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Popup In Browser, Can't Open Some Site, Internet Disconnect By Itself


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11 replies to this topic

#1 cmon1011

cmon1011

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  • 61 posts
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  • Local time:07:26 PM

Posted 25 June 2008 - 12:34 PM

I used FireFox2 & IE6 before, then I got this popup:
Posted Image

I installed FireFox3, run the CCleaner, got around 400 registry errors or something, fix everything & it's fine
but after around 12-18 hours, the popup comes again, I checked CCleaner, got another 100 registry errors (some looks the same with the previous errors)

Also when I use FireFox3, when I open a new tab then go to a site, sometimes it's just doesn't connect to the site, specially when I open a new tab, trying to open a new website, go to other tab, then that "new website" just don't reload, some website that I often has this problem is imageshack.us & wcreplays.com, then there's also a site when I send a private message, whenever I press the "send button", it's just like reloading & it doesn't give me a sign that the message have successfully sent, although when I open the inbox/outbox, it's actually been sent, I think most page that have a submit button for some reason doesn't work as it used to be

actually, this is a good example:
Posted Image
The one that's loading is actually this post, then I just try to open the main forum (HijackThis Logs and Malware Removal) to check whether my post already been sent or not, & actually it is, but it's just keep loading

sometimes my internet went down by itself & went up again after a couple of minutes, no idea why, never been like this before, just recently

Any idea why?

Thanks

Deckard's System Scanner v20071014.68
Run by Cmon on 2008-06-25 19:12:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

System Drive C: has 16.5 GiB (less than 15%) free.


-- HijackThis (run as Cmon.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:12:34 PM, on 6/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\WhatPulse\WhatPulse.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\MessengerDiscovery\MessengerDiscovery Live.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\mIRC\mirc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\uTorrent\uTorrent .exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\AVG\AVG8\avgtray.exe
N:\23\Software\dss.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Cmon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://update.microsoft.com/microsoftupdat...t.aspx?ln=en-us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [WhatPulse] C:\Program Files\WhatPulse\WhatPulse.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808981190
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808970767
O16 - DPF: {CB4574A5-D463-46BE-8E12-8CD0DCA9EDA1} - http://www.wcgzone.com/LiveChat.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe

--
End of file - 6914 bytes

-- Files created between 2008-05-25 and 2008-06-25 -----------------------------

2008-06-25 06:59:16 0 d-------- C:\Program Files\CCleaner
2008-06-25 05:51:28 0 d--h----- C:\$AVG8.VAULT$
2008-06-25 05:04:00 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-25 05:03:53 0 d-------- C:\Program Files\AVG
2008-06-25 05:03:51 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-19 00:31:25 0 d-------- C:\Documents and Settings\All Users\Application Data\LogMeIn
2008-06-01 17:04:56 0 d-------- C:\Program Files\Hamachi
2008-05-31 12:39:34 0 --a------ C:\WINDOWS\ativpsrm.bin
2008-05-31 12:21:30 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-05-31 12:01:25 0 d-------- C:\Program Files\Common Files\Panda Software
2008-05-31 11:59:52 0 d-------- C:\WINDOWS\Prefetch
2008-05-31 11:20:12 0 d-------- C:\WINDOWS\system32\scripting
2008-05-31 11:20:11 0 d-------- C:\WINDOWS\system32\en
2008-05-31 11:20:11 0 d-------- C:\WINDOWS\system32\bits
2008-05-31 11:20:11 0 d-------- C:\WINDOWS\l2schemas
2008-05-31 11:18:34 0 d-------- C:\WINDOWS\ServicePackFiles
2008-05-31 11:17:18 0 d-------- C:\WINDOWS\network diagnostic


-- Find3M Report ---------------------------------------------------------------

2008-06-25 19:13:49 0 d-------- C:\Documents and Settings\Cmon\Application Data\uTorrent
2008-06-25 18:56:46 0 d-------- C:\Program Files\mIRC
2008-06-25 08:46:25 0 d-------- C:\Program Files\LogMeIn
2008-06-25 07:40:59 0 d-------- C:\Documents and Settings\Cmon\Application Data\Mozilla
2008-06-25 05:51:28 0 d-------- C:\Program Files\MessengerDiscovery
2008-06-25 00:54:12 0 d-------- C:\Program Files\Folder Lock <FOLDER~1>
2008-06-23 22:19:05 0 d-------- C:\Documents and Settings\Cmon\Application Data\Adobe
2008-06-23 22:18:28 1484 --a------ C:\WINDOWS\mozver.dat
2008-06-15 22:14:33 0 d-------- C:\Program Files\Common Files
2008-06-08 20:24:46 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-06-08 20:24:46 0 d-------- C:\Program Files\Grandia2
2008-06-07 17:52:23 0 d-------- C:\Documents and Settings\Cmon\Application Data\BSplayer PRO
2008-06-04 12:20:40 24568 --a------ C:\Documents and Settings\Cmon\Application Data\GDIPFONTCACHEV1.DAT
2008-06-01 18:22:06 0 d-------- C:\Documents and Settings\Cmon\Application Data\Hamachi
2008-05-31 12:15:34 0 d-------- C:\Program Files\Java
2008-05-31 11:20:32 0 d-------- C:\Program Files\Messenger
2008-05-31 11:20:10 0 d-------- C:\Program Files\Movie Maker
2008-05-31 11:18:24 0 d-------- C:\Program Files\Windows NT
2008-03-25 00:26:43 35363 --a------ C:\WINDOWS\system32\windrvNT.sys


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [04/26/2007 02:27 PM C:\WINDOWS\RTHDCPL.exe]
"DAEMON Tools-1033"="C:\Program Files\D-Tools\daemon.exe" [08/22/2004 05:05 PM]
"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 12:35 PM]
"LogMeIn GUI"="C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" [04/17/2007 02:03 PM]
"BootSkin Startup Jobs"="C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" [04/26/2004 04:21 PM]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [02/04/2002 10:32 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [04/14/2008 02:12 AM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [06/25/2008 05:03 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WhatPulse"="C:\Program Files\WhatPulse\WhatPulse.exe" [08/21/2006 07:48 PM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [07/16/2007 03:17 PM]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 12:34 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
LMIinit.dll 05/28/2008 12:32 PM 87352 C:\WINDOWS\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechCommunicationsManager]
"C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
"C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX]
"C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
C:\Program Files\Valve\Steam\\Steam.exe -silent

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"NMIndexingService"=3 (0x3)
"NBService"=3 (0x3)
"matlabserver"=2 (0x2)
"usnjsvc"=3 (0x3)
"WLSetupSvc"=3 (0x3)
"Bonjour Service"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc

*Newly Created Service* - AVG8WD
*Newly Created Service* - AVGLDX86
*Newly Created Service* - AVGMFX86
*Newly Created Service* - LMIINFO
*Newly Created Service* - SYSMONLOG



-- End of Deckard's System Scanner: finished at 2008-06-25 19:14:07 ------------

Edited by cmon1011, 25 June 2008 - 12:37 PM.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:26 PM

Posted 17 July 2008 - 03:44 PM

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new Deckard's System Scanner which includes the HijackThis log. Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 cmon1011

cmon1011
  • Topic Starter

  • Members
  • 61 posts
  • OFFLINE
  •  
  • Local time:07:26 PM

Posted 20 July 2008 - 06:03 PM

I don't have any problem with the popup anymore, it was because of the ISP, even the ISP said it themselves:

We have this problem deposited with the network. They come with this conclusion. It is a adaware spyware or virus.


I don't really have that much problem since then, but could you check whether there's a problem with my current computer? I have a little problem with my bsplayer currently, whenever I tried to open it, it's pretty slow, I need to wait like a minute or so to really open it

Thanks!

Deckard's System Scanner v20071014.68
Run by Cmon on 2008-07-21 00:55:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

System Drive C: has 7.85 GiB (less than 15%) free.


-- HijackThis (run as Cmon.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:13 AM, on 7/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WhatPulse\WhatPulse.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\MessengerDiscovery\MessengerDiscovery Live.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Webteh\BSplayerPro\bsplayer.exe
C:\Program Files\mIRC\mirc.exe
C:\Documents and Settings\Cmon\My Documents\dss.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Cmon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://update.microsoft.com/microsoftupdat...t.aspx?ln=en-us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [WhatPulse] C:\Program Files\WhatPulse\WhatPulse.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808981190
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808970767
O16 - DPF: {CB4574A5-D463-46BE-8E12-8CD0DCA9EDA1} - http://www.wcgzone.com/LiveChat.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe

--
End of file - 7595 bytes

-- Files created between 2008-06-21 and 2008-07-21 -----------------------------

2008-07-20 01:05:13 0 d-------- C:\Documents and Settings\Cmon\Application Data\Media Player Classic
2008-07-19 18:25:53 0 d-------- C:\Program Files\Combined Community Codec Pack
2008-07-13 01:27:15 2829 --a------ C:\WINDOWS\War3Unin.pif
2008-07-13 01:27:15 139264 --a------ C:\WINDOWS\War3Unin.exe <Not Verified; Blizzard Entertainment; Warcraft III Uninstaller>
2008-07-13 01:27:15 99346 --a------ C:\WINDOWS\War3Unin.dat
2008-07-12 14:55:38 0 d-------- C:\Documents and Settings\Cmon\Application Data\Apple Computer
2008-07-12 14:55:17 0 d-------- C:\Program Files\iPod
2008-07-12 14:55:13 0 d-------- C:\Program Files\iTunes
2008-07-12 14:53:41 0 d-------- C:\Program Files\QuickTime
2008-07-12 14:52:40 0 d-------- C:\Program Files\Apple Software Update
2008-07-12 14:52:02 0 d-------- C:\Program Files\Common Files\Apple
2008-07-12 14:52:02 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-07-09 22:31:09 0 d-------- C:\Program Files\Winamp
2008-07-09 22:31:09 0 d-------- C:\Documents and Settings\Cmon\Application Data\Winamp
2008-06-29 17:03:13 0 d-------- C:\Program Files\Common Files\Java
2008-06-25 06:59:16 0 d-------- C:\Program Files\CCleaner
2008-06-25 05:51:28 0 d--h----- C:\$AVG8.VAULT$
2008-06-25 05:04:00 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-25 05:03:53 0 d-------- C:\Program Files\AVG
2008-06-25 05:03:51 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8


-- Find3M Report ---------------------------------------------------------------

2008-07-21 00:55:56 0 d-------- C:\Documents and Settings\Cmon\Application Data\uTorrent
2008-07-20 23:17:28 0 d-------- C:\Program Files\mIRC
2008-07-20 20:38:49 0 d-------- C:\Program Files\Folder Lock
2008-07-20 08:16:41 0 d-------- C:\Program Files\LogMeIn
2008-07-19 18:18:26 0 d-------- C:\Documents and Settings\Cmon\Application Data\BSplayer PRO
2008-07-14 20:44:58 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-12 19:11:40 0 d-------- C:\Program Files\Java
2008-07-12 14:54:55 0 d-------- C:\Program Files\Bonjour
2008-07-12 14:52:02 0 d-------- C:\Program Files\Common Files
2008-06-25 07:40:59 0 d-------- C:\Documents and Settings\Cmon\Application Data\Mozilla
2008-06-25 05:51:28 0 d-------- C:\Program Files\MessengerDiscovery
2008-06-23 22:19:05 0 d-------- C:\Documents and Settings\Cmon\Application Data\Adobe
2008-06-23 22:18:28 1484 --a------ C:\WINDOWS\mozver.dat
2008-06-08 20:24:46 0 d-------- C:\Program Files\Grandia2
2008-06-04 12:20:40 24568 --a------ C:\Documents and Settings\Cmon\Application Data\GDIPFONTCACHEV1.DAT
2008-06-01 18:22:06 0 d-------- C:\Documents and Settings\Cmon\Application Data\Hamachi
2008-06-01 17:05:21 0 d-------- C:\Program Files\Hamachi
2008-05-31 12:39:34 0 --a------ C:\WINDOWS\ativpsrm.bin
2008-05-31 12:39:24 0 d-------- C:\Program Files\Common Files\Panda Software
2008-05-31 12:21:30 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-05-31 11:20:32 0 d-------- C:\Program Files\Messenger
2008-05-31 11:20:10 0 d-------- C:\Program Files\Movie Maker
2008-05-31 11:18:24 0 d-------- C:\Program Files\Windows NT


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [04/26/2007 02:27 PM C:\WINDOWS\RTHDCPL.exe]
"DAEMON Tools-1033"="C:\Program Files\D-Tools\daemon.exe" [08/22/2004 05:05 PM]
"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 12:35 PM]
"LogMeIn GUI"="C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" [04/17/2007 02:03 PM]
"BootSkin Startup Jobs"="C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" [04/26/2004 04:21 PM]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [02/04/2002 10:32 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/20/2008 09:00 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [06/10/2008 04:27 AM]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" []
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [07/10/2008 09:47 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [07/10/2008 10:51 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WhatPulse"="C:\Program Files\WhatPulse\WhatPulse.exe" [08/21/2006 07:48 PM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [07/16/2007 03:17 PM]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 12:34 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
LMIinit.dll 05/28/2008 12:32 PM 87352 C:\WINDOWS\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechCommunicationsManager]
"C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
"C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX]
"C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
C:\Program Files\Valve\Steam\\Steam.exe -silent

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"NMIndexingService"=3 (0x3)
"NBService"=3 (0x3)
"matlabserver"=2 (0x2)
"usnjsvc"=3 (0x3)
"WLSetupSvc"=3 (0x3)
"Bonjour Service"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc




-- End of Deckard's System Scanner: finished at 2008-07-21 00:56:33 ------------

#4 suebaby41

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Posted 21 July 2008 - 04:59 PM

A Firewall is an essential part of computer security and you do not appear to have a third party software firewall running on your system. If you have one, and I missed it, please ignore this. There are several firewalls that provide better protection than the Windows SP2/3 firewall. Follow these steps to turn off/disable the Windows Firewall before installing a new firewall:
  • Download the new firewall to your desktop.
  • Disconnect from the Internet.
  • Click Start > Control Panel.
  • Switch to Classic View if you have not already done so.
  • Double click on the Windows Firewall icon.
  • Click Off (Not recommended).
  • Install the new Firewall.
Do not attempt to run two software firewalls since like running two antivirus programs, they will possibly cause problems and conflict with each other.

There are a few firewalls available for free that appear to be good and easy to use:For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
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#5 cmon1011

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Posted 22 July 2008 - 02:09 AM

I will try to see the your recommendation firewall later. Is there any other problem based on the HJT log or my HJT log looks fine? (except the 3rd party firewall)

Thanks.

#6 suebaby41

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Posted 22 July 2008 - 09:45 PM

C:\Program Files\MessengerDiscovery\MessengerDiscovery Live.exe

MessengerDiscovery Live.exe is Adware.DiscoveryLive. Adware.DiscoveryLive is an application that functions as an add-on for Windows Messenger. Adware.DiscoveryLive is a program that displays pop-up advertisements.
Read Adware.DiscoveryLive. i recommend that you remove MessengerDiscovery Live.exe from your computer as soon as possible.

To uninstall the MessengerDiscovery Live.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight b]MessengerDiscovery Live[/b], click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the MessengerDiscovery Live folder. If the program folder is still there, select/highlight the MessengerDiscovery Live folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#7 suebaby41

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Posted 22 July 2008 - 10:32 PM

I do not see any obvious signs of malware other than the MessengerDiscovery Live listed in the previous post. I do have a few suggestions.

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 1

I noticed that your "Adobe Reader" is out of date.
You may want to download the latest version, Adobe® Reader® 8.

Step 2

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 3

Please download Ad-Aware 2008.
Please check this link, Ad-Aware 2007/ 2008 for instructions on how to download, install and use Ad-Aware. Run this program as soon as possible.

Step 4

I recommend using Spyware Blaster.
Please download SpywareBlaster. SpywareBlaster helps to:
  • Prevent the installation of Active X-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
  • Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  • Restrict the actions of potentially unwanted sites in Internet Explorer.
Please see Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware for instructions on how to download, install, and use SpywareBlaster.

Step 5

Windows Defender is a free program that helps protect your computer against pop-ups, slow performance, and security threats caused by spyware and other unwanted software. It features Real-Time Protection, a monitoring system that recommends actions against spyware when it is detected and minimizes interruptions and helps you stay productive.

Please download and install Windows Defender.
  • Confirm that your computer meets the minimum system requirements to install Windows Defender.
  • Visit the Windows Defender page in the Microsoft Download Center. Click the Continue button and follow the directions on the succeeding pages to download the program and start the Installation Wizard.
  • Follow the steps in the Installation Wizard. You will be asked if you want to participate in the Microsoft SpyNet online community. We suggest you choose the first option,
  • Use recommended settings.
  • Click Next to continue.
  • Click Install to begin installing Windows Defender.
  • When installation is complete, click Finish. Windows Defender will begin to scan your computer.
  • For more information, See How to install and set up Windows Defender
Step 6

The ATF-Cleaner program is for XP and Windows 2000 only.
ATF-Cleaner features include:
  • Cleaning of all user temp folders, administrator only can use this feature.
  • Cleaning of the Java cache, which seems to be harboring more and more malware.
  • Cleaning the cache, cookies, history, download history, visited links and saved passwords. You have the option of checking no if you want to save your passwords.
Please download the ATF-Cleaner by Atribune.
Instructions:
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
If you use the Firefox browser:
  • Click Firefox at the top and choose: Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use the Opera browser:
  • Click Opera at the top and choose: Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
If needed, Tutorial on ATF Cleaner with pictures.
Do not run it yet.

Step 7

Please disconnect from the Internet. Please close ALL browser windows (including this one).

Step 8

Now we will address the HijackThis fixes.

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


Step 9

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

When they choose to fix the Optional Fixes, use the below:

Remember when you do the Optional Fixes, you will be removing the program from your startup but you would not be removing the program itself.

Step 10

Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 11

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 12


Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post the list of file names and locations for any files that can’t be cleaned / deleted that were reported after you completed the online scans.

Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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#8 cmon1011

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Posted 26 July 2008 - 04:40 AM

I believe I at least use at least 3, maybe I forgot to copy some of the result or something, Well, most of those online scanner took a while, anyway, here's some of the result:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-07-25 22:54:25
PROTECTIONS: 1
MALWARE: 3
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
AVG Anti-Virus Free 8.0 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
02930446 Generic Trojan Virus/Trojan No 0 Yes No Z:\25\Winamp.Pro.v5.54.Multilingual.Incl.Keymaker-CORE\cr-wa556.zip[keygen.exe]
02930446 Generic Trojan Virus/Trojan No 0 Yes No X:\23\Software\Winamp.Pro.v5.53.1924.Multilingual.Incl.Keymaker-CORE\cr-wa553.zip[keygen.exe]
02952704 Generic Trojan Virus/Trojan No 0 Yes No X:\23\Software\BS.Player.PRO.v2.26.956.Multilingual.Incl.Keymaker-CORE\keygen.exe
03265337 Trj/Lineage.BZE Virus/Trojan No 1 Yes No X:\23\Software\SPSS.V16.0.1.MACOSX-EDGEISO\EDGE\keygen.exe
;===================================================================================================================================================================================
SUSPECTS
Sent Location 
;===================================================================================================================================================================================
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description 
;===================================================================================================================================================================================
;===================================================================================================================================================================================


I edit some of the result in here:
C:\System Volume Information\_restore{C860D0FB-F1C2-49E8-B625-F43DE28C5CB1}\RP20\A0002614.exe=>(Embedded EXE 2o)
Deleted

C:\System Volume Information\_restore{C860D0FB-F1C2-49E8-B625-F43DE28C5CB1}\RP20\A0002614.exe
Update failed

X:\23\Software\SPSS.V16.0.1.MACOSX-EDGEISO\EDGE\keygen.exe
Infected with: Packer.Krunchy.A

C:\System Volume Information\_restore{C860D0FB-F1C2-49E8-B625-F43DE28C5CB1}\RP20\A0002614.exe=>(Embedded EXE 2o)
Infected with: Trojan.Generic.368316

C:\Documents and Settings\Cmon\.housecall6.6\Quarantine\wrar360.zip.bac_a03168=>(Quarantine-4)=>wrar360/winrar3.6x.multilanguage-patch.exe
Infected with: Trojan.Generic.268406

Posted Image


This is ad-aware result, I stop & didn't do anything in here because I'm not sure whether I need to remove these:
Posted Image
I attached the log
I already installed the spywareblaster, but I'll wait what you think about the ad-aware

I didn't delete some of the keygen/crack because I think some of the anti virus always detect them as a threat, although to be honest I don't have any idea whether it is or not

I've installed adobe reader 9 & uninstall the MessengerDiscoveryLive

Please let me know your feedback

Thanks.

Attached Files



#9 suebaby41

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Posted 26 July 2008 - 11:06 PM

Let Ad-Aware fix everything it found.

It is hard to tell. Did you allow the online scans to fix what they found?

The ones like the one below found in the System Volume Information folder are easily removed by turning System Restore off and then turning it back on.

C:\System Volume Information\_restore{C860D0FB-F1C2-49E8-B625-F43DE28C5CB1}\RP20\A0002614.exe=>(Embedded EXE 2o)
Infected with: Trojan.Generic.368316


Disable and Enable System Restore

After cleaning, you will need to disable the System Restore function For Windows XP.
Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
  • Close all open programs. Then right-click My Computer on the Windows desktop
  • Click on Properties.
  • Click on the System Restore tab.
  • Check Turn off System Restore on all drives.
  • Restart the system.
  • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step D.
  • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide
Please post a new HijackThis log.
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#10 cmon1011

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Posted 03 August 2008 - 03:31 PM

I got a problem with FireFox, sometimes when I close the browser, then I want to open it again, it said something like "firefox is already running, please close the application first", because of that, I need to open the windows task manager & end process it first to open FireFox. I hope I don't need to reinstall FireFox though because I admit I'm too lazy to enter almost if not more than 50 password again, I did it twice because of the first time I use ATF-Cleaner, then I tried to clean it again (forgot why) & I believe I already untick the cache/cookies/saved passwords/saved form info but it still delete the password -_-"

BSPlayer still take 30 seconds to open which is a bit weird, I can understand if it takes a while (not a while, but waiting a bit) to open photoshop/dreamweaver, but I believe BSPlayer should be a light program & it wasn't this bad, usually it just open right away, I did uninstall & install it again, but doesn't help

I'm pretty fine with the startup, but I have no idea about the running program on the background, especially anything related to iTunes/Apple software because when I end process everything on the task manager that I believe related to the iTunes/Apple software, I can't open iTunes anymore or it wasn't working properly, not sure about some, if I check the windows task manager, I don't know some but probably it's related to ad-aware & windows defender

I'm sorry I can't remember which file that I delete & which file I didn't delete, all I can remember is the online scanning from windows one? didn't find anything weird.

This is the current HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:11 PM, on 8/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\WhatPulse\WhatPulse.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://update.microsoft.com/microsoftupdat...t.aspx?ln=en-us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [WhatPulse] C:\Program Files\WhatPulse\WhatPulse.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5036.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808981190
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1191808970767
O16 - DPF: {CB4574A5-D463-46BE-8E12-8CD0DCA9EDA1} - http://www.wcgzone.com/LiveChat.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe

--
End of file - 7738 bytes

Thanks

#11 suebaby41

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Posted 04 August 2008 - 02:03 PM

I got a problem with FireFox, sometimes when I close the browser, then I want to open it again, it said something like "firefox is already running, please close the application first", because of that, I need to open the windows task manager & end process it first to open FireFox. I hope I don't need to reinstall FireFox though because I admit I'm too lazy to enter almost if not more than 50 password again, I did it twice because of the first time I use ATF-Cleaner, then I tried to clean it again (forgot why) & I believe I already untick the cache/cookies/saved passwords/saved form info but it still delete the password -_-"


How much time is passing between the time you closed Firefox and tried to reopen it?
I have had to open the Windows Task Manager and end process when I close, change my mind and tried to open Firefox again. I have had to do the same thing when I click twice on the Firefox icon on my Quick Launch Bar instead of the one click that is needed.

BSPlayer still take 30 seconds to open which is a bit weird, I can understand if it takes a while (not a while, but waiting a bit) to open photoshop/dreamweaver, but I believe BSPlayer should be a light program & it wasn't this bad, usually it just open right away, I did uninstall & install it again, but doesn't help

What version of BSPlayer do you have?

I'm pretty fine with the startup, but I have no idea about the running program on the background, especially anything related to iTunes/Apple software because when I end process everything on the task manager that I believe related to the iTunes/Apple software, I can't open iTunes anymore or it wasn't working properly, not sure about some, if I check the windows task manager, I don't know some but probably it's related to ad-aware & windows defender

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. Programs running in the background will effect the response speed of your computer.

I'm sorry I can't remember which file that I delete & which file I didn't delete, all I can remember is the online scanning from windows one? didn't find anything weird.

Your log appears to be clean. Please advise me of any problems you still have.

Tips To Protect Your Computer
  • Avoid inviting the monsters in by clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • There are horrible critters out there just waiting to pounce on your system if you only pass by where they are lurking, which may be at some seemingly innocent web site. Be careful because some of these monsters are so vicious that no one can possibly save you once you let them in.
  • Remember that new bad stuff emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2007/2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner features include:
    • Cleaning of all user temp folders, administrator only can use this feature.
    • Cleaning of the Java cache, which seems to be harboring more and more malware.
    • Cleaning the cache, cookies, history, download history, visited links and saved passwords.
    • Scan weekly if you have high Internet use.
  • HijackThis may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
Restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

Steps To Keep Your Computer Clean And Secure:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step D.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2007/2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#12 suebaby41

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Posted 12 August 2008 - 05:53 AM

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