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Can You Please Advise


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5 replies to this topic

#1 lky50

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Posted 26 June 2008 - 08:10 AM

Hi could you please advise re the following occcasionly but getting more so my screen freezes as per the enclosed image i am not sure why this happens and i have to re boot to get it sorted out the pic attached give you an idea of the problem also the little squares on the screen flicker i await your diagnosis Thanks Jon

Ps

Pic in Post in Malware cany add it here its pic with squares on screen post Tiltle Help Me

Edited by lky50, 26 June 2008 - 08:18 AM.


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#2 mckooter

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Posted 26 June 2008 - 06:16 PM

im sorry, i cannot understand what you mean, and there is not an image attached. please try to explain again. try to use punctuation as you have none in your post

Edited by mckooter, 26 June 2008 - 06:16 PM.

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#3 dc3

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Posted 26 June 2008 - 10:45 PM

Look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.

Start> right click on My Computer> Manage> Event Viewer.

Be sure that you choose System.

The error will appear in the far left column and will appear as a red dot with a white X inside. Each of the columns has a title at the top of them, the column that you want is the Event column. When you see an error follow it to the right across the page to the event column, there will be a set of numbers in there, this is the error code. If you right click on the error code a drop menu will appear, click on Properties, another page will open which will contain a description of the error.

Please post the error codes and descriptions back in this topic.

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#4 lky50

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Posted 27 June 2008 - 05:39 AM

Hello Thanks for the direction give and find enclosed the information required. As i informed you occassionall my comp screen deshtop freezes with lots of small flickering squares and i am unable to work on anything or open same.To sort this i need to re boot etc Thanks Jon

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 54 72 75 65 49 6d TrueIm
0018: 61 67 65 2e 65 78 65 20 age.exe
0020: 31 31 2e 30 2e 30 2e 38 11.0.0.8
0028: 30 35 33 20 69 6e 20 68 053 in h
0030: 75 6e 67 61 70 70 20 30 ungapp 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0





0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 30 30 37 33 33 32 39 36 00733296
0010: 0d 0a

Edited by lky50, 27 June 2008 - 05:41 AM.


#5 lky50

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Posted 28 June 2008 - 11:36 AM

My screen freezes occasionally and the following happens with the squares flickering and my comp freezes and I can do nothing except reboot can you help or advise re same Thanks


Jon

Posted Image
By lky50, shot with 6300 at 2008-06-28


Mod Edit:Topic Help Again merged for continuity ~TMacK

Edited by TMacK, 29 June 2008 - 01:37 AM.


#6 hamluis

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Posted 29 June 2008 - 10:16 AM

Appears to me that message is saying that Acronis True Image is the source of your problem.

I think I'd try to uninstall and then reinstall Acronis, assuming that there is file corruption on the current install of same.

Actually, I'd just uninstall it first...to see if the problems disappeared. Then I'd reinstall it and compare.

Louis




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