Welcome to bleepingcomputer.com, ivonnes
I too need help with Word ... choosing the right ones to type.
Seriously, some help will be available when you post more details,
and better response if you do so to the forum designed for topics of that nature.
The Microsoft Office programs do require some head-scratching and pondering
at times, I know from my own experiences. Just let us know in particular what
is presently troubling you, and maybe what normally occurs when you use it.