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Virus On System Toolbox


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#1 Mariano986

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Posted 26 June 2008 - 09:23 AM

Yesterday I encountered a virus. I got a pop up saying that they were disabled by the administrator. The admin account was the only active username. Next both my C and D drives(C is main) disappeared. Though by typing in the drive letters I could access them.All the functions on the right side of the start panel disappeared including search, run, control panel, etc. Because of this I reboot my PC. When I reboot my wallpaper changed to a small picture saying "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean you computer." Also in the taskbar displayed to the right of the clock it says "VIRUS ALERT!".Many pop up windows came on asking me to download the various anti spyware softwares

Edited by KoanYorel, 26 June 2008 - 09:46 AM.
Moved from Windows XP to more appropriate forum


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#2 quietman7

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Posted 26 June 2008 - 11:56 AM

If you're using Windows 2000/XP, please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

To fix the policy restrictions created by this infection, please open the SDFix folder or download XP_CodecRepair.inf and save it to your desktop.
  • Right-click on XP_CodecRepair.inf and select Install from the Context menu.
  • Note: To download the .inf file, go to File, choose "Save page as" All Files and save XP_CodecRepair.inf to your desktop.
  • Then log off or reboot to apply the changes.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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