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I've Got Some Major Problem, Help!

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#1 brokecomputerguy


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Posted 29 June 2008 - 05:57 PM

I downloaded some software for my palm, but got infected instead. In IE, I would get sent to some page that says "insecure internet activity. threat of virus attack." It says to get fixed or to continue without. It says to register kvmsecure. I tried to fix this with spybot, but it won't run, neither will adaware. I saw where someone tried Smitfraud, but it says access denied. Vundofix runs, but finds nothing. I tried to install and run hijackthis, but it won't allow it either. I really need help. Also, task manager engine has stopped working. Email won't work either. It starts up, then quits. Vista looks for a solution, but then quits quickly as well. I tried to do go back to a restart point, but that didn't work either.

Edited by brokecomputerguy, 29 June 2008 - 06:14 PM.

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#2 quietman7


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Posted 29 June 2008 - 09:10 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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