Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Vista Antivirus 2008


  • Please log in to reply
1 reply to this topic

#1 cynnim61

cynnim61

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:00 AM

Posted 29 June 2008 - 12:54 PM

Yesterday we started having problems with pop-ups saying we were vulnerable and wanted to install all kinds of antivirus, we currently use Verizon Internet securtiy suite which includes, adware, antivirus, firewall and everything. Searched on a Microsoft forum came up with your web site and have run the DSS and here are the results, any help in removal much appreciated. Cynni

Attached Files



BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:00 AM

Posted 01 July 2008 - 02:12 PM

Hello cynnim61 and welcome to BC. Let's see what we can find. Please follow the steps below in order:

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Close ALL Internet browsers (very important).
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Now download OTScanIt from here or here to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Save the file to your desktop or other location where you can find it back.
Use the Add Reply button and attach the file in your next post (do not try to copy/paste it into the post).

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users