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#1 consilience


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Posted 25 June 2008 - 03:20 PM

I downloaded a video through limewire. Upon attempting to open a box popped up that said I needed to download a codec to be able to view this video... Well I did :thumbsup: So now I have noticed the following: I the notification area (where clock is located and where the icons show up for the programs that you are using) is BLANK. The grey outline is clearly wide enough to house at least 3 icons but they cannot be seen. Also, when I bring up the properties and go to customize, I cannot change the limewire status to always show... it keeps staying on hide when inactive. Keep in mind the FIRST thing I did was to remove limewire via the add/remove programs. Then I even searched around and deleted any other traces of it that I could find.
The next problem is that when I run services.msc and go to automatic updates I cannot change the startup type to automatic, it stays at disabled! When I go to windows update to bring up the website I get:

The site cannot continue because one or more of these Windows services is not running:
Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button

Of Course I do all that but no luck.
Also, I tried to a system restore but the only date and time available to go back to was........ the date and time that the problem happened!
Also, when I go to admin tools and event viewer and systems it has a lot of errors.
Please help!!!!!

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Orange Blossom

Orange Blossom

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Posted 25 June 2008 - 08:52 PM

Hello consilience,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/154261/unknown-infection/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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