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Wd Mybook Crapped Out


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11 replies to this topic

#1 IamtheLaw382

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Posted 29 June 2008 - 02:59 PM

Hello everyone, this is my first post. I actually came here before and was able to find out how to get rid of a Vundo virus on my computer, so thanks for that. Anyways, I looked through previous posts a little bit and couldn't find enough information to really help me out. I have a WD MyBook Essentials (500gb) that recently stopped working. It shows up in it's slot on the computer (inconsistently) but isn't shown as an external harddrive and when I open it it's just blank. Additionally, it says that it's got no free space and no used space. I'd really appreciate it if anyone could help me remedy this problem; I'd like to use my harddrive again. My computer is a Dell 8400, by the way.

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#2 garmanma

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Posted 29 June 2008 - 03:47 PM

http://support.microsoft.com/kb/307970
Go to your Device Manager and click on all of the +'s. Look for ant yellow exclamation points and tell us what they're by

Edited by garmanma, 29 June 2008 - 03:49 PM.

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why won't my laptop work?

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#3 IamtheLaw382

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Posted 29 June 2008 - 04:00 PM

There is a yellow exclamation point beside "USB Mass Storage Device", I believe the one that corresponds to my MyBook.

#4 hamluis

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Posted 29 June 2008 - 04:27 PM

Does this Mybook...reflect accurately when attached to another system?

The problem could be the device, it could be the USB ports/controllers on your system. It seems prudent to eliminate one from contention by trying the Mybook on another system, as an external USB device.

Louis

#5 IamtheLaw382

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Posted 29 June 2008 - 04:29 PM

I'll see if it works on my roommate's laptop when he gets back.

#6 IamtheLaw382

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Posted 29 June 2008 - 09:50 PM

Does this Mybook...reflect accurately when attached to another system?

The problem could be the device, it could be the USB ports/controllers on your system. It seems prudent to eliminate one from contention by trying the Mybook on another system, as an external USB device.

Louis


I plugged it into my friends laptop and it didn't register at all. I'm pretty sure the problem is with the mybook. What can I do now?

#7 dc3

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Posted 30 June 2008 - 03:01 AM

Is the power LED coming on? Can you hear it spin up when it is turned on?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 IamtheLaw382

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Posted 30 June 2008 - 06:15 AM

Yessir to both.

#9 garmanma

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Posted 30 June 2008 - 07:27 AM

Possibly the cable?
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why won't my laptop work?

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#10 IamtheLaw382

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Posted 30 June 2008 - 02:41 PM

I'd be surprised if it were the cable. My computer recognizes that new hardware has been attached but it says they're has been an error, or something of that nature. Any other ideas? Is there any way I can recover data off of it myself?

#11 IamtheLaw382

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Posted 02 July 2008 - 06:30 AM

Bump. Somebody please help me out here.

#12 garmanma

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Posted 02 July 2008 - 07:11 AM

You said there was an exclamation point by the root hub. Try removing that in Device Manager and reboot. Windows should redetect it and install fresh
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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