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Help, I'm Infected (malware)


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3 replies to this topic

#1 kinder

kinder

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Posted 29 June 2008 - 12:12 AM

Hello and thanks.
I have been infected with malware due to downloading a file called 'media.codec' (i think it was). I have been noticing many problems and I'm sure i have malware infected. Symptoms include: time being wrong and 'VIRUS ALERT!' next to it, System Alert pop-up that informs me that i have Worm.Net32.Netbooster, Background changed, System Alert pop ups that tells me i have virus activities present, IE opening up automatically to a webpage, and I can't access 'all programs' in start anymore (it's just blank). Please, any help would be greatly, greatly, greatly appreciated.

Hoping for a response when my turn to be helped is up. Thank you.

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:10: VIRUS ALERT!, on 6/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Tom\LOCALS~1\Temp\Rar$EX00.282\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: QXK Olive - {1B18E700-33B1-4960-A9F0-A16A4C7290BF} - C:\WINDOWS\gfetqaxssde.dll
O2 - BHO: (no name) - {1D2D3FA0-C344-4C56-BD78-C101972A4C64} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {713392E8-8E08-4B02-89BA-007ADA616299} - C:\WINDOWS\system32\opnOHwUN.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {7FC6B132-EA18-4D69-86E0-423E7B940BDC} - C:\WINDOWS\system32\geBropNh.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: CIEObjectObj Object - {CA13D72F-2DAC-4D99-B08D-C5EA1C920E89} - C:\WINDOWS\IECodecPlg.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: gxvpsafm - {A497D131-ABE9-4267-8C94-8D7FDBCF99AC} - C:\WINDOWS\gxvpsafm.dll
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Wireless Configuration Utility HW.32.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: geBropNh - C:\WINDOWS\SYSTEM32\geBropNh.dll
O21 - SSODL: pntqkflv - {F1600C70-082A-473F-9F25-20630626B666} - C:\WINDOWS\pntqkflv.dll
O21 - SSODL: qegbdmwf - {B1B750E4-CCAF-442A-860D-628C8703BEA2} - C:\WINDOWS\qegbdmwf.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 13326 bytes

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 30 June 2008 - 11:06 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
    malicious.
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 kinder

kinder
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Posted 01 July 2008 - 06:40 PM

Hey Sam. Thanks for your reply, I really appreciate it. But since I've posted on this forum my computer has been fixed and all malware have been removed and cleaned. Just giving you guys a heads up so you won't waste your time. Thankyou and have a good one.

#4 Buckeye_Sam

Buckeye_Sam

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Posted 02 July 2008 - 08:00 AM

Thanks for letting us know. I appreciate it! :thumbsup:

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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