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Can Not Run/install Virus Software


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#1 sunlover57

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Posted 30 June 2008 - 01:00 PM

Hi, I'm running Windows XP home. Laptop got infected in which I had messages "Your privacy is in danger" and to install privacy protector, antivirus-2008pro.com, etc... My deskptop also chnaged with that Infection error message.
My problem is, I can not run or install any new anti-Virus software from the web or copy the .exe anitvirus software from another computer.
I get these messages: "Alert: The connection was refused when attempting to contacting www.malwarebytes.org" That is while using Netscape browser.
When I try my IE browser, I get re-directed to other websites, most of the times Google. Or sometimes I get an interneti connection error. But, I have no problem when I try connecting to like CNN or Yahoo, etc.... please help. thanx

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#2 quietman7

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Posted 30 June 2008 - 01:51 PM

If you cannot get your Internet working, you are going to need access to another computer (family member, friend, etc) with an Internet connection. Download the following programs/instructions and save them to a flash (usb, pen, thumb, jump) drive or CD. Then transfer these programs directly to the infected computer where you can use them

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix". This program is for Windows 2000/XP ONLY.
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

Some types of malware will disable SDFix and other security tools. If SDFix will not run, try renaming it. Right-click on the SDFix.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click to run.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.
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#3 sunlover57

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Posted 30 June 2008 - 08:09 PM

Here is the attached SDFIX report:

SDFix: Version 1.199
Run by Administrator on Mon 06/30/2008 at 08:06 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Name :
clbdriver

Path :
\??\globalroot\systemroot\system32\drivers\clbdriver.sys

clbdriver - Deleted



Restoring Default Security Values
Restoring Default Hosts File
Restoring Windows ProductId To Remove Fake Virus Alert

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\pmnoMgFW.dll - Deleted
C:\Documents and Settings\sandi\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\sandi\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\sandi\Favorites\Spyware&Malware Protection.url - Deleted
C:\WINDOWS\gxvpsafm.dll - Deleted
C:\WINDOWS\pntqkflv.dll - Deleted
C:\WINDOWS\qegbdmwf.dll - Deleted
C:\WINDOWS\tovafrnm.exe - Deleted





Removing Temp Files

ADS Check :



Final Check :


Remaining Services :

clbdriver



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 5 Sep 2005 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 29 Apr 2004 67,944 ...H. --- "C:\Program Files\Comcast\Comcast PhotoShow\data\Comcast PhotoShow Deluxe.exe"
Fri 25 Apr 2003 1,206 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\ccReg.reg"
Fri 25 Apr 2003 12,368 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\CommonClient.reg"
Thu 8 May 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\385cb67dda0ffd4dea8c0d990dc65796\BIT97.tmp"
Tue 1 Apr 2003 106,496 A..H. --- "C:\Program Files\Common Files\aolshare\shell\us\shellext.dll"

Finished!



Here is the MalwareBytes report:

Malwarebytes' Anti-Malware 1.19
Database version: 910
Windows 5.1.2600 Service Pack 2

8:59:43 PM 6/30/2008
mbam-log-6-30-2008 (20-59-43).txt

Scan type: Quick Scan
Objects scanned: 46009
Time elapsed: 7 minute(s), 25 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 2
Registry Keys Infected: 22
Registry Values Infected: 4
Registry Data Items Infected: 4
Folders Infected: 1
Files Infected: 25

Memory Processes Infected:
C:\Program Files\ISTsvc\istsvc.exe (Adware.ISTBar) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\jkkJabbX.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\vsejxtvj.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a243b982-cadb-43cd-8a64-251ac88ee38b} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{a243b982-cadb-43cd-8a64-251ac88ee38b} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{8cba1b49-8144-4721-a7b1-64c578c9eed7} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2f4b2f9e-6e2d-4fcc-a0ac-10b97b0bec38} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{fcec91ba-d0aa-4c87-ac80-45891152c8bd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{53600c72-ac0c-4766-bd48-b5f3530eb5e5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f712b746-2cb5-4c3a-bcdd-7c26bd4dac97} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\IST (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\YourSiteBar (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\AMeOpt (Adware.NetOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\486b6231 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{10e42047-deb9-4535-a118-b3f6ec39b807} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{86227d9c-0efe-4f8a-aa55-30386a3f5686} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IST Service (Adware.ISTBar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\jkkjabbx -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\jkkjabbx -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\ISTsvc (Adware.ISTBar) -> Delete on reboot.

Files Infected:
C:\WINDOWS\system32\jkkJabbX.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\XbbaJkkj.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XbbaJkkj.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hwcvsrcc.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ccrsvcwh.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mxyuwsgb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bgswuyxm.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vsejxtvj.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\jvtxjesv.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\69.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\6A.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pphcv0hj0en75.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\efks.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\636818ZI\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\ISTsvc\istsvc.exe (Adware.ISTBar) -> Delete on reboot.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphcv0hj0en75.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lphcv0hj0en75.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\phcv0hj0en75.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\sandi\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\sandi\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jennifer\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jennifer\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

Let me know I got everything
Thanx!

#4 quietman7

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Posted 01 July 2008 - 06:32 AM

Did you reboot the computer after using MBAM? If it encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to do so will prevent MBAM from removing all the malware. Your log indicates some files will be deleted on reboot. If you have not rebooted, make sure you do this. When done, rescan again with MBAM, click the Logs tab and copy/paste the contents of the new report in your next reply.

IMPORTANT NOTE: One or more of the identified infections (Clbdriver.sys) was related to a rootkit component. Rootkits are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read "When should I re-format? How should I reinstall?" and "Help: I Got Hacked. Now What Do I Do?".
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#5 sunlover57

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Posted 01 July 2008 - 10:54 AM

Hi, Thanx for the info. Here is the malwarebytes performed a second time from two different user logins on the computer:

User 1:

Malwarebytes' Anti-Malware 1.19
Database version: 911
Windows 5.1.2600 Service Pack 2

11:24:04 AM 7/1/2008
mbam-log-7-1-2008 (11-24-04).txt

Scan type: Full Scan (C:\|)
Objects scanned: 99006
Time elapsed: 33 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 9
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\IST (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IST Service (Adware.ISTBar) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Start Page (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\Control Panel\International\sTimeFormat (Trojan.FakeAlert) -> Bad: (HH:mm: VIRUS ALERT!) Good: (h:mm:ss tt) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\ISTsvc (Adware.ISTBar) -> Delete on reboot.

Files Infected:
C:\Program Files\ISTsvc\istsvc.exe (Adware.ISTBar) -> Delete on reboot.

User 2:

Malwarebytes' Anti-Malware 1.19
Database version: 911
Windows 5.1.2600 Service Pack 2

10:43:00 AM 7/1/2008
mbam-log-7-1-2008 (10-43-00).txt

Scan type: Full Scan (C:\|)
Objects scanned: 98812
Time elapsed: 32 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\IST (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\ISTsvc (Adware.ISTBar) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\jkkJabbX.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XbbaJkkj.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP921\A0132148.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0132150.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0132161.dll (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0136377.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0136379.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0136389.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BDA63D9D-E3C3-4638-918C-F0CFFCB25A85}\RP922\A0136390.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\ISTsvc\istsvc.exe (Adware.ISTBar) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


I know you mentioned about that (Clbdriver.sys) was related to a rootkit component. Is there anyway around this to fix instead of reformatting harddisk and re-installing all sw?
Thanx

#6 quietman7

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Posted 01 July 2008 - 11:07 AM

We are cleaning your system the best we can but as I said there are no quarantees. Your decision as to what action to take should be made by reading and asking yourself the questions presented in the "When should I re-format?" and What Do I Do? links I previously provided. Wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action but I cannot make that decision for you.

Again did you reboot the computer after using MBAM on user1? That log indicates some files will be deleted on reboot.

Also do this: Open the SDFix folder or download XP_CodecRepair.inf and save it to your desktop.
  • Right-click on XP_CodecRepair.inf and select Install from the Context menu.
  • Note: To download the .inf file, go to File, choose "Save page as" All Files and save XP_CodecRepair.inf to your desktop.
  • Then log off or reboot to apply the changes.

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#7 sunlover57

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Posted 01 July 2008 - 11:51 AM

thankyou again for your helpful information. Yes, I did reboot after running User1 Malwarebytes.
What is the xp_codecrepair.inf for?

I tried to run the xp_codecrepair.inf and got the following WIndows Internet Explorer Meassage: "Cannot find 'file:///C:/WINDOWS/provacy_danger/index.htm" Make sure the path or Internet address is correct.
Thanx

Edited by sunlover57, 01 July 2008 - 12:00 PM.


#8 quietman7

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Posted 01 July 2008 - 11:56 AM

To fix the policy restrictions created by this infection.
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#9 sunlover57

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Posted 01 July 2008 - 12:10 PM

I tried to run the xp_codecrepair.inf and got the following Windows Internet Explorer Message: "Cannot find 'file:///C:/WINDOWS/privacy_danger/index.htm" Make sure the path or Internet address is correct.
I tried to run this Xp_codec... in user account that was originally affected.
Please help. thanx

#10 quietman7

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Posted 01 July 2008 - 12:19 PM

You can ignore that message right now.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

Then let me know if you are having any more problems or signs of infection.
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#11 sunlover57

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Posted 01 July 2008 - 12:56 PM

working now ! Thankyou! Greatly appreciate your help. Now just have to figure out what I want to do about that Rootkit, clbdriver.sys infection which we rremoved, but you mentioned, still vulnerable....
Any other choices or fixes besides reformat/re-install all sw?

#12 quietman7

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Posted 01 July 2008 - 01:07 PM

That's about all we can do as far as dysinfection goes.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#13 sunlover57

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Posted 01 July 2008 - 03:45 PM

Thankyou again! You have been very helpful! You saved me alot of aggravation and possibly alot of lost data.

#14 quietman7

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Posted 02 July 2008 - 07:20 AM

You're welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid online gaming sites and peer-to-peer (P2P) or file sharing programs as they are a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans target and spread across P2P files sharing networks and gaming sites. In some instances the infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS. The best way to reduce the risk of infection is to avoid gaming sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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