Windows Live Onecare Quarantine Failed


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#1 Doug59

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Posted 02 July 2008 - 08:55 AM

Can someone help me with removing VirTool:WinNT/Mader.E ?

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#2 quietman7

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Posted 02 July 2008 - 10:19 AM

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "Safe Mode"?

Did Onecare provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system?
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#3 Doug59

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Posted 02 July 2008 - 12:43 PM

I'm using XP Home Edition. I use Windows Live OneCare for virus protection. There was no path just the description I entered.

#4 quietman7

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Posted 02 July 2008 - 12:51 PM

Perform an Online Virus Scan like BitDefender.
(These require Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component. If given the option, choose "Quarantine" instead of delete.)

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode".
Post the log in your next reply and let me know how your computer is running.
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#5 Doug59

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Posted 02 July 2008 - 07:12 PM

Thank you for helping me. I've done as you advised. Her is the cvs file results.

rundll.exe;c:\progra~1\crosof~1.net;Adware.MediaTicket.81;Moved.;
clbdriver.sys;c:\windows\system32\drivers;Trojan.NtRootKit.1297;Deleted.;
{D4A19ED9-E6DC-6B50-E991-993A37A26DB2}-netrax061083.exe;C:\Documents and Settings\All Users\Application Data\Microsoft\OneCare Protection\LocalCopy;Trojan.DownLoader.56730;Deleted.;
Yazzle1552OinAdmin.exe\data001;C:\Program Files\Common Files\Yazzle1552OinAdmin.exe;Adware.ClickSpring.13;;
Yazzle1552OinAdmin.exe\data002;C:\Program Files\Common Files\Yazzle1552OinAdmin.exe;Adware.MediaTicket.81;;
Yazzle1552OinAdmin.exe;C:\Program Files\Common Files;Archive contains infected objects;Moved.;
FF.dll;C:\Program Files\Outerinfo\FF\components;Adware.ClickSpring - read error;;
uninstall.exe\data001;C:\Program Files\SpyMaxx\uninstall.exe;Probably BACKDOOR.Trojan;;
uninstall.exe;C:\Program Files\SpyMaxx;Archive contains infected objects;Moved.;
rundll.exe;C:\Program Files\CROSOF~1.NET;Adware.MediaTicket.81;Invalid path to file ;
Dc1.exe\data001;C:\RECYCLER\S-1-5-21-3561456223-2851214651-412216886-1011\Dc1.exe;Probably BACKDOOR.Trojan;;
Dc1.exe;C:\RECYCLER\S-1-5-21-3561456223-2851214651-412216886-1011;Archive contains infected objects;Moved.;
A0128067.dll;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP720;Trojan.Click.18770;Deleted.;
A0134074.sys;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Trojan.NtRootKit.1297;Deleted.;
A0134075.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Trojan.DownLoader.56730;Deleted.;
A0134076.exe\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737\A0134076.exe;Adware.ClickSpring.13;;
A0134076.exe\data002;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737\A0134076.exe;Adware.MediaTicket.81;;
A0134076.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Archive contains infected objects;Moved.;
A0134077.dll;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Adware.ClickSpring - read error;;
A0134078.exe\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737\A0134078.exe;Probably BACKDOOR.Trojan;;
A0134078.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Archive contains infected objects;Moved.;
A0134079.exe\data001;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737\A0134079.exe;Probably BACKDOOR.Trojan;;
A0134079.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP737;Archive contains infected objects;Moved.;
MoreResultsSetup.exe\data002;C:\WINDOWS\SYSTEM32\MoreResultsSetup.exe;Trojan.DownLoader.2303;;
MoreResultsSetup.exe;C:\WINDOWS\SYSTEM32;Archive contains infected objects;Moved.;
Xcite2.exe;C:\WINDOWS\SYSTEM32;Trojan.MulDrop.2545;Incurable.Moved.;

#6 quietman7

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Posted 02 July 2008 - 08:50 PM

One or more of the identified infections (Clbdriver.sys) was related to a rootkit component. Rootkits are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read "When should I re-format? How should I reinstall?" and "Help: I Got Hacked. Now What Do I Do?".

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, please do the following.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs. From within Add/Remove Programs highlight any of the following programs (if listed) and select "Remove".

ClickSpring
Cowabanga by OIN
ipwindows / ipwins
MediaTickets
MediaTickets by OIN
OIN
Outer Info Network
PurityScan
PurityScan by OIN
Snowball Wars by OIN
TizzleTalk
TizzleTalk by OIN
Yazzle by OIN
Yazzle ActiveX By OIN
Yazzle Cowabanga by OIN
Yazzle Kobe :filtered:! By OIN
Yazzle Picster by OIN
Yazzle Sudoku by OIN
Yazzle Snowballwars by OIN
Yazzle Kobe Balls! by OIN
Zolero Translator
or anything similar with OIN, Outer Info or Yazzle in them.

Important! Reboot when done.

Open My Computer or Windows Explorer, navigate to C:\Program Files and delete any of the named program folders listed above that you find (if they still exist).

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#7 Doug59

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Posted 03 July 2008 - 09:02 AM

Thank you Quietman7. Here is the contents of the log file.

Malwarebytes' Anti-Malware 1.19
Database version: 918
Windows 5.1.2600 Service Pack 3

9:47:34 AM 7/3/2008
mbam-log-7-3-2008 (09-47-34).txt

Scan type: Quick Scan
Objects scanned: 53017
Time elapsed: 1 hour(s), 16 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 51
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 31
Files Infected: 92

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5321e378-ffad-4999-8c62-03ca8155f0b3} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00110011-4b0b-44d5-9718-90c88817369b} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{086ae192-23a6-48d6-96ec-715f53797e85} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{150fa160-130d-451f-b863-b655061432ba} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2d38a51a-23c9-48a1-a33c-48675aa2b494} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2e9caff6-30c7-4208-8807-e79d4ec6f806} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{467faeb2-5f5b-4c81-bae0-2a4752ca7f4e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{587dbf2d-9145-4c9e-92c2-1f953da73773} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6cc1c91a-ae8b-4373-a5b4-28ba1851e39a} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{79369d5c-2903-4b7a-ade2-d5e0dee14d24} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{799a370d-5993-4887-9df7-0a4756a77d00} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{98dbbf16-ca43-4c33-be80-99e6694468a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a55581dc-2cdb-4089-8878-71a080b22342} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b847676d-72ac-4393-bfff-43a1eb979352} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bc97b254-b2b9-4d40-971d-78e0978f5f26} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765721306} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e2ddf680-9905-4dee-8c64-0a5de7fe133c} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e7afff2a-1b57-49c7-bf6b-e5123394c970} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fcaddc14-bd46-408a-9842-cdbe1c6d37eb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fd9bc004-8331-4457-b830-4759ff704c22} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\UpMedia (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\sm_ie_monitor.ie_monitor (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\SpyMaxx (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\IEUpdate (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\Internet Explorer\Main\Start Page (Hijack.Homepage) -> Bad: (C:\WINDOWS\system32\spywarewarning.mht) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Network Monitor (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin\2.5.0 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\SpyMaxx (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UpMedia (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\netrax06 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\1049a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\axc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\bgi (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\eb10 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\Documents and Settings (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\SYSTEM32\DRIVERS\i2ompp.sys (Rootkit.Agent) -> Delete on reboot.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\SpyMaxx\SpyMaxx.exe.MANIFEST (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
C:\Program Files\SpyMaxx\stat.bin (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
C:\Program Files\SpyMaxx\uninstall.log (Rogue.SpyMaxx) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\domains.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\log.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Donna\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\WINDOWS\explore.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\iexplorer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\x.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\y.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\xxxvideo.hta (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\default.htm (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\svchost32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\loader.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\internet.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\winpfz33.sys (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\accesss.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\astctl32.ocx (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avpcc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\clrssn.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cpan.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ctfmon32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ctrlpan.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\directx32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\dnsrelay.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\editpad.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\Explorer32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\funniest.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\funny.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\gfmnaaa.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\helpcvs.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\iedll.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\inetinf.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msconfd.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msspi.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssys.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msupdate.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mswsc10.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mswsc20.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mtwirl32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\notepad32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\olehelp.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\qttasks.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\quicken.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\rundll16.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\{07dc5821-5f3d-0bf2-478d-6bb1eeb2ecf7}.dll-uninst.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\000050.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\000060.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\rundll32.vbe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\searchword.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\sistem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\svcinit.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\systeem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\systemcritical.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\time.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\users32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\waol.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\win32e.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\win64.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winajbm.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\window.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winmgnt.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\xplugin.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\msnav32.ax (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\zxdnt3d.cfg (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\spywarewarning.mht (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\spywarewarning2.mht (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\DRIVERS\core.cache.dsk (Malware.Trace) -> Delete on reboot.
C:\Documents and Settings\Admin\Local Settings\Temp\services.chw (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#8 quietman7

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Posted 03 July 2008 - 09:48 AM

Did you reboot the computer after using MBAM? If it encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to do so will prevent MBAM from removing all the malware. Your log indicates some files will be deleted on reboot. If you have not rebooted, make sure you do this. When done, rescan again with MBAM, click the Logs tab and copy/paste the contents of the new report in your next reply.

Also, let me know how your is computer running and if there are any more signs of infection.
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#9 Doug59

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Posted 03 July 2008 - 10:55 AM

The computer appears to be running fine. Just a little slow I guess due to Windows OneCare running. No web pages popping up. Here is the results from the second scan

Malwarebytes' Anti-Malware 1.19
Database version: 918
Windows 5.1.2600 Service Pack 3

11:51:53 AM 7/3/2008
mbam-log-7-3-2008 (11-51-53).txt

Scan type: Quick Scan
Objects scanned: 48881
Time elapsed: 20 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 quietman7

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Posted 03 July 2008 - 10:57 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#11 Doug59

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Posted 03 July 2008 - 08:59 PM

quietman7 - You are the greatest. :thumbsup: I appreciate all you have done for me to clean my pc of infection. I wish you the best.

#12 quietman7

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Posted 04 July 2008 - 06:15 AM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid online gaming sites and peer-to-peer (P2P) or file sharing programs as they are a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans target and spread across P2P files sharing networks and gaming sites. In some instances the infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS. The best way to reduce the risk of infection is to avoid gaming sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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