Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Combofix Stopped Responding


  • This topic is locked This topic is locked
4 replies to this topic

#1 ArtisanKen

ArtisanKen

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:00 AM

Posted 25 June 2008 - 06:53 PM

Greetings,

Today after what I hoped to be a final cleaning with Malwarebytes on a tough to fix laptop for a client, I ran ComboFix becuase I continue to have userinit.exe and rundll32 problems with 0cx0000005 failures.

I wasn't having luck with finding which files to apply regsvr32 to in hopes of correcting my problems. I noticed that before I went ahead with ComboFix (after the 1 in a 100 failure warning) I could run cmd.exe from the Run box!!

However, the ComboFix app. stalled after the 43+ stages and while removing some six files.

After hours of non-response, I rebooted. Of course now I have a compromised machine and need some assistance.


Much appreciated,
-=-Ken

Edited by Orange Blossom, 25 June 2008 - 08:31 PM.
Move to more appropriate forum. ~ OB


BC AdBot (Login to Remove)

 


m

#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,693 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:03:00 AM

Posted 25 June 2008 - 08:37 PM

Hello ArtisanKen and welcome to BC :thumbsup:

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

In order to assist you, we need more information.

What is your operating system: Windows XP, Vista, etc.?

What security programs, besides MalwareBytes, do you have installed?

What issues were you and are you experiencing with the computer: pop-ups, redirections, etc.? Please be as specific as possible.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 ArtisanKen

ArtisanKen
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:00 AM

Posted 26 June 2008 - 09:20 AM

Thank you Orange Blossom!

Here is what I have - Windows XP Pro SP3 on a Dell Inspiron 6000 laptop. I spent days removing malware from the system and it was mostly except I had userinit.exe and rundll32 application errors with the 0xc0000005 code.

I have Spybot Search and Destroy 1.5.2 (using Tea Timer), AVG8, Webroot Spysweeper 5.5 and the latest Malwarebytes for security. Cccleaner was run in Safe Mode. I felt the system was nearly clean so while following the directions for installing and using ComboFix at this site, I went ahead with the execution. Now I need to know how to remove ComboFix please.

The only issue apparent now is the stalled ComboFix. I can run Safe Mode and I do see the ComboFix System Restore point but won't do anymore until I hear from you!

-=-Ken

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,560 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:00 AM

Posted 26 June 2008 - 11:43 AM

If ComboFix runs into difficulty it can terminate prematurely or appear unresponsive. Do not remove it right now as its still possible a log was produced that you are not aware of. That log may contain important information which could let us know what happened.

Since you may have further malware on your system, please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Be sure to let them know you tried to use CF and ran into a problem.

An expert will analyze your log and reply with instructions. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,693 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:03:00 AM

Posted 03 July 2008 - 11:20 PM

Hello ArtisanKen,

Now that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/155683/virtumonde-more/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users