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Won't start up!


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#1 chrisl

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Posted 10 April 2005 - 08:48 AM

My computer when started up displays the IBM logo (The actual computer is starting) and then when the OS (WIN Xp Pro) is soposed to start the screen goes blank. I recently did a system restore because a program wan't working. It was working fine the day I did it. Can someone help me?

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#2 phawgg

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Posted 10 April 2005 - 01:28 PM

I'd like to help, chrisl.
If I faced a similar situation I'd want to know more before I began to deal with it.

Mainly because I would be considering re-format/re-partitioning and reloading the OS.

Having faced a similar dilema myself, it doesn't necessarily mean I could advise you
in exactly what to do, without knowing what I generally do about my own.

Best thing would be to provide a list of what you have to work with:
PC type is IBM, but what model & specifications?
WindowsXP pro = OS, but is it pre-loaded or do you have a CD?
Do you have any boot disks?

Can you access your BIOS?

Try power on (several times) and note any sounds made.
Note any consistant performance factors, for example:
the time it takes to get to the black screen in seconds
anything other than just a plain black screen?
any thing else?

Details help.
patiently patrolling, plenty of persisant pests n' problems ...




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