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#1 mp727

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Posted 25 June 2008 - 02:25 PM

Hello,

I am not very good with computers so I do need help. Unfortunately Active X has been downloaded on my computer. I am now trying to get rid of it because I believe that is what is making my computer very slow. I did not find it just by searching my files so I went into search and it pulled it up there. I then tried to delete it and a message came up. It said:
Cannot delete AcroIEHelper.dll. All Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

I did make sure I closed everything.

I did read some stuff on here about it but I am not sure why I am not able to delete it. I did however download Malwarebytes Anti-Malware but I don't think that did anything for me because my computer is having problems. If anybody could help me that would be great, any suggestions of what I should do would be very helpful.


Thank you so much for your time!

Edited by Orange Blossom, 25 June 2008 - 08:57 PM.
Move to more appropriate forum. ~ OB


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#2 boopme

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Posted 25 June 2008 - 09:54 PM

This should be a legitimate file of Adobe Acrobat
see http://www.bleepingcomputer.com/filedb/acr....dll-11176.html
can you confirm the path and file size are the same as listed?
Also what version of Adobe Acrobat Reader are you using?
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