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Problem With Spyware On Xp Mc Edition


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#1 mike1149

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Posted 26 June 2008 - 08:28 PM

I came home today and turned on my wife's computer and it flashed a BSOD. All I caught on the screen was something about Bogus Driver. Also once I logged in the theme and background were changed to Da Vinci and the background says "Warning: Spyware Detected On Your Computer" Install Antivirus or spyware to clean your computer. Also I do not have the desktop or screen saver tabs in the display properties. I need some help.

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#2 boopme

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Posted 26 June 2008 - 08:36 PM

Hello let'start with this

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mike1149

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Posted 26 June 2008 - 09:00 PM

There were 7 Files found here is what the report said.


Malwarebytes' Anti-Malware 1.18
Database version: 894

8:59:28 PM 6/26/2008
mbam-log-6-26-2008 (20-59-28).txt

Scan type: Quick Scan
Objects scanned: 45317
Time elapsed: 6 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wallpaper.wallpapermanager (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wallpaper.wallpapermanager.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{85e06077-c824-43d0-a8dc-5efb17bc348a} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{5937cd7f-1c0b-41e1-9075-60ebdf3c7d34} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttC.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 mike1149

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Posted 26 June 2008 - 09:09 PM

When my computer restarted it popped up a window that said Windows Script Host: (X) can not find script file "...ttB.tmp.vbs". Also there was a window for BlueScreen Screen Saver Configure by Freeware Sysinternals.

#5 boopme

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Posted 26 June 2008 - 09:24 PM

Is this an XP machine??
Please run that scan again..post new log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mike1149

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Posted 26 June 2008 - 09:37 PM

here is the log:

Malwarebytes' Anti-Malware 1.18
Database version: 894

9:34:34 PM 6/26/2008
mbam-log-6-26-2008 (21-34-34).txt

Scan type: Quick Scan
Objects scanned: 45161
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Marisabel Aguilar\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> Delete on reboot.

#7 boopme

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Posted 26 June 2008 - 09:46 PM

What happens after reboot now?
Is this an XP machine?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 mike1149

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Posted 26 June 2008 - 09:47 PM

Same thing.

Yes it is Windows XP Media Center Edition Version 2002 Service Pack 2

#9 boopme

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Posted 26 June 2008 - 09:59 PM

OK ,hmm stubborn. let's do this

Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 jas009

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Posted 27 June 2008 - 06:51 AM

Also I have had the very same problem and found the solution right here. Do a google search on the actual message, if I remember correctly its a red or blue message. The search will give you heaps of options to remove this program from your PC, but I found one link that was from bleeping computer followed the exact steps and problem solved. Just can't remember the link but if u search for it as I said you will find the solution.
MeMeMeMeMeMeMeMeMeMeMe

#11 mike1149

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Posted 27 June 2008 - 07:52 PM

The two messages that showed up before are not showing up. But the two tabs are still missing from the display properties..
Here is the log report from the Super scan....



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/26/2008 at 11:46 PM

Application Version : 4.15.1000

Core Rules Database Version : 3492
Trace Rules Database Version: 1483

Scan type : Complete Scan
Total Scan Time : 01:26:34

Memory items scanned : 179
Memory threats detected : 0
Registry items scanned : 5904
Registry threats detected : 1
File items scanned : 54326
File threats detected : 12

Rogue.Dropper/Installer
[lphccrpj0e1cn] C:\WINDOWS\SYSTEM32\LPHCCRPJ0E1CN.EXE
C:\WINDOWS\SYSTEM32\LPHCCRPJ0E1CN.EXE

Malware.Installer-Pkg/Gen
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{3C48F877-A164-45E9-B9DA-26A049FFC207}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6293BC00-4EB8-4C65-8548-53E2FC3BF937}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{651956B7-1969-42AA-9453-E0B813019D54}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{989E4C3B-B2C9-4486-9A09-D5A8F953837C}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{E0814F95-5380-4892-B8C8-7FA4B349EF46}.EXE

Adware.Tracking Cookie
.2o7.net [ C:\Documents and Settings\Marisabel Aguilar\Application Data\Mozilla\Firefox\Profiles\p3pa3j7p.default\cookies.txt ]

BearShare File Sharing Client
C:\PROGRAM FILES\BEARSHARE APPLICATIONS\BEARSHARE\BEARSHARE.EXE

NotHarmful.Sysinternals Bluescreen Screen Saver
C:\WINDOWS\SYSTEM32\BLPHCCRPJ0E1CN.SCR

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\PHCCRPJ0E1CN.BMP

#12 boopme

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Posted 28 June 2008 - 08:34 PM

Ok Mike please use the instructions by Quietman7 in post 2 here. Tell how all is afterward.
http://www.bleepingcomputer.com/forums/ind...hl=display+tabs
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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