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Cannot Load Device Driver


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#1 cleatus87

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Posted 25 June 2008 - 12:30 PM

I recently had malware installed on my computer called Antispycheck and I just got it removed but now my disk drives are missing from "My Computer." When I go to "Device Manager" all three drives show up, but they have the exclamation sign next to them, when I right click on it and go to properties, it says "Windows cannot load the device driver for this hardware. The driver may be corrupt or missing. (Code 39)." I uninstalled the drivers and restarted Windows, Windows found them and installed them, however, they still did not show up in "My Computer" and still had the same error message under "Device Manager." Any help with this problem will be greatly appreciated. Thanks in advance.

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#2 garmanma

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Posted 25 June 2008 - 01:08 PM

You can run this little app. by Doug Knox
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Or you can edit the upper and lower filter keys after backing up \your registry
http://support.microsoft.com/kb/314060
http://support.microsoft.com/kb/315345
http://www.geekstogo.com/forum/index.php?a...&showfile=8

Edited by garmanma, 25 June 2008 - 01:11 PM.

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#3 cleatus87

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Posted 26 June 2008 - 05:33 AM

Thanks, that did the trick.




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