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I Removed A Trojan, But....


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3 replies to this topic

#1 stoopidadz

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Posted 30 June 2008 - 03:42 PM

Well About 3 Days Ago I Installed Comodo Antivirus, Comodo Firewall Pro, and Comodo BOClean, after my brother "accidently" removed my outdated Spysweeper. I ran both Firewall Pro and Antivirus and they found A Trojan and removed it, but since then my internet is severly crippled. I can't open new tabs and i can't download anything, I've tried to use Hijack This and it says,

Internet Explorer cannot download HJTInstall.exe From www.trendsecure.com.
Internet Explorer was not able to open this Internet site. The requested site is either unavailiable or cannot be found. Please try again later.

I struggled with Adzgalore but thats gone (thank God), but that was removed and i have not been bothered by the pop-ups since.
In General im having these symptoms

- I cannot run Task Manager or Registry Edit
- Internet Explorer 7 cannot open new tabs or download things (ive had luck with .zip files)
- I cannot Hijack This when i download it as a .zip file, ive extracted it and it left me with an icon that says HijackThis.exe, when i click on it nothing happens..
- IE Cannot reset itself, It messes up when it tries to Reset User Customizations
- Comodo removed something called Trojan-PSW.Win32.OnlineGames (i have a theory about where this came from if you need it)
- I Really Need Help!!! :thumbsup:

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#2 Budapest

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Posted 30 June 2008 - 05:34 PM

A few suggestions:

Try running your virus scan in Safe Mode (How to start Windows in Safe Mode).

Run the RRT (Remove Restrictions Tool).

For your internet problems:

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 stoopidadz

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Posted 30 June 2008 - 06:31 PM

I fxed my internet problem, and i think maybe why my task bar is disabled
but thanks for the help

#4 Orange Blossom

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Posted 30 June 2008 - 10:40 PM

Hello stoopidadz,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/155196/deleted-adzgalore-and-cmpsky-but/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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