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Bluescreen


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13 replies to this topic

#1 Delaine

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Posted 28 June 2008 - 09:45 PM

thanks in advance.

I now have a bluescreen and a sysinternals freeware showup. It says bluescreen screen saver configure.. Earlier it said Trojan Horse downloader z.blob . Please help if you.

thanks,

Delaine

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#2 boopme

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Posted 28 June 2008 - 10:15 PM

Hello,tell us your Operating System (XP,Vista etc) also your antivirus,spyware tools. have you performed a scan from safe mode/ Thanks.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Delaine

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Posted 28 June 2008 - 10:37 PM

I have XP. AVG8.0, I just added spybot and ran malwarebytes anti spyware. Here is a quick scan of malware bytes.

Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Malwarebytes' Anti-Malware 1.11
Database version: 629

Scan type: Quick Scan
Objects scanned: 33142
Time elapsed: 10 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\hgGxVOij.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\jijiejnb.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{87d8ee98-a7e4-4212-a9fb-983013cad2ed} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{87d8ee98-a7e4-4212-a9fb-983013cad2ed} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\hggxvoij -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\hggxvoij -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\hgGxVOij.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\jiOVxGgh.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\jiOVxGgh.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\jijiejnb.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\bnjeijij.ini (Trojan.Vundo) -> Quarantined and deleted successfully.

Edited by boopme, 28 June 2008 - 10:45 PM.


#4 boopme

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Posted 28 June 2008 - 10:48 PM

Hello ,I pulled the HJT log from your poat as they must be posted in a different section and we 'll go there if needed.
Please update the Mbam (you are at V 629,the latest is =900) rescan and post a new log. thanks
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Delaine

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Posted 28 June 2008 - 11:06 PM

I was trying to run a scan on safe mode and now it say a problem has been detected adn windows has been shut down to prevent damage to your computer. Technical info.

0x00000002b (oxf8168000

I'll try updating th embam now

Delaine

#6 Delaine

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Posted 29 June 2008 - 12:21 AM

Hello ,I pulled the HJT log from your poat as they must be posted in a different section and we 'll go there if needed.
Please update the Mbam (you are at V 629,the latest is =900) rescan and post a new log. thanks

Here is the updated Scan.

Malwarebytes' Anti-Malware 1.19
Database version: 901
Windows 5.1.2600 Service Pack 3

12:18:30 AM 6/29/2008
mbam-log-6-29-2008 (00-18-30).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 137427
Time elapsed: 1 hour(s), 0 minute(s), 53 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 4
Registry Keys Infected: 11
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 56

Memory Processes Infected:
C:\WINDOWS\SYSTEM32\lphc596j0e3ar.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\efcYooLd.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\mgvxljqj.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\fccbCvsR.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\blphc596j0e3ar.scr (Trojan.FakeAlert) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7fe3339c-1f5f-4305-940e-05a7241801a2} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{7fe3339c-1f5f-4305-940e-05a7241801a2} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{d2eeb637-a4a5-4bbb-8c0c-96af821110c2} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2eeb637-a4a5-4bbb-8c0c-96af821110c2} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\fccbcvsr (Trojan.Vundo) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\34a1ca2c (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{d2eeb637-a4a5-4bbb-8c0c-96af821110c2} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\RegistrySmart\ (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lphc596j0e3ar (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Application Data\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Application Data\RegistrySmart\Log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Application Data\RegistrySmart\Registry Backups (Rogue.RegistrySmart) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\SYSTEM32\efcYooLd.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\dLooYcfe.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\dLooYcfe.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\hgGxVOij.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\jiOVxGgh.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\mgvxljqj.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\jqjlxvgm.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\fccbCvsR.dll (Trojan.Vundo) -> Delete on reboot.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104813.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104816.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104817.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104818.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104819.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104820.DLL (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104821.EXE (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104823.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104824.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104827.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104829.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104831.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104836.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104838.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104863.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\A0104864.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3HISTSW.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3IMSTUB.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3POPSWT.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\f3PSSavr.sc0.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3PSSAVR.SCR.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3REPROX.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3RESTUB.DLL.vir (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3SCHMON.EXE.vir (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3SHLLVW.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\F3WPHOOK.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\M3IDLE.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\M3OUTLCN.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\M3SKIN.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\msimg32.dll.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\MWSOEMON.EXE.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\DoctorWeb\Quarantine\MWSOESTB.DLL.vir (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Local Settings\Temporary Internet Files\Content.IE5\6YQEKPTM\kb456456[2] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Local Settings\Temporary Internet Files\Content.IE5\RYOP1420\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Local Settings\Temporary Internet Files\Content.IE5\Y9GETEQG\css4[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\Evidence-Blaster 2006\iea.exe (Rogue.PornCleanser) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP254\A0059893.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP255\A0059949.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP255\A0059950.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP255\A0060004.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP256\A0060090.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP256\A0060172.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\ssqOFYoP.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Application Data\RegistrySmart\Registry Backups\2008-02-02_12-10-52.reg (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\blphc596j0e3ar.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\lphc596j0e3ar.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Delaine\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

#7 quietman7

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Posted 29 June 2008 - 07:18 AM

Did you reboot the computer after using MBAM? If it encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to do so will prevent MBAM from removing all the malware. Your log indicates some files will be deleted on reboot. If you have not rebooted, make sure you do this. When done, rescan again with MBAM, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#8 Delaine

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Posted 29 June 2008 - 11:22 AM

OK I rebooted and ran the mbam again.

Malwarebytes' Anti-Malware 1.19
Database version: 901
Windows 5.1.2600 Service Pack 3

11:20:24 AM 6/29/2008
mbam-log-6-29-2008 (11-20-24).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 137734
Time elapsed: 57 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 29 June 2008 - 02:01 PM

That looks better :thumbsup:
Now is the blue screen and the 0x00000002b messsage gone?

Please also run these

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Delaine

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Posted 29 June 2008 - 06:04 PM

The Blue Screen is still on. But, i'll run this other stuff

#11 boopme

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Posted 29 June 2008 - 07:53 PM

Hi, do this it should take care of the blue screen.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").

These are some common malware related entries you may see:
Security Info
Warning Message
Security Desktop
Warning Homepage
Privacy Protection
Desktop Uninstall


If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Delaine

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Posted 29 June 2008 - 09:23 PM

That looks better :thumbsup:
Now is the blue screen and the 0x00000002b messsage gone?

Please also run these

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.



Ok, I got the scan done from Superspy. Also do I need to keep this along with my AVG or remove it? I still have the blue screen but, I'm going to try what you suggested.

thanks Delaine

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/29/2008 at 09:08 PM

Application Version : 4.15.1000

Core Rules Database Version : 3493
Trace Rules Database Version: 1484

Scan type : Complete Scan
Total Scan Time : 02:40:38

Memory items scanned : 179
Memory threats detected : 0
Registry items scanned : 6900
Registry threats detected : 18
File items scanned : 95784
File threats detected : 65

Registry Cleaner Trial
HKU\S-1-5-21-3212466836-3554549068-2578784771-1006\Software\Registry Cleaner
HKU\S-1-5-21-3212466836-3554549068-2578784771-1006\Software\SoftwareOnline.com
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-07-04,00-18 25 531.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-07-17,11-19 32 546.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-08-01,11-04 30 578.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-08-02,21-07 08 453.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-08-18,02-26 48 046.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-08-24,20-12 33 843.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-09-07,18-24 40 375.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-09-21,13-44 22 937.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-10-06,16-35 11 890.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-10-13,11-44 40 406.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-10-18,14-04 30 046.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-10-28,02-43 08 765.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-11-11,14-45 04 210.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-11-22,17-05 07 890.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-11-30,10-08 59 921.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-01,07-45 30 328.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-03,13-05 00 765.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-06,23-00 47 765.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-07,08-20 47 843.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-08,08-48 36 812.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-08,14-07 49 765.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-10,21-20 58 031.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-15,23-02 42 906.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-17,22-33 10 640.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-20,10-40 16 125.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-21,03-00 56 062.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-28,03-18 31 109.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-31,08-40 09 093.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2007-12-31,16-28 13 921.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-03,18-50 52 671.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-04,19-56 05 281.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-04,20-14 02 765.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-13,02-20 43 000.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-15,22-32 27 453.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-21,19-23 57 546.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-01-24,08-55 46 890.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-02-01,00-17 05 468.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-02-01,09-18 50 890.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-02-02,14-55 50 140.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-02-02,15-01 10 015.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-12,18-20 11 390.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-13,04-53 07 828.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-14,22-19 08 984.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-17,15-09 07 046.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-19,09-10 14 984.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-04-29,21-31 04 640.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-05-03,20-50 20 968.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups\2008-05-28,07-55 43 703.zip
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Backups
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\RegClean.ini
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\scanner.log
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\Scan_Folders.ini
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner\User_IgnoreKeys.ini
C:\Documents and Settings\Delaine\Application Data\Registry Cleaner

Adware.EngageSidebar
C:\Program Files\EngageSidebar\magn.bmp
C:\Program Files\EngageSidebar\style.css
C:\Program Files\EngageSidebar
C:\WINDOWS\system32\Ldresb\update.ini
C:\WINDOWS\system32\Ldresb
C:\Documents and Settings\Delaine\Start Menu\Programs\EngageSidebar
HKLM\SOFTWARE\EngageSidebar
HKLM\SOFTWARE\EngageSidebar#Affiliate
HKLM\SOFTWARE\EngageSidebar#AppDir
HKLM\SOFTWARE\EngageSidebar\AdSettings
HKLM\SOFTWARE\EngageSidebar\AdSettings#PageSize
HKLM\SOFTWARE\EngageSidebar\AdSettings#BarPlace
HKLM\SOFTWARE\EngageSidebar\AdSettings#DescLength
HKLM\SOFTWARE\EngageSidebar\AdSettings#SearchImage
HKLM\SOFTWARE\EngageSidebar\AdSettings#StyleFile
HKCR\*\shellex\contextmenuhandlers\shlesb
HKCR\clsid\{e1de1453-d2ce-4622-a97d-2fd35ee1865e}
HKCR\clsid\{e1de1453-d2ce-4622-a97d-2fd35ee1865e}\InprocServer32
HKCR\clsid\{e1de1453-d2ce-4622-a97d-2fd35ee1865e}\InprocServer32#ThreadingMode
HKCR\Directory\shellex\ContextMenuHandlers\Shlesb

Malware.VirusBurst
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Safety Alert 2006
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Safety Alert 2006#DisplayName

Browser Hijacker.Favorites
C:\DOCUMENTS AND SETTINGS\DELAINE\DESKTOP\UNUSED DESKTOP SHORTCUTS\SECURITY TROUBLESHOOTING.URL

Adware.180solutions/Seekmo
C:\DOCUMENTS AND SETTINGS\DELAINE\DOCTORWEB\QUARANTINE\A0104848.DLL
C:\DOCUMENTS AND SETTINGS\DELAINE\DOCTORWEB\QUARANTINE\INSTIE.DLL.VIR

Adware.Unknown Origin
C:\WINDOWS\ESBAGENT.JPG
C:\WINDOWS\ESBLOGO.JPG

#13 Delaine

Delaine
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Posted 29 June 2008 - 09:35 PM

Hi, do this it should take care of the blue screen.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").

These are some common malware related entries you may see:
Security Info
Warning Message
Security Desktop
Warning Homepage
Privacy Protection
Desktop Uninstall


If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.



I followed that and changed my desktop and rebooted and it seems to be working fine but, it did go back to the blue screen for a few seconds and then went to the one I had picked out. So I have AVG, superspy, mbam, sybot search and destroy , zone alarmt,

Thanks a lot.

Delaine

#14 boopme

boopme

    To Insanity and Beyond


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Posted 29 June 2008 - 09:44 PM

Hi D, yes you can keep all. Remember to update MBam ans SAS before a scan scan at least weekly. I scan every 2 days. Glad to have been of help.
If you have no more symptoms then...

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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