Posted 25 June 2008 - 09:00 PM
Hi - I am really new to the site and know nothing about computers...except how frustrating they are when not working properly!
I have been having a problem when I go to certain websites that require adobe flash player. I get a message that my computer does not seem to have it installed. I am then asked if I would like to install the latest version. I did so and the adobe site told me installation was sucessful. I rebooted my computer and then tried to access the website and got the same message that I needed to install adobe flash. I clicked on contol panel and then add/remove programs. I could see adobe flash player listed. I went ahead and unintalled it. I then repeated the steps to reinstall through adobe. Again I was told that the installation was sucessful. However, i cannot see it in the add/remove programs and I cannot access any websites that require flash. I have been through the different steps for troubleshooting from adobe, but to no avail. I am desperate for any advice/help. I am currently using AVG 7.5 internet security if that helps. Thanks so much!!!!